“Really honest and verry helpful lady called Dominika helped me set an account up to switch my energy company from Scottish power to octopus energy and found this very easy and helpful Jew to speaking to the correct person and was really happy with my phone call”
“Joshua was super patient and very helpful when I set up a new small business account with him. It’s so great to be able to speak with someone friendly & he explained everything clearly. It makes all the difference.
I really like the ease of the way Meter Readings are submitted and how costings are calculated too.”
“I was concerned that my gas meter was making a loud clicking noise. Spoke to your lady named Doris and she helped by checking with the meter department and I now have an appointment for a new meter to be installed in January. She was helpful and rang back as she promised. Please thank her”
“Since joining octopus I have been so pleased with the way they have conducted business with me they have been very helpful and I am so grateful to have joined this energy team
I am ip to date with readings I have had free electric on their hour slots and I have spoken a few times to the customer service team and they are very supportive and very helpful
I can genuinely recommend Octopus of which I have already several times thank you”
“Shohidul was very helpful with assisting me with the queries / requests I had following the setting up of an additional account for a second property that we have just purchased”
“I saw my account drop to a minus and I was immediately put at ease as my direct debit has left my account but will take time to hit Octopus putting me back in credit.”
