OLDIES.com Reviews

Name: OLDIES.com
Address: 203 Windsor Rd, Pottstown, Pennsylvania
Rating: 4.65

4.7 Rating 19,035 Reviews

92 %

of reviewers recommend OLDIES.com

4.7

Based on 19,035 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About OLDIES.com:

We are the premier music and movie mail-order company in the United States. Shop online at www.OLDIES.com or call 888-MY-OLDIES for a free catalog.

Visit Website

Phone:

1-800-336-4627

Email:

Customer-Service@OLDIES.com

Location:

203 Windsor Rd,
Pottstown
Pennsylvania
19464

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OLDIES.com 5 star review on 17th November 2025

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Titles purchased sometimes get deleted from the shipment without any notice. Free economy shipping should be called pony express. Expect more than a month for some orders to arrive. Order processing status way too long. You either have it or you don’t, just put it in a box already.”

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Posted 1 year ago

“Great stuff at reasonable prices.”

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Posted 1 year ago

Thank you for your review!

Posted 1 year ago

“I think you guys do a great job with the oldies. My complaint is that you have started naming the "Collectables" items as item number 7K2V7, 7K2V6, 7K2V5, etc. While that helps you with inventory, it really messes up a customer's desire to find a certain product. You guy used to name them as "Col-3456, Col-4689, Col-9976". PLEASE, PLEASE, PLEASE go back to labeling them with the appropriate "Col-????" number. PLEASE!!! Thank you.”

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Posted 1 year ago

Thank you for your review!

Posted 1 year ago

“They're mailing process is very slow. They advertise one to three business days to mail it's already been a week for me and my CDs still have not been mailed. I called and they said it would take 10 days why advertise one to three.”

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Posted 1 year ago

It's slower at this time of year due to holiday order volume, sure. You'll want to pay attention to processing time. In-stock items that we have in our warehouse will ship quickly. Items that are available to purchase but have longer processing times might come from other suppliers, or are special order items. If you select "single shipment" during checkout, we'll hold the order until all product is assembled and ready to ship.

Posted 1 year ago

“Horrible customer service! 21 days processing! Advertising 2-4 day shipping! Refusing refund for 30 BUSINESS days! Two weeks before Christmas! Unbelievable! Extremely rude employees and “manager””

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Posted 1 year ago

We show this order has been cancelled because the item was pulled from sale in the U.S., we're assuming this was due to a manufacturing issue or defect. A refund is pending, you should see it posted back to your PayPal account within the next 2-3 business days.

Posted 1 year ago

“Horrible company! Its been several weeks and my order still hasnt been processed! Customer service is horrible also! Dont order from them as it will take months to recieve anything if you ever even recieve it.”

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Posted 1 year ago

We are sorry, but we have no record of any purchase being made by you. Drop us an email at customer-service@oldies.com and we will be more than happy to research and respond.

Posted 1 year ago

“The ordering process was easy and I had an issue with the merchandise being shipped to a different address than the billing one, but one call and it was resolved in a minute.”

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Posted 1 year ago

Thank you for your review!

Posted 1 year ago

“Great shipping, easy to order, fast shipping. Very pleased as a first time customer!”

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Posted 1 year ago

“Great company!”

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Posted 1 year ago

Thank you for your review!

Posted 1 year ago

“Good services. Fast delivery. Package in good condition. Thank You.”

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Posted 1 year ago

“You always have what I want but don't always what I need! Have a very Merry Christmas and and blessed Happy New Year!!!!”

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Posted 1 year ago

Thank you for your review!

Posted 1 year ago

“Great collection of songs!”

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Posted 1 year ago

Thank you for your review!

Posted 1 year ago

“Thank u I enjoy watching this dvd movie at my 🏠 house”

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Posted 1 year ago

Thank you for your review!

Posted 1 year ago

“Very fast shipping, record well packaged, record in brand new condition just as described. Thank you very much!”

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Posted 1 year ago

Thank you for your review!

Posted 1 year ago

“Other than a few out- of- stock issues I have no complaints”

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Posted 1 year ago

Thank you for your review!

Posted 1 year ago

“Purchased a vinyl album at reduced price then received a cancellation email from them when they didn’t want to fulfil at that price”

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Posted 1 year ago

“First time ordering. Oldies shipped quickly and items were securely packaged. All by blu rays came in great shape. Thanks OLDIES!”

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Posted 1 year ago

Thank you for your review!

Posted 1 year ago

“Excellent Transaction, Thanks!”

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Posted 1 year ago

Thank you for your review!

Posted 1 year ago

“Fast shipping and everything as described!”

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Posted 1 year ago

Thank you for your review!

Posted 1 year ago

“Like the prices”

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Posted 1 year ago

Thank you for your review!

Posted 1 year ago

OLDIES.com is rated 4.7 based on 19,035 reviews