“I was very happy with the service I received.The girl was very kind and helpful (sorry I have forgotten her name)thank you as I’m on holiday it has eased my mind”
“Zaid was so helpful and friendly. I am a first time buyer so this is all new to me and he took the time to explain how everything works. Thank you very much Zaid! :)”
“Was looking to switch over to Octopus and they were very helpful and firendly over the phone and clear at what the next steps that I would need to do.”
“Great energy supplier. Gemna from Customer services really went out of her way to help with a recent issue I had and was able to resolve that issue satisfactorily. Would highly recommend Octopus Energy for great customer service.”
“You provide electricity from renewable sources and you have people, not robots, manning the phones - thank you!!
Sam was very helpful amending my new account when I couldn't figure out which reading was which on an unfamiliar meter. Thank you so much!”
“Mylah was knowledgeable and courteous - dealt with my issue very professionally. Octopus are a breath of fresh air compared to other energy suppliers”
“I just called to switch to Octopus from EDF. I spoke to a lady called Emily who was very knowledgeable and super helpful. The whole process was quick and simple.”
“Arzu was very pleasant and extremely helpful with my request for information. She sent emails confirming the details of what we discussed immediately and I was most impressed with the high standard of customer service I received.”
