Off The Record Reviews

Name: Off The Record
Rating: 4.90

4.9 Rating 3,412 Reviews

98 %

of reviewers recommend Off The Record

Company Reviews

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About Off The Record:

Got a speeding or traffic ticket? Off the Record lets you fight it in under a minute. Top lawyers. Flat fee. Super easy. We have a 97% success rate, and a full money back guarantee. If we don't win your case, you get a full refund in most areas.

With Off the Record (OTR) there's no need to mail in your ticket, no need to show up in court with most areas, and no need to meet in person with your lawyer. Your lawyer takes care of all the paper work and all the details.

How it works?

1) Snap a photo of your ticket
2) Answer a few simple questions
3) Off the Record matches you with the traffic attorney most likely to win your case

Once that's done, you'll be able to message your lawyer right from the app. And your lawyer will send you real time updates to keep you informed every step of the way.

Why choose Off the Record?

— Best value —

Legal fees to fight a traffic ticket vary greatly. At OTR, our lawyers charge a low flat fee with no hidden costs.

— Smart Match —

This is our magic ingredient. We don’t just match you with any random attorney. Our proprietary Smart Match approach analyzes past data and trends to match you with the traffic attorney most likely to win your case.

— Experienced —

We work only with the most successful, highly rated traffic attorneys in each city.

Thinking of not fighting that ticket?

On average, after your first speeding ticket, insurance premiums increase by $300 per year, for the next three years. That's $900 over the next three years. Contesting your ticket is the financially responsible thing to do! And since OTR gives you a full refund if your case is lost, you have nothing to lose.

Don't let a simple mistake tarnish your driving record and cost you hundreds in increased insurance premiums. Always fight your ticket!

Visit Website

Phone:

844-687-2946

Email:

hello@offtherecord.com

Off The Record 5 star review on 28th February 2025

Off The Record 5 star review on 14th December 2024

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Don't waste your time with these guys. Do your own homework and find and hire the traffic lawyer that's right for you. These guys just find the soonest one available, and charge you way more than the lawyer would've. You're paying extra to have less flexibility. They just act as a middle man that actually makes communicating with your lawyer harder. In my case, they spent a few hours negotiating to get a deal I had already been offered, and charged me hundreds of dollars for the pleasure. To top it off, the lawyer would've normally been a hundred dollars cheaper if I had just talked to him directly instead of using this scam service. Save your money, don't use Off the Record, try not to speed.”

Helpful Report

(Dane,WI) - Posted 3 months ago

“I wasn’t happy I had speeding ticket Drving only 25m per hour more then the speed limit I was giving 6 point Attorney only got me 2 point back with 250 fine It was a bad investment I highly recommend to hire the same attorney from the same court”

Helpful Report

(Orange,NY) - Posted 3 months ago

“BUYER BEWARE This service cost me way more than hiring an attorney directly. In addition, I had problem with council provided, and had to go to the bar association over his threatening acts of withdrawing my case. I would say this is probably one of the worst experiences I’ve ever had dealing with a ticket. Will never use them again.”

Helpful Report

(Eagle,CO) - Posted 9 months ago

“Terrible. Waste of money. Try ticket clinic if you want results because you won't get them from off the record.”

Helpful Report

(Volusia,FL) - Posted 10 months ago

“I hired this law firm for a speeding ticket, and the communication was abysmal. Before retaining them, I had an offer for ticket reduction, but I decided to proceed with their services. However, after two months, I received a generic message from my attorney congratulating me on the reduced ticket. To my dismay, they attached the exact same offer I had initially provided them. What bothered me the most was the lack of follow-up. I tried calling my attorney multiple times and sent text messages, but received no response for over a week. Feeling ignored, I reached out to Off the Record, who managed to get in touch with my attorney. Still, she wouldn’t initiate any communication. Instead, they asked me to email her with my availability for a call. Overall, I felt like a low priority, and their unresponsiveness left me frustrated and disappointed. I wouldn’t recommend this law firm to anyone seeking efficient and attentive legal representation.”

Helpful Report

(Chautauqua,NY) - Posted 1 year ago

“Jus go to court yrself”

Helpful Report

(Sacramento, CA) - Posted 1 year ago

“On 1st hearing Attorney didn't show up, so when I asked for refund you guys refused to give me, because passed 24 hours. Attorney refused to go on trail and asked me to accept plea deal. If I wanted to accept plea then why would I hire him, I could have accepted plea without paying him. Ticket will go on my record but not point becuase prosecuter already told me on 1st hearing but I hired attorny, so he can fight and go off the record. I won't hire any attorney from this site. Have a nice day”

Helpful Report

(Parsippany, NJ) - Posted 1 year ago

“Unfortunately, I would not recommend Off the Record to help you fight your ticket. I worked with them on a recent minor traffic ticket and found their service to be much more expensive than just paying the ticket, including misinformation, false advertising, and poor customer support. More specifically for those considering the service, keep in mind the Off the Record's primary tactic is to see if the officer will show up for your court date. If they do, you will be responsible for Off the Record's fee + the court / citation fee, which in my case ended up being 100% increase (double) what I would have paid for the citation and traffic school. This is where misinformation and false advertising come into play. I was told by their customer service that the fee for traffic school would be over $200, making the fees more agreeable. But after checking reputable traffic schools in California, I found there were several options for $20! That's a huge difference. Secondly, on their website, they state, "Unfortunately, not every case is resolved favorably. Our partner attorneys understand this and agree that in certain situations their fees will not be considered earned. In such situations, a full or partial refund will be issued." In contacting them about this situation, I would have expected them to discount the service to at least be more in line with that I would have paid for the original ticket and traffic school. But no, the customer service was not consumer focused at all and really made the whole experience pretty poor. I like the concept of the business and if they had the right info and stood by their value, I would recommend it. But in this case, I'd recommend you deal with it yourself or find a different service.”

Helpful Report

(Newport Beach, CA) - Posted 2 years ago

“Terrible. I still had to pay my ticket fee, traffic school AND the Off The Record's fee. A total of $600+. Their 'sucess rate' is a scam. What a waste of time and money.”

Helpful Report

(Los Angeles, CA) - Posted 2 years ago

“They did an amazing job getting the ticket off my record and I’m very happy with their performance, but they didn’t tell me that they did get it off my record and I had to go pay! I found it out myself by receiving a notice that I had to pay my fine 3 days before it was due. Then I get a text from off the record telling me that I need to go pay it 2 days after the due date!!! You guys almost screwed me”

Helpful Report

(Lynnwood, WA) - Posted 2 years ago

“The best you could expect is for the company to connect you with an attorney. You could probably do better on your own through a google search. However, once I paid and was connected with attorney , I was told my case didn’t qualify for money back guarantee and had to waive it to be represented. Next, I was sad when I got several text messages and emails from Off The Record that congratulated me for settling my case with no points on my record and no increase for my insurance rates when that was not even close to my outcome. I was issued points that are very much reported to my record and I will 100 percent receive an increase to my insurance . If you ask me it feels like they lie to confuse you so you leave a happy review believing you got false results. Only to find out later that “ their system “ made an error after you have already left a positive review that they use to generate more business . Someone needs to check Off The Record .”

Helpful Report

(Tipton, IA) - Posted 2 years ago

“Worst experience I ever had. NEVER AGAIN I tried on 2 occasions and they are not responsible. The only thing they care is the money. I had easy case and the lawyer never asked for any proof or documents on my side. They did not care for my problem. I have to call the lawyer 3 times during the period and they have to search my case and name for a while to figure out. I ended up paying more than the ticket originally or from the first offer I got from judge. Please stay away from Off The Record…”

Helpful Report

(Naples, FL) - Posted 2 years ago

“I won’t prefer offrherecord instead a local Lawyer is the best approach to fight for you. Offtherecord can assign any lawyer even from different state, who might not be familiar with the judge and prosecutor. For school bus opposite direction passing I ended up paying 1000 of dollars in charge and surcharge and just one point reduction, which will end up increasing my insurance by 1000$ a year for atleast three years. Please hire local Lawyer.”

Helpful Report

(Denville, NJ) - Posted 3 years ago

“If i wanted to plea no contest i could have done that myself the fact that i paid for a lawyer on your service to do that sucks. Ive had other traffic attorneys ive found myself do a far better job at being an attorney and not just plea machine”

Helpful Report

(Fort Pierce, FL) - Posted 3 years ago

“Completely unsatisfied! I paid $195 for law office fee for the lawyer just to reinstate traffic school that I was originally offered for $311. In total I paid $460 so I lost $150 using this service. Communication was terrible the entire time with the attorney. I had to ask for an update 10 days after the court date because I heard nothing from her. I asked for a partial refund and multiple customer service representatives said they considered this case a win and would not offer any compensation. I do NOT recommend.”

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(Valdosta, GA) - Posted 3 years ago

“Waste of money”

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(Brighton, CO) - Posted 3 years ago

“You pay the price asked then lawyer needs more i would like that extra money refunded i paid through your website i looked into this and just found out i shouldn't of been charged more will be seeking that money be refunded.”

Helpful Report

(Darien, GA) - Posted 3 years ago

“I feel pretty scammed. Yes, they do divide you a lawyer. However, I paid 150% the cost of my ticket, which I did happily knowing that I’d be saving by getting the points knocked off my record, saving me money in the long term. This was not the case… After paying for the lawyer, he was able to get the points taken off my charge. Great! Except, he was unable to get the fine taken off my ticket. Off the record considered my case won, because the points were taken off. Because of this, they will not allow me to be refunded or to put any of my deposit for the lawyer towards the fine. So at this point, I have paid nearly $400 for a $175 ticket that still remains on my record (without points). I feel pretty ripped off!”

Helpful Report

(Columbus, OH) - Posted 3 years ago

“Terrible customer support”

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(Bloomfield Hills, MI) - Posted 3 years ago

“Service is decently affordable. Lawyer refuesed to communicate with me at all, but you get what you pay for I guess. Also, lied to me about getting my ticket reduced the one time he did resond to my multiple, calls, texts, emails, etc. Would have been better off not using this service at all. WOULD NEVER USE AGAIN.”

Helpful Report

(Clearwater, FL) - Posted 3 years ago

Off The Record is rated 4.9 based on 3,412 reviews