Login
Start Free Trial Are you a business? Click Here

OLDIES.com Reviews

4.7 Rating 19,279 Reviews
92 %
of reviewers recommend OLDIES.com
Company Reviews Product Reviews
21
 Metrics Info
4.7
Based on 19,279 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read OLDIES.com Reviews

About OLDIES.com:

We are the premier music and movie mail-order company in the United States. Shop online at www.OLDIES.com or call 888-MY-OLDIES for a free catalog.

Visit Website

Phone:

1-800-336-4627

Email:

Customer-Service@OLDIES.com

Location:

203 Windsor Rd,
Pottstown
Pennsylvania
19464

Write Your review

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Peter H
Verified Buyer
“They are fast and fairly good at cuz.serv. BUT when a item is delayed,backed ordered or canceled etc. They SHOULD Let the customer know either via e mail And/or on the packing slip. This saves time and trouble on BOTH ends.”
Helpful Report
Posted 5 years ago
Customer
Verified Buyer
“Satisfecha con el producto perotomó más tiempo de lo esperado. Gracias”
Helpful Report
Posted 5 years ago
Sandra R
Verified Buyer
“I like that I can still give movies I enjoy, but I never know when I order if I will get that item. A lot of the times it take 3 or more weeks to get any communication, and when I do I'm told the movie is no longer available. A long time to wait for disappointing news.”
Helpful Report
Posted 5 years ago
Paul T
Verified Buyer
“Oldies is a long established seller of CDs, DVDs and vinyl records (both 45s and LP albums). They maintain a very large inventory of music and movies, all at competitive prices. I have been an online customer since 2003 and I do keep coming back. Oldies seems to own the rights to reproduce much of the post World War II catalogs of such major labels as Capitol, Columbia and RCA Victor. As recently as five years ago their filling of orders was rather slow, but recently my orders have been filled with relative speed. You receive order information online that is very complete and timely. Oldies' line of "Collectables" Cds offers the buyer a chance to acquire original albums and "original recordings by the original artists" at reasonable to bargain prices. On the negative side, orders are filled with only the barest of information. A cash register receipt is included with your order with abbreviated titles and price charged. If the item was out of stock, it is simply listed with a price of "$0.00" and is not back ordered. On my next to last order I received 27 of the 32 items I ordered. 2 were not available (but were listed as in stock when I sent in my order). I was charged for 3 items I did not receive, but did receive 3 CDs I did not order. In other words, the receipt indicated I was receiving 30 items and I received that number, but in 3 cases I didn't get what I ordered. Their telephone help line was readily available and I was courteously served, but in order to straighten out the mistaken part of the order, I must return the three items I did not order (at my expense suggesting I use "media mail," the U.S. Postal Service cheapest and slowest option) with a full explanation of the problem. I am confident that I will eventually receive my ordered items or a refund if they are no longer available. One other thing of which to be aware: "Collectables" CDs seldom come with a wealth of information. They do not include multiple page booklets, but 2 to 8 side fold out inclusions. If you are getting an actual album reproduction or two albums on one CD (a "twofer"), you may get the original album notes from the original LP, or on rare occasions, a photo reproduction of the backside of the album cover. Some CDs also come with more up to date reviews, but it is always less information than you get with items marketed by major labels or other reissue companies. To sum up my "average" review, Oldies is a reliable company with pleasant, dedicated employees who get products to you in a timely manner. Their website is easily navigable and will expose you to many other items that might interest you without being overbearing or intrusive. Online ordering is efficient and you will always know how much you have saved. Items are packaged adequately (occasionally CD jewel cases are cracked) and the selection is impressive. Some orders may not be filled correctly and reading the receipt that comes with your order is problematic. It helps if you save your online order response that is sent shortly after placing your order. It has pictures, SKU numbers and full descriptions. If you are a serious collector of CDs you will probably want to do business with Oldies.com”
Helpful Report
Posted 5 years ago
Samantha B
Verified Buyer
“I placed my order on July 29th and just received items today, Aug 8th; so 10 days not too bad. I received an email saying it was shipped, then one saying it was being processed. So some miscommunication was definitely going on. So far the cds are playing without skips, but I literally just received them so haven't had a chance to listen through all the songs.”
Helpful Report
Posted 5 years ago
Danielle F
Verified Buyer
“The title of the listing said Trevor hall by Trevor Hall and there was no photo. I assumed it would be his album that is self titled “Trevor Hall” instead I received one of his other albums, “The fruitful darkness” which I love but already own. I just thought it was weird how it was advertised as one title and than got one that has a completely different name. Quality of the vinyl I did receive does seem great though!!”
Helpful Report
Posted 5 years ago
Milligan
Verified Buyer
“first time I have use you, I Haven't Heard yet how they play”
Helpful Report
Posted 5 years ago
Bullard
Verified Buyer
“I was not happy with the amount of time from ordering to being shipped. Once shipped everything was great . After I ordered on 7/13 it took 10 days to ship. This is something I think could be better. --Thank You for allowing me to voice.”
Helpful Report
Posted 5 years ago
Jerry L
Verified Buyer
“Good quality took two weeks for receipt from day of order”
Helpful Report
Posted 5 years ago
Thomas D
Verified Buyer
“Their process of getting a credit card payment leaves much to be desired. They place the money on hold, then let it expire, and then finally take it. Seems to me that this process could be speeded up.”
Helpful Report
Posted 5 years ago
Nestor M
Verified Buyer
“Normal services.”
Helpful Report
Posted 5 years ago
Laura T
Verified Buyer
“You claim ships out 3-5days. I waited 3 1/2 weeks before a message came saying being shipped out. Total a month later.”
Helpful Report
Posted 5 years ago
Thank you for your recent order. We show that your order shipped six business days after we received it. (We promised shipping in 3-5 business days.) As per our website, "COVID-19: We are currently operating in a limited manner. Due to social-distancing practices and increased order volume, please expect longer than usual wait times & shipping delays." We are sorry that we did not meet your expectations on this order. Best regards, CUSTOMER SERVICE DEPT OLDIES.com
Posted 5 years ago
Hankus
Verified Buyer
“One DVD skipped..not viewable”
Helpful Report
Posted 5 years ago
Lance C
Verified Buyer
“dvd got here played alright thanks”
Helpful Report
Posted 5 years ago
Dwayne M
Verified Buyer
“The Box Set came without notes. I may have been able to get them from a more expensive set. The package did not come as quickly as advertised, but I am glad to get it before Father’s Day.”
Helpful Report
Posted 5 years ago
Customer
Verified Buyer
“I have ordered 3 cd sets and only 2 were delivered. After calling your company and waiting for a response after a lengthy wait, I was told that cd #3 was on a "back order" and would be sent as soon as available.”
Helpful Report
Posted 5 years ago
SUSAN F
Verified Buyer
“Package was delivered to front door (thanks!). However, CD packaging was misleading & I had to do a second check to ensure I got the item I had purchased.”
Helpful Report
Posted 5 years ago
Charles G
Verified Buyer
“I understand that the records sold here are remainders or old inventory with cut-outs, delete notches etc. but one of the records I received was water damaged and mildewed plus seam splits. The other is severely warped...worst warp in my 1300+ collection. 1/4" warp at the highest spot.”
Helpful Report
Posted 5 years ago
Customer
Verified Buyer
“I was disappointed that so many of the DVD’s were not in stock.”
Helpful Report
Posted 5 years ago
Stewart
Verified Buyer
“Please check, your DVDs before you send them out even if you have to shake them because I got one with no Dvd inside only have the box.”
Helpful Report
Posted 5 years ago
OLDIES.com is rated 4.7 based on 19,279 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request