OmniKitchen Reviews

Name: OmniKitchen
Rating: 4.86

4.9 Rating 1,320 Reviews

97 %

of reviewers recommend OmniKitchen

4.9

Based on 1,320 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat

OmniKitchen 5 star review on 16th August 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi Alessio, I am a toolmaker by trade. So although not practicing anymore, I understand machines and tolerances. I have 6 Omniblend’s which I am now swapping out for another brand. I’ve most likely been using yours for 20 years now. The splined driveshafts are no longer being manufactured concentrically. Quite a while ago I purchased a spare and fitted it. It vibrated very badly. I brought it to your shop in Strydom park and took some time explaining to you the issue with slomo videos etc. younteplaced it with another and the thing continued to vibrate. So you charged me twice and I ended up with an unserviceable machine. I trust your engineers have worked this out by now. But nevertheless, I sit with unserviceable units and am now very happy with the alternative brand. Regards Ian”

Helpful Report

Posted 1 month ago

“Hello Alessio, Unfortunately we purchased the OmniBlend V it is has been nothing short of a disappointment. After barely using our OmniBlend we had to take it back to you has is was barely working. It turned out to be a motor mechanism issue. You had the machine for a few weeks, replaced certain parts and we got it back. While the staff at the returns were helpful our 'repaired/fixed' OmniBlend, barely works and nothing has changed. We can and have barely been able to use it. I will be bringing it back to OmniBlend in Strydom Park, Randburg - where you can either replace the unit for one that actually works, or provide us with a full refund. Before taking this feedback to Google Review, I will leave you with the opportunity to respond. Andrew/Gina”

Helpful Report

Posted 1 month ago

“I recently bought the Nio Vide waterless siox vide machine. It packed up after 2 months, to their credit Omnikitchen collected it and replaced it quickly. Second unit packed up within a day... they collected it quickly but took 6 weeks to respond or replace my unit. I would think twice about buying another one from them.”

Helpful Report

Posted 4 months ago

“I bought an extra cup to dit my blade but it does not fit and seal. So can't use it. I sent a message with feedback and waiting for a response.”

Helpful Report

Posted 7 months ago

“Hi We sent our machine in for a repair and the machine came back worked for 2 days and dead again”

Helpful Report

Posted 10 months ago

“My Omniblend was a good purchase to start with, but after the last service it had 2 weeks ago, it is not working like it used to at all...not blending as smoothly and extremely loud and "taking strain" and I've just paid R2700 for it to be serviced! I am really annoyed as I could have just bought a new blender elsewhere.”

Helpful Report

Posted 1 year ago

“Sevice at pick up point was just terrible. We recieved dirty blenders full of grease . All 4 of the blenders we returned. Peter Duncan La Petite Colombe”

Helpful Report

Posted 1 year ago

Hi Peter, Thank you for bringing this to our attention, and please accept our sincerest apologies for your experience at the pickup point. This is certainly not the standard of service or product quality we pride ourselves on. We’re currently investigating this matter with the team responsible and will ensure it is addressed urgently. We’re committed to making this right and appreciate your patience and the opportunity to improve.

Posted 1 year ago

“Mr Folmer, thanks for contacting me.... I can give a five star smiling feeback for your staff and technical team. However, I am really disappointed that the issue I had with the Omniblend of "walking around when in use" is not better.... it is actually a little worse.... although the armature bearing and blades were replaced. On receipt of my blender, the technician did mention that "some blenders do walk" and unfortunately I have one of those. I assume I will have to replace the bearings within the next two-three years due to something that is seriously not in sync in my Omniblend? Honestly, it is so bad that I cannot even leave the blender to run on its own.... I need to hold it down by hand..... The only solution I foresee is that I will have to bolt the Omniblend down.... what would your suggestion be?”

Helpful Report

Posted 2 years ago

“I still have not received my goods!”

Helpful Report

Posted 2 years ago

“Good Day. I purchased 3 blenders for my health store. One has already stopped working. They are still under guarantee, Please advice how I can have it replaced”

Helpful Report

Posted 2 years ago

“Hi Jan, utterly disappointed by your blender. I have bought the Omniblend lll narrow base. We have a low volume coffee shop that does smoothies + milkshakes (20- 30 per day) Iv already had to replace the socket drive twice and the gear shaft and now this morning the whole blade mechanism has snapped off. Really disgusted. Please can you message / email me. Robin Seiler 083 985 4894 Rjseiler123@gmail.com”

Helpful Report

Posted 3 years ago

“Hi Jan I did not purchase from you but had a repair done. it has since been back to you and is now not working again. I find the technicians I speak to, to be condescending. It is so sad as I have two of these machines and because of the bad service, I will not purchase or recommend Omniblend to anyone.”

Helpful Report

Posted 3 years ago

“I got worried when i was asked to make payment for the delivery of my old jug, i bought a new jug and i was expecting my old jug to be delivered back to me, but if its the way you do your things i feel being robbed, and unfair to me as a customer.”

Helpful Report

Posted 5 years ago

OmniKitchen is rated 4.9 based on 1,320 reviews