“I am very pleased with Areeba who has explained to me very well about switching to your company. Very friendly and accommodating . I would say excellent service .”
“Doris was extremely helpful in solving a complicated situation in which my account had been confused with another. She took time and was very patient. Thank you Doris.”
“Jack was extremely helpful , friendly and transparent . Helping me decide to move to Octopus for the 1st time . He listened to my specific questions and gave specific answers . Even calculating the anual comparisons in savings between Ovo and Octupus / Standing Charges and kwh rates . Was very kind of Jack . Who has just the sort of qualities and expertise elderly people need when weighing things up. Doesn't do to be bombarded with to much Unneccessary Facts and Figures .”
“Spoken with Many today in customer service and was very helpful explaining the different tariffs. She recommended the cheaper for me which would be beneficial.”
“Rang customer service, was answered in relatively short time by Jack. He was extremely friendly and helpful and sorted my switch from another supplier in a few moments with no fuss. Many thanks to him .”
