“Spoke to a lovely advisor today called parveen
She was so helpful, friendly and informative 😊
I find octopus to be an excellent company to deal with
Keep up the great customer service 🌟🌟🌟🌟🌟”
“Great Service with Octopus Energy
I've been really impressed with Octopus Energy's customer service. The team is always helpful, understanding, and quick to respond. They genuinely care about their customers and are friendly in all interactions. It’s rare to find such great support, and I highly recommend them for anyone looking for an energy provider with top-notch service.”
“Excellent service. Thanks so much Thomas you made the switch over very easy and explained everything clearly. Feels a very modern and customer focused approach from Octopus.”
“Moving house.
I have never been on direct debit before I had all intention to cancel this energy company BUT when I was talking to Zac I felt relaxed. He reassured me and made me feel at ease, so we decided not to cancel.
Zac was friendly and very professional! He answered all the questions that I had.
Thank you
I look forward to using this company for the 1st time.”
“The person who dealt with my issue sharna was absolutely amazing she dealt with everything after a 3 month issue that I had spoken to multiple people about in the past can’t thank her enough”
“The ease of making my switch was excellent.
Jack the customer services chap who dealt with me was excellent
I wasnt kept waiting on the phone with "piped" music for ages either”
