Login
Start Free Trial Are you a business?? Click Here

Olga's Closet Reviews

4.7 Rating 269 Reviews
91 %
of reviewers recommend Olga's Closet
Read Olga\'s Closet Reviews
Visit Website

Phone:

(858) 255-0589

Email:

shop@olgascloset.com

Location:

6755 Mira Mesa Blvd, Suite 123-400
San Diego
92121

Write Your review

I have had issues with orders from Olga's in the past. I absolutely love their exclusive prints though, so after I received a gift card for Christmas, I decided to give it another try. It was another disappointing experience. Two of the fabrics are great; what I ordered and great quality. However, the third was printed on the wrong material. I ordered sweatshirt fleece and it came on what I believe to be yoga. I contacted customer service, and they quickly credited my account. They indicated they were out of sweatshirt fleece and did not know when they would be able to get more. I completely understand this. However, why would you print on the wrong material rather than contacting me and advising me of the situation to begin with? Why wouldn't you contact me and offer me the print on a different material that you do have? I would have been happy to get the print on a material that I would use. I honestly believe the hope was that I would accept the substitute and not say anything. Unfortunately, I will not give Olga's another try.
Helpful Report
Posted 8 months ago
I spent $177.96 on clothes ordered from them that said they were made in North Carolina and California and after dealing with this since January 17 over the fact that they’re closed are made out of material that are pantyhose thin and come in a part of the seams very cheaply made. So when I asked to return, they started making offers to me starting at $48 and keep the product and throw away our donate and then they went up to 68 and then they went up to another amount and then finally they went up to $98 but after I went and filed a dispute with my bank over this purchase, they deposited $100 back into my account and then today I received an email from them with the return address that I’m supposed to pay for shipping because their warehouse is in Dubai. I will never again ever deal with a company like this and I would not recommend anybody else to purchase any of their products because it’s garbage and there’s no customer representative or phone number that you can call and speak to a real person and they cannot even type emails and plain proper English. It took filing a dispute to get at least $100 of my money back and then they said they would give me a full refund if I pay to mail the product back which, as I said had already been disposed of because that’s what they suggested I do, but I never did except their offer on any amount of money And requested a full refund and every email which I forwarded to the bank
Helpful Report
Posted 10 months ago
Variety of scraps in the bundle and received wuickly. Some nice large pieces to work with, a few strips that might work as a scrunchie or trim pieces.
Helpful Report
Posted 1 year ago
Really love this ITY. Easy to work with. Really love Olga's closet. There are a wonderful small business. Truly cares about their customers.
Olga's Closet 5 star review on 20th May 2023
Helpful Report
Posted 1 year ago
Who doesn’t love a Facebook sale? I ordered on 5/5/23 and my package was delivered today by FedEx. I have to go, my sewing machine is calling me:)
Helpful Report
Posted 1 year ago
Quick shipping, easy to purchase and fantastic selection! Thank you.
Helpful Report
Posted 1 year ago
Thank you so much, Latisha! We look forward to seeing your makes!
Posted 1 year ago
Shopping on the site is great! Love that you can pick the pattern you like the. Select the type of material you’d like it in. I just wish that for the “my wishlist” you could save as many designs as you’d like. Instead of just a certain amount.
Helpful Report
Posted 1 year ago
We will take note of this, Kimberly! Thank you so much and we look forward to your next purchase!
Posted 1 year ago
Beautiful fabrics and great customer service!
Olga's Closet 5 star review on 6th May 2023
Helpful Report
Posted 1 year ago
Our customer care team is always happy and ready to help! Thank you for sharing this with us!
Posted 1 year ago
Beautiful lush fabrics...never disappoints💝
Olga's Closet 5 star review on 1st May 2023
Helpful Report
Posted 1 year ago
Thank you so much for your never-ending love and support, Rachel!
Posted 1 year ago
This fabric is more than I imagined! It’s beautiful and vibrant. So soft. Definitely utilizing this company for all my fabric needs!
Helpful Report
Posted 1 year ago
We are glad that you love the fabric! Thank you so much for your purchase! We can't wait to see your makes!
Posted 1 year ago
First time ordering and it was easy
Helpful Report
Posted 1 year ago
We are glad that you had a great shopping experience, Linda! Thank you so much!
Posted 1 year ago
I really like the fabrics I got from Olga's Closet. The quality is great and the prints are vibrant and pretty.
Helpful Report
Posted 1 year ago
We are glad you like it, Janet! Thank you so much for purchasing fabric from us!
Posted 1 year ago
I so wish I could write a good review. I ordered 2 yards of fabric on 4/5. I did see the TAT time as 3-5 business days, which I understand delays. My interactions with customer service were apathetic in that no one addressed the problem and only gave me the “party line” as opposed to checking into the problem with the warehouse and verifying that the product shipped. At the very least apologize for their miscommunication. Amazingly, on 4/17 after escalating the issue to the owner who also gave no satisfaction, the order arrived at their usps office. I had to go so far as to put in a claim with PayPal. For the first order with shipping quoted at $13.17 for priority for 2 yards of fabric, I felt they could have done better. I’ve worked customer service all of my life and would never have allowed such mishandling of concerns. At some point someone needs to step up and create a solution for their lack of concern because this is atrocious. I am small potatoes in the scheme of it all, but at the very least, acknowledge the consumer concern. It’s not all about shipping overage. I just wanted my 2 yards of fabric.
Helpful Report
Posted 1 year ago
This is one of the best places I have found to purchase material. The material itself is always stunning and worth the price. The material I have bought has been shipped quickly, is always cut correctly and washes very nicely. They have numerous fabric bases. The customer service is exceptional. It is by far the best online fabric company I have ever had the pleasure to deal with in business.
Helpful Report
Posted 1 year ago
Thank you so much for your love and support, Ruth! Our customer care team is always ready to help! We are grateful to customers like you!
Posted 1 year ago
This is my first experience. I wish the shipping was less
Helpful Report
Posted 1 year ago
Always amazing! Fast shipping the site is so easy to use and fun to scroll through! Love it and the fabric quality is amazing
Helpful Report
Posted 1 year ago
We are so glad that you always have a great experience shopping here, Erica! Thank you so much for your love and support!
Posted 1 year ago
I love the prints Olga's Closet has to offer. My favorite part is the option to print exclusive prints in any fabric base they offer. I ordered I beautiful floral print in swim with a matching print in their soft woven for a bathing suit n matching cover-up.
Olga's Closet 5 star review on 9th April 2023
Helpful Report
Posted 1 year ago
Thank you so much for your love and support, Tina! We always look forward to your makes!
Posted 1 year ago
Cute fabric for my Grandbabies jammies. This french terry is so soft. Super cute print!!!
Olga's Closet 5 star review on 8th April 2023 Olga's Closet 5 star review on 8th April 2023
Helpful Report
Posted 1 year ago
Thank you for sharing this with us, Carolyn! So adorable! We look forward to more of your makes!
Posted 1 year ago
Customer service is fabulous. Product is amazing. Can't get enough of Olga's fabric. My two year old granddaughter is hooked.
Helpful Report
Posted 1 year ago
Our customer care team is always ready to help! We are so glad that you love them! Please don't forget to tag us when you post your makes. we would love to see them!
Posted 1 year ago
Totally in love with your fabrics
Helpful Report
Posted 1 year ago
We are so glad that you love them! Thank you so much!
Posted 1 year ago
Olga's Closet is rated 4.7 based on 269 reviews