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OLDIES.com Reviews

4.7 Rating 18,888 Reviews
92 %
of reviewers recommend OLDIES.com
Company Reviews Product Reviews
21
 Metrics Info
4.7
Based on 18,888 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read OLDIES.com Reviews

About OLDIES.com:

We are the premier music and movie mail-order company in the United States. Shop online at www.OLDIES.com or call 888-MY-OLDIES for a free catalog.

Visit Website

Phone:

1-800-336-4627

Email:

Customer-Service@OLDIES.com

Location:

203 Windsor Rd,
Pottstown
Pennsylvania
19464

Write Your review

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Jerry L
Verified Buyer
“Good quality took two weeks for receipt from day of order”
Helpful Report
Posted 5 years ago
Thomas D
Verified Buyer
“Their process of getting a credit card payment leaves much to be desired. They place the money on hold, then let it expire, and then finally take it. Seems to me that this process could be speeded up.”
Helpful Report
Posted 5 years ago
Nestor M
Verified Buyer
“Normal services.”
Helpful Report
Posted 5 years ago
Laura T
Verified Buyer
“You claim ships out 3-5days. I waited 3 1/2 weeks before a message came saying being shipped out. Total a month later.”
Helpful Report
Posted 5 years ago
Thank you for your recent order. We show that your order shipped six business days after we received it. (We promised shipping in 3-5 business days.) As per our website, "COVID-19: We are currently operating in a limited manner. Due to social-distancing practices and increased order volume, please expect longer than usual wait times & shipping delays." We are sorry that we did not meet your expectations on this order. Best regards, CUSTOMER SERVICE DEPT OLDIES.com
Posted 5 years ago
Hankus
Verified Buyer
“One DVD skipped..not viewable”
Helpful Report
Posted 5 years ago
Lance C
Verified Buyer
“dvd got here played alright thanks”
Helpful Report
Posted 5 years ago
Dwayne M
Verified Buyer
“The Box Set came without notes. I may have been able to get them from a more expensive set. The package did not come as quickly as advertised, but I am glad to get it before Father’s Day.”
Helpful Report
Posted 5 years ago
Customer
Verified Buyer
“I have ordered 3 cd sets and only 2 were delivered. After calling your company and waiting for a response after a lengthy wait, I was told that cd #3 was on a "back order" and would be sent as soon as available.”
Helpful Report
Posted 5 years ago
SUSAN F
Verified Buyer
“Package was delivered to front door (thanks!). However, CD packaging was misleading & I had to do a second check to ensure I got the item I had purchased.”
Helpful Report
Posted 5 years ago
Charles G
Verified Buyer
“I understand that the records sold here are remainders or old inventory with cut-outs, delete notches etc. but one of the records I received was water damaged and mildewed plus seam splits. The other is severely warped...worst warp in my 1300+ collection. 1/4" warp at the highest spot.”
Helpful Report
Posted 5 years ago
Customer
Verified Buyer
“I was disappointed that so many of the DVD’s were not in stock.”
Helpful Report
Posted 5 years ago
Stewart
Verified Buyer
“Please check, your DVDs before you send them out even if you have to shake them because I got one with no Dvd inside only have the box.”
Helpful Report
Posted 5 years ago
Janet M
Verified Buyer
“I thought i bought a full size coffee mug. Also emailed my credit card wasn't good and when trying to call on your phone number it didn't work. Had to keep emailing back and forth to straighten the problem out.”
Helpful Report
Posted 5 years ago
Daley
Verified Buyer
“I didn’t realize the yellow rose globe was so small, it’s ok.”
Helpful Report
Posted 5 years ago
Lynn W
Verified Buyer
“I still have not received my order I finally got my order! It took way too long!”
Helpful Report
Posted 5 years ago
It delivered today according to USPS... check your mailbox! Best regards, CUSTOMER SERVICE DEPT OLDIES.com
Posted 5 years ago
Henry S
Verified Buyer
“only 7 out of 10 of their own product "alpha video" was delivered and no automatic back order.”
Helpful Report
Posted 5 years ago
That's not true, Henry. Any unshipped Alpha DVDs are indeed back ordered. We'd expect that you'd receive shortly! Best regards, CUSTOMER SERVICE DEPT OLDIES.com
Posted 5 years ago
Fred B
Verified Buyer
“Some of my order was not filled, There was no explanation.”
Helpful Report
Posted 5 years ago
Carmen J
Verified Buyer
“The site is quite easy to use. I found some things were out of stock and some things weren't. I found the shipping a bit long and the packaging was a plastic bag. How do I know that the items will not break while in transit? I am unsure if I will place another order through this site.”
Helpful Report
Posted 5 years ago
Lawrence B
Verified Buyer
“While DVDs were low cost ($6 total) S&H increased the total to $20 - for lowest cost shipping”
Helpful Report
Posted 5 years ago
Customer
Verified Buyer
“Was not easy website”
Helpful Report
Posted 5 years ago
OLDIES.com is rated 4.7 based on 18,888 reviews
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