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OnBuy.com Reviews
3.8
Rating
1,645
Reviews
71
%
of reviewers recommend
OnBuy.com
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Location:
12-14 Dean Park Crescent, Bournemouth
BH1 1HP
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"I attempted to purchase a new Echo Show 8, from Onbuy. I was sent a refurbished Echo 5. I complained and was promised a replacement. I waited for over a week, during which I kept getting told it had been sent, I was even given a fake tracking number. I then requested a refund, which the response was to then send another refurbished Echo 5! Onbuy have also just brushed me off, I just keep getting the same response. I have used Onbuy a couple of times and there's never been an issue but the way they've dealt with this issue is atrocious!"
Keith Welsh
"I attempted to purchase a new Echo Show 8, from Onbuy. I was sent a refurbished Echo 5. I complained and was promised a replacement. I waited for over a week, during which I kept getting told it had been sent, I was even given a fake tracking number. I then requested a refund, which the response was to then send another refurbished Echo 5! Onbuy have also just brushed me off, I just keep getting the same response. I have used Onbuy a couple of times and there's never been an issue but the way they've dealt with this issue is atrocious!"
Keith Welsh
"I attempted to purchase a new Echo Show 8, from Onbuy. I was sent a refurbished Echo 5. I complained and was promised a replacement. I waited for over a week, during which I kept getting told it had been sent, I was even given a fake tracking number. I then requested a refund, which the response was to then send another refurbished Echo 5! Onbuy have also just brushed me off, I just keep getting the same response. I have used Onbuy a couple of times and there's never been an issue but the way they've dealt with this issue is atrocious!"
Keith Welsh
"I attempted to purchase a new Echo Show 8, from Onbuy. I was sent a refurbished Echo 5. I complained and was promised a replacement. I waited for over a week, during which I kept getting told it had been sent, I was even given a fake tracking number. I then requested a refund, which the response was to then send another refurbished Echo 5! Onbuy have also just brushed me off, I just keep getting the same response. I have used Onbuy a couple of times and there's never been an issue but the way they've dealt with this issue is atrocious!"
Keith Welsh
"I attempted to purchase a new Echo Show 8, from Onbuy. I was sent a refurbished Echo 5. I complained and was promised a replacement. I waited for over a week, during which I kept getting told it had been sent, I was even given a fake tracking number. I then requested a refund, which the response was to then send another refurbished Echo 5! Onbuy have also just brushed me off, I just keep getting the same response. I have used Onbuy a couple of times and there's never been an issue but the way they've dealt with this issue is atrocious!"
Keith Welsh
"I attempted to purchase a new Echo Show 8, from Onbuy. I was sent a refurbished Echo 5. I complained and was promised a replacement. I waited for over a week, during which I kept getting told it had been sent, I was even given a fake tracking number. I then requested a refund, which the response was to then send another refurbished Echo 5! Onbuy have also just brushed me off, I just keep getting the same response. I have used Onbuy a couple of times and there's never been an issue but the way they've dealt with this issue is atrocious!"
Keith Welsh
"I placed order recently and received faulty item contacted seller to resolve this issue but seller keep offering me partial refund which I don't and also contacted onbuy customer service to step in to resolve my issue but no luck which made me very disappointed and distressed and never buy anything from onbuy again."
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01/01/2019
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Anonymous
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“
Very good service,item came earlier than expected,well packaged
”
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Posted 4 years ago
Richard Body
Verified Buyer
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“
Very quick and sufficient service, product as described
”
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Posted 4 years ago
Anonymous
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“
Awesome company. I have used them for multiple orders and have never been disappointed. Great prices.
”
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Posted 4 years ago
Rebecca Mcmahon
Verified Buyer
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“
Great collection and super fast delivery
”
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Posted 4 years ago
Mary Hancock
Verified Buyer
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“
Quick and easy shopping experience good delivery and price will buy from this company again.
”
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Posted 4 years ago
Wendy Hopkins
Verified Buyer
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“
Love it thank u
”
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Posted 4 years ago
Maureen Biseker
Verified Buyer
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“
Great product and great service.
”
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Posted 4 years ago
John Boatwright
Verified Buyer
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“
Seller kept me up to date with progress from purchase to deliver excellent
”
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Posted 4 years ago
Alexander Davidson
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“
Excellent service at excellent price
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Posted 4 years ago
Stephen Piper
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“
Good service fast and true good price
”
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Posted 4 years ago
Michael Kearney
Verified Buyer
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“
X service and fast delivery and good quality goods highly recommended.
”
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Posted 4 years ago
Edward Wilson
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“
Good price and speedy delivery
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Posted 4 years ago
Anthony Maindorge
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“
very quick service for delivery
”
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Posted 4 years ago
Anonymous
Verified Buyer
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“
We received the item when we should have ie on time and it works a treat especially when he wants to go out in the very early hours I can see him at the bottom of the garden. All in all a very good buy,
”
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Posted 4 years ago
Dorothy Hoffman
Verified Buyer
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“
I use my chair for about 2 hours a day. If you need it for more hours, I would suggest more cushioning. A very comfortable and affordable chair.
”
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Posted 4 years ago
Ian Greenhalgh
Verified Buyer
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“
Good service , good product , all found great shop would definitely buy from here again
”
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Posted 4 years ago
Leah May
Verified Buyer
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“
this is a brilliant shop online everything comes in time and they have lots of things and everything is good quality
”
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Posted 4 years ago
Anonymous
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“
The purchase I made was easy and efficient and I would not hesitate to use them again
”
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Posted 4 years ago
Yvette Alston
Verified Buyer
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“
Great items, great prices. Fast and efficient delivery.
”
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Posted 4 years ago
Henry Mcclenaghan
Verified Buyer
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“
Excellent product for the value
”
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Posted 4 years ago
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OnBuy.com
is rated
3.8
based on
1,645
reviews
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