Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Off The Record Reviews

4.9 Rating 3,025 Reviews

98 %

of reviewers recommend Off The Record

Company Reviews

About Off The Record:

Got a speeding or traffic ticket? Off the Record lets you fight it in under a minute. Top lawyers. Flat fee. Super easy. We have a 97% success rate, and a full money back guarantee. If we don't win your case, you get a full refund in most areas.

With Off the Record (OTR) there's no need to mail in your ticket, no need to show up in court with most areas, and no need to meet in person with your lawyer. Your lawyer takes care of all the paper work and all the details.

How it works?

1) Snap a photo of your ticket
2) Answer a few simple questions
3) Off the Record matches you with the traffic attorney most likely to win your case

Once that's done, you'll be able to message your lawyer right from the app. And your lawyer will send you real time updates to keep you informed every step of the way.

Why choose Off the Record?

— Best value —

Legal fees to fight a traffic ticket vary greatly. At OTR, our lawyers charge a low flat fee with no hidden costs.

— Smart Match —

This is our magic ingredient. We don’t just match you with any random attorney. Our proprietary Smart Match approach analyzes past data and trends to match you with the traffic attorney most likely to win your case.

— Experienced —

We work only with the most successful, highly rated traffic attorneys in each city.

Thinking of not fighting that ticket?

On average, after your first speeding ticket, insurance premiums increase by $300 per year, for the next three years. That's $900 over the next three years. Contesting your ticket is the financially responsible thing to do! And since OTR gives you a full refund if your case is lost, you have nothing to lose.

Don't let a simple mistake tarnish your driving record and cost you hundreds in increased insurance premiums. Always fight your ticket!

Visit Website

Phone:

844-687-2946

Email:

hello@offtherecord.com

Off The Record 5 star review on 4th March 2024

Robert Freshley

Off The Record 5 star review on 15th February 2024

Off The Record 5 star review on 15th January 2024

Off The Record 5 star review on 6th December 2023

Off The Record 5 star review on 11th October 2023

Off The Record 5 star review on 2nd October 2023

Off The Record 5 star review on 22nd February 2023

20

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The attorney I was assigned didn’t show up for court. After I drove 2 hours both ways, and sat in court for 5 hours, the State Attorney call my attorney twice with no answer, and the Judge and State both stated it was the attorneys job to be there. I can’t resolve the case without the attorney there because they already filed as my Attorney of record. Now I have to hire a different attorney and drive back to court in 2 months. This has already gotten to the point that it’s costing me more than the original ticket and Off The Record refuses to refund my money even though their attorney didn’t show up. They claim that their service got 2 points knocked off the ticket, but the Judge said that was already an offer before they spoke to my “attorney”, and even that offer I could not accept without the attorney present.”

(Swainsboro, GA) - Posted 2 years ago

“Hsbdbdndnd”

(Sherman, TX) - Posted 4 years ago

“The site made me feel there was a very good chance I would get my ticket fully cleared. Instead it got changed to a moving violation and the lawyer said this is what always happens. Essentially there was little chance of it getting cleared. Had to pay $150 plus $208 to off the record. Ended up costing a lot. Would have probably been happier if it was more clear up front about what would happen.”

(Ann Arbor, MI) - Posted 4 years ago

“They paired me with great attorney. Kept me updated on progress and ultimately succeeded. I’ve referred two friends here, and I’d use again, even though I’m a licensed attorney myself! Let the experts handle for their specialty.”

(Fontana, CA) - Posted 4 years ago

“The best you could expect is for the company to connect you with an attorney. You could probably do better on your own through a google search. However, once I paid and was connected with attorney , I was told my case didn’t qualify for money back guarantee and had to waive it to be represented. Next, I was sad when I got several text messages and emails from Off The Record that congratulated me for settling my case with no points on my record and no increase for my insurance rates when that was not even close to my outcome. I was issued points that are very much reported to my record and I will 100 percent receive an increase to my insurance . If you ask me it feels like they lie to confuse you so you leave a happy review believing you got false results. Only to find out later that “ their system “ made an error after you have already left a positive review that they use to generate more business . Someone needs to check Off The Record .”

(Tipton, IA) - Posted 1 year ago

“Worst experience I ever had. NEVER AGAIN I tried on 2 occasions and they are not responsible. The only thing they care is the money. I had easy case and the lawyer never asked for any proof or documents on my side. They did not care for my problem. I have to call the lawyer 3 times during the period and they have to search my case and name for a while to figure out. I ended up paying more than the ticket originally or from the first offer I got from judge. Please stay away from Off The Record…”

(Naples, FL) - Posted 1 year ago

“While they took care of my ticket, I had to bug them about updates. My attorney didn’t educate me on anything that was going on over the course of the 6 months my ticket was being “handled”, and I constantly had to follow up (which he seemed kind of bothered by), which gave me more anxiety than if I were taking care of it myself. I didn’t receive any paperwork from the court from my record saying it was “dismissed”, so for all I know, he just told me it was. Might have been more hassle than it was worth and next time I’d probably just take care of it on my own so I could be “in the know”.”

(Santa Monica, CA) - Posted 3 years ago

“Originally I was excited to use this application as I had tried to find a lawyer for my speeding ticket on my own without success. When I began explaining my situation to the lawyer the app put me in contact with I said that the reason I was fighting this ticket was so my insurance would not go up over the next six years and that a reduction in the fine would basically do nothing for me. I lost the case even though the lawyer said I had a great chance, the fine was reduced, but I choose to appeal. Apparently the money back guarantee takes out any reduction in the fine even if you appeal and pay the full amount. This is probably how they get most of their money as most tickets are reduced if not overturned. Buyer beware!”

(Boston, MA) - Posted 3 years ago

“The law firm provided me no progress update or time lines on what to expect on the case till I asked multiple times. They took decisions on my behalf without asking me and communicated it later with me. They increased the fine amount by 50%, made me take an extra driving vlasss which cost me 30% of my ticket and there by almost doubled my expenditure.”

(Ephrata, WA) - Posted 3 years ago

“I was not happy with the way the lawyer communicated! I was told by him to do nothing until I heard from him and I had to get in touch with him after I received a letter from DMV 3 months later.”

(Port Wentworth, GA) - Posted 4 years ago

“Unfortunately, I would not recommend Off the Record to help you fight your ticket. I worked with them on a recent minor traffic ticket and found their service to be much more expensive than just paying the ticket, including misinformation, false advertising, and poor customer support. More specifically for those considering the service, keep in mind the Off the Record's primary tactic is to see if the officer will show up for your court date. If they do, you will be responsible for Off the Record's fee + the court / citation fee, which in my case ended up being 100% increase (double) what I would have paid for the citation and traffic school. This is where misinformation and false advertising come into play. I was told by their customer service that the fee for traffic school would be over $200, making the fees more agreeable. But after checking reputable traffic schools in California, I found there were several options for $20! That's a huge difference. Secondly, on their website, they state, "Unfortunately, not every case is resolved favorably. Our partner attorneys understand this and agree that in certain situations their fees will not be considered earned. In such situations, a full or partial refund will be issued." In contacting them about this situation, I would have expected them to discount the service to at least be more in line with that I would have paid for the original ticket and traffic school. But no, the customer service was not consumer focused at all and really made the whole experience pretty poor. I like the concept of the business and if they had the right info and stood by their value, I would recommend it. But in this case, I'd recommend you deal with it yourself or find a different service.”

(Newport Beach, CA) - Posted 9 months ago

“Terrible. I still had to pay my ticket fee, traffic school AND the Off The Record's fee. A total of $600+. Their 'sucess rate' is a scam. What a waste of time and money.”

(Los Angeles, CA) - Posted 1 year ago

“I won’t prefer offrherecord instead a local Lawyer is the best approach to fight for you. Offtherecord can assign any lawyer even from different state, who might not be familiar with the judge and prosecutor. For school bus opposite direction passing I ended up paying 1000 of dollars in charge and surcharge and just one point reduction, which will end up increasing my insurance by 1000$ a year for atleast three years. Please hire local Lawyer.”

(Denville, NJ) - Posted 2 years ago

“Completely unsatisfied! I paid $195 for law office fee for the lawyer just to reinstate traffic school that I was originally offered for $311. In total I paid $460 so I lost $150 using this service. Communication was terrible the entire time with the attorney. I had to ask for an update 10 days after the court date because I heard nothing from her. I asked for a partial refund and multiple customer service representatives said they considered this case a win and would not offer any compensation. I do NOT recommend.”

(Valdosta, GA) - Posted 2 years ago

“I feel pretty scammed. Yes, they do divide you a lawyer. However, I paid 150% the cost of my ticket, which I did happily knowing that I’d be saving by getting the points knocked off my record, saving me money in the long term. This was not the case… After paying for the lawyer, he was able to get the points taken off my charge. Great! Except, he was unable to get the fine taken off my ticket. Off the record considered my case won, because the points were taken off. Because of this, they will not allow me to be refunded or to put any of my deposit for the lawyer towards the fine. So at this point, I have paid nearly $400 for a $175 ticket that still remains on my record (without points). I feel pretty ripped off!”

(Columbus, OH) - Posted 2 years ago

“I recently got a ticket for rolling through a stop sign. I am 62 and a very safe driver, I have never had any traffic violations and felt this one was over the top as they were clearly trying to meet a quota. I witnessed 4 other cars pulled over in my neighborhood at the same time. I was very distraught over it with all the aggressive drivers out on the road that I encounter daily and thus is where they are focusing their time?? I found Off the Record online on a Sunday and filled out the request for help. Monday morning I had already been assigned an attorney and by noon I heard from that attorney. He wanted to hear my side of what prompted this ticket and listened very patiently until I was done. He explained what would happen next in detail and made sure all of my questions were answered. He took over everything from there. I just had to sit back and wait while he handled everything. The fee was well worth it. I would have had to pay anyway. I would rather pay the attorney to speak on my behalf than pay an unjust fine. If i do something wrong, I will pay the consequences, but in this case I was shocked at how the officer handled the situation. I am very pro cops and fully against this defund our police garbage and they have my support. My attorney represented me in court, I did not have to go, but could if I wanted to. He let me know the court date and by noon that day, had emailed and called me to let me know my ticket had been fully dismissed! No points, no fines! He also wanted to know if I had any further questions. I highly recommend them if you feel you were treated unfairly.”

(Viera, FL) - Posted 2 years ago

“My lawyer was awful, not on top of it and I had to remind him of the due date. Bad experience because they wouldn’t refund me.”

(Bothell, WA) - Posted 3 years ago

“Better off leaving it on your record unless you have a lot of cash to blow. 250 to get it off... of sure sounds good! Then another 200-250, then you also need to pay for the non moving violation if they don’t get it off. Bout 1000$ for a 136$ ticket. Thanks guys.”

(Ritzville, WA) - Posted 3 years ago

“The communication was slow at the beginning but then my attorney finally became more informative and helpful. I was little surprised at the $250 cost and wish that would have been made known earlier in the process.”

(Lawrenceville, GA) - Posted 3 years ago

“I'm highly disappointed with the attorney that was assigned to me. I really feel like they didn't do their job. They could have got my ticket completely dismissed if they had filed discovery for the on-board dash cam and shown the court that I was legitimately passing another vehicle when I got my ticket for speeding. I will be requesting a refund.”

(Ephrata, WA) - Posted 3 years ago

«
1
2
3
4
5
»

Off The Record is rated 4.9 based on 3,025 reviews