“What a wonderful experience, Joseph Reader was attentive, understanding and extremely helpful during our conversation. I didn’t actually believe the jargon about just how friendly this company was until now! I’m pleased to be a customer”
“Spoke to Sam to try & transfer my energy contract. Very helpful and friendly. Hopefully this time it'll go through (no fault of octopus, issue with existing supplier!)”
“Octopus are always helpful and your agent Joseph was very nice. My query is with the tariffs team and they seem to be playing hard to get at the moment. Buck up girls (or boys).”
“I have just switched to Octopus Energy and I couldn't be happier with the service.
Kieran was extremely helpful, polite and pleasant. Informative and patient.”
“Great call today, switching over to Octopus
Josh was amazing, answered all my questions, really knew his stuff and make the whole process easy
Great addition to your team.
Thank you”
“Every interaction I have with Octopus is 5 star. A special thanks to Ross who is helping me with my Dads estate electric. The current provider have been just awful. Ross has he so helpful and empathetic about the situation. This is what customer service should be. Thank you again Octopus.”
“I had a wonderful chat today with a van called one of your agents called Ryan RAIYAN. He was a very helpful young man and I appreciate all he has done for me looking forward. I’m pleased to be a new customer of Octopus Energy Raiyan was very helpful very courteous And very informative.”
“Very helpful and friendly customer service. 3 of my family had recommended Octopus, and told me how nice the company is to deal with. I have to say I agree with them.”
