“I’ve order a few things from the company now and have only positive things to say. Goods have arrived in great condition and in good time. Prices are very attractive.”
“After seeing all the bad reviews i panicked and tried cancelling my order. Left bad reviews myself which i regret. The company is just really busy and taught me patience. Received my order and was great especially for the price. Will definitely order again. Give them a chance i think everyone is worrying more after seeing others reviews which results in them getting more behind having to deal with lots of emails. My items were great quality just delivery that takes a while however now i know i will be more patient waiting next time i order.”
“I wish to refute the last review I left . I received my order just after . I am quite pleased with the quality of the bed linen and will be ordering more in the future . A great find .”
“Well where do I start A++++ from me I ordered bedding, Tog and towels and was a little worried because the price was cheap. Very good quality and well chuffed so will 100% be making more purchases and to top it off super fast delivery. Thanks for my amazing items”
“Scam scam bloody scam. Google search adverts for selling really should close down online home shop as it appears to be fraudulent and scamming shoppers at a difficult and stressful time aka Xmas never mind other times of year. This so called bedding seller is making millions scamming ppl with false misleading advertising of goods at reasonable low pricing that don't exist in their stock. Should have reviewed Reviews beforehand arghh”
“I bought crushed velvet curtains for my lounge , and they are just georgious ,I ordered them and received them next day. Good speedy service and would use them again”
“I ordered 6 Pairs of Blackout curtains from the clearance section. Arrived within the advised Timeline. The hem lines were not the best quite uneven and lumpy. I had bought them to shorten for Camper van curtains so this wasn’t an issue so I didn’t need to return them. Still feel as if I got a bargain.”
“I have placed an order for Xmas the order confirmation didn't arrive when I emailed the company I was told the order cannot be found. They asked for details which I provided but have heard nothing since and my emails asking for a refund are not being answered. The items were for Christmas I ordered in plenty of time but I won't need them now as Christmas is nearly here and it is unlikely I will receive them now. Last year my orders were great this year something quite wrong.”
“Customer service will
Not help when you want to return.
I have been trying to return for over nine day.
They don’t acknowledge emails.
They don’t want to refund customers”
“I haven't received a parcel ordered last week Yodel can't locate it. Trying to get a reply from customer services is a nightmare. Paid£3.95 postage and for missing item. Won't be ordering from this company again”
“Promise flooring would be delivered April 15 can’t speak to anybody in person now they say let us know in 5 more day if it doesn’t arrive very disappointing”
“I’m writing this review to warn others about my experience with an eBay seller called Onlinehomeshop.
I placed an order that arrived damaged on 24th March. I initially opened a case with eBay but closed it in good faith after the seller assured me a replacement would be sent and that I could dispose of the damaged item.
Seventeen days later, I had still not received the replacement. Despite following up every few days, the seller only offered vague, repetitive responses and no tracking details or proof of dispatch. It became clear that I was being misled and that the promised replacement was never coming.
I have a full record of email exchanges where the seller promised a replacement, but each time I contacted them, I received the same robotic message that never addressed my concerns directly. In the end, I had no choice but to open a claim with my bank, who thankfully refunded me — something the seller failed to do.
While I did get my money back through my bank, the seller kept the original payment, provided no replacement, and failed to honor their basic responsibilities as a trader. This is, in my view, fraudulent and unacceptable behavior.
With over 2.3 million items sold on eBay, I can’t help but wonder how many others have been left in similar situations. I’m sharing my experience to ensure other buyers don’t have to go through what I did. Buyers beware.”
“I had a very disappointing experience with this company. I ordered two cushions, but they were completely different in quality – one of them was extremely poor. I requested a refund and sent back the puzzle product to their company address. After waiting for two weeks with no refund, they told me they needed proof of delivery.
Unfortunately, I couldn’t find the delivery receipt at first, and they refused to issue the refund without it. Later on, I managed to find a tracking number in my email and sent it to them. After that, they finally agreed to process the refund and even confirmed it by email.
However, even after their confirmation, I still didn’t receive the refund. Two weeks passed, and I had to email them again to follow up. I waited four days without any reply and had to follow up once more.
This whole process was frustrating, unprofessional, and caused me a lot of stress. I would not recommend this company based on my experience.”
“Online Home Shop did not send out my item until after the due delivery date. When it was finally shipped it was immediately returned to the sender by the courier (Yodel) because it was in such poor condition. It's been 10 days and no item and no refund. Avoid these chancers like the plague!”
