Oddbins Reviews

Name: Oddbins
Rating: 4.50

4.5 Rating 214 Reviews

86 %

of reviewers recommend Oddbins

4.5

Based on 214 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

08003282323

Email:

customer.services@oddbins.com

Location:

Chateau Pleck, Darlaston Road, Walsall
WS2 9SQ

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Oddbins 5 star review on 11th April 2022

Anonymous

Oddbins 5 star review on 23rd March 2022

Ros Lochhead

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service ,good comunication + customer , regards Guy ,”

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Posted 1 year ago

“Amazing service as always!”

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Posted 1 year ago

“Excellent customer service. Purchased a premium bottle of red wine as a retirement present and the recipient was very pleased with it. Would recommend. Parcel well packaged and delivered swiftly.”

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Posted 1 year ago

“Ordered some wine which was delivered quickly and free; two of the wines were no longer in stock and they offered more than acceptable replacements. Excellent service”

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Posted 1 year ago

“We have used Oddbins to deliver bottles of wine to our clients at Christmas time for the last three years now. We have found the service to be excellent. Quick handling of names and addresses, followed by prompt delivery to all our client's addresses. We would recommend the service.”

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Posted 1 year ago

“I was agreably surprised by Oddbins. !. They sent it last July”

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Posted 1 year ago

“Oddbins, particularly Stefan, was fantastic with our large company wine order of client gifts this year. We had over 100 addresses with 350 bottles of wine. The customer service from Stefan was excellent, he was always on hand to help despite a ridiculously busy period. We needed a tracking system which we had been failed on previously from other wine merchants and the system set up for us was very good - especially with Stefan's help and wonderful service. We were also able to add gift messages and also, company Christmas cards should we have wished. We opted for the gift messages only as it was such a last minute order for Oddbins they couldn't accommodate the Christmas cards as our company could not deliver them to Oddbins in time for packing - due to the previous wine merchant letting us down at the very last moment. I'm extremely grateful Oddbins could even accommodate our last minute order. They worked very efficiently and effectively at helping us get our orders delivered the week we had requested. Great service!”

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Posted 1 year ago

“Sending over 120 bottles to clients was made so easy by Oddbins multi drop ordering, especially with Daniel helping me navigate the system. Thank you so much!”

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Posted 1 year ago

“Really impressive service - ordered very late before christmas and not only did it arrive in time - 2 days later - but the person packing it up - called me and confirmed that there was a beer we had requested out of stock and could we pick another to avoid a late delivery! Brilliant - would definitely use again! Emily”

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Posted 1 year ago

“I ordered a bottle of champagne as a gift for delivery to the Isle of Wight in the eeek before Christmas, and it was delivered the following day. The delivery service was excellent as were the updates sent via email.”

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Posted 1 year ago

“very easy to order on line and delivered when promised, can't ask for much more”

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Posted 1 year ago

“Lovely gift and prompt dispatch. Thank you”

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Posted 1 year ago

“First-rate! User-friendly, highly efficient online ordering process with real-time help if needed (on my first order, I inadvertently missed the opportunity to add a gift message, so I emailed customer service - Stefan very promptly confirmed he'd added my message; second order, I used the chat feature to ask a question and almost immediately received guidance - from Stefan!) Product choice was good too, and I ended up using Oddbins for several gifts in different areas of England and Scotland - all were delivered timely. Thank you so much! As a Brit living in the USA since the mid-eighties, it's always a challenge to come up with the right gifts for my (large!) family in the UK - Oddbins delivered for me this year and I am very grateful.”

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Posted 1 year ago

“Purchased for a gift. Very well received and super fast delivery 😊”

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Posted 1 year ago

“As always, a great service, prompt and efficient delivery 👍 thank you”

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Posted 1 year ago

“Impeccable service especially given the problems in the UK at present, well dome Oddbins!”

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Posted 1 year ago

“I order wines from Australia for to give as gifts to relatives in the UK. Oddbins customer service is excellent and their delivery is both fast with regular tracking updates. I love the variety of different quality wines available.”

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Posted 1 year ago

“The wine arrived the next day, as promised! There was an earlier problem which was resolved immediately - I was very impressed with the friendly and efficient customer service I received - thanks Dan!”

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Posted 1 year ago

“The great, reliable service and a good choice of options for gifts.”

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Posted 1 year ago

“It was very nice to receive this excellent gift from my brother.”

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Posted 1 year ago

Oddbins is rated 4.5 based on 214 reviews