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OnBuy.com Reviews
3.8
Rating
1,646
Reviews
70
%
of reviewers recommend
OnBuy.com
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Location:
12-14 Dean Park Crescent, Bournemouth
BH1 1HP
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"Scam!!! They've stopped replying to our refund requests after we've sent back the goods (which were partially delivered)."
Sonia Mazzotta
"I attempted to purchase a new Echo Show 8, from Onbuy. I was sent a refurbished Echo 5. I complained and was promised a replacement. I waited for over a week, during which I kept getting told it had been sent, I was even given a fake tracking number. I then requested a refund, which the response was to then send another refurbished Echo 5! Onbuy have also just brushed me off, I just keep getting the same response. I have used Onbuy a couple of times and there's never been an issue but the way they've dealt with this issue is atrocious!"
Keith Welsh
"I attempted to purchase a new Echo Show 8, from Onbuy. I was sent a refurbished Echo 5. I complained and was promised a replacement. I waited for over a week, during which I kept getting told it had been sent, I was even given a fake tracking number. I then requested a refund, which the response was to then send another refurbished Echo 5! Onbuy have also just brushed me off, I just keep getting the same response. I have used Onbuy a couple of times and there's never been an issue but the way they've dealt with this issue is atrocious!"
Keith Welsh
"I attempted to purchase a new Echo Show 8, from Onbuy. I was sent a refurbished Echo 5. I complained and was promised a replacement. I waited for over a week, during which I kept getting told it had been sent, I was even given a fake tracking number. I then requested a refund, which the response was to then send another refurbished Echo 5! Onbuy have also just brushed me off, I just keep getting the same response. I have used Onbuy a couple of times and there's never been an issue but the way they've dealt with this issue is atrocious!"
Keith Welsh
"I attempted to purchase a new Echo Show 8, from Onbuy. I was sent a refurbished Echo 5. I complained and was promised a replacement. I waited for over a week, during which I kept getting told it had been sent, I was even given a fake tracking number. I then requested a refund, which the response was to then send another refurbished Echo 5! Onbuy have also just brushed me off, I just keep getting the same response. I have used Onbuy a couple of times and there's never been an issue but the way they've dealt with this issue is atrocious!"
Keith Welsh
"I attempted to purchase a new Echo Show 8, from Onbuy. I was sent a refurbished Echo 5. I complained and was promised a replacement. I waited for over a week, during which I kept getting told it had been sent, I was even given a fake tracking number. I then requested a refund, which the response was to then send another refurbished Echo 5! Onbuy have also just brushed me off, I just keep getting the same response. I have used Onbuy a couple of times and there's never been an issue but the way they've dealt with this issue is atrocious!"
Keith Welsh
"I attempted to purchase a new Echo Show 8, from Onbuy. I was sent a refurbished Echo 5. I complained and was promised a replacement. I waited for over a week, during which I kept getting told it had been sent, I was even given a fake tracking number. I then requested a refund, which the response was to then send another refurbished Echo 5! Onbuy have also just brushed me off, I just keep getting the same response. I have used Onbuy a couple of times and there's never been an issue but the way they've dealt with this issue is atrocious!"
Keith Welsh
50
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01/01/2019
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Claire North
Verified Buyer
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“
I have just discovered this site and very impressed with the service , value and communication. Highly recommended *************
”
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Posted 4 years ago
Donna Lally
Verified Buyer
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“
Excellent customer service and excellent value 👍
”
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Posted 4 years ago
Sandra Meekings
Verified Buyer
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“
Very happy with everything I have purchased on Ebay. Have been able to buy things that I've not been able to in local shops even prior to Covid. Nice to be able to from the comfort of your own home. Thank you.
”
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Posted 4 years ago
Rosalind Welsh
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“
Very good service and very happy with product ,so will use again and I have told friends
”
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Posted 4 years ago
Mary Sloan
Verified Buyer
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“
Bought Revlon lipstick, great service and price. Plenty of other items for sale, household, garden etc.
”
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Posted 4 years ago
Margaret Burt
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“
Excellent product and delvery
”
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Posted 4 years ago
David Williams
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“
Great service
”
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Posted 4 years ago
RAJNIKANT SHAH
Verified Buyer
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“
Item arrived as described and on time
”
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Posted 4 years ago
Pauline Giddings
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“
Easy purchase and delivery, goods came before time. No damage to goods.
”
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Posted 4 years ago
Cheryl Hudson
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“
Amazing products amazing savings
”
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Posted 4 years ago
Anonymous
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“
bought christmas baubles...they arrived as time stated.....fantastic,really glad i bought them.
”
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Posted 4 years ago
Anonymous
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“
I was very satisfied with the purchase I had made and the speed with which it was delivered. Thank You!
”
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Posted 4 years ago
Clare Johnson
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“
Item as described and came on time great service
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Posted 4 years ago
Kenard Horner
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“
A good model.
”
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Posted 4 years ago
Jean Richmond
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“
Quick and efficient
”
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Posted 4 years ago
Anonymous
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“
very satisfied with goods and service thank you
”
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Posted 4 years ago
Anonymous
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“
Great selection of products with competitive prices. Quick & efficient delivery. Highly recommend.
”
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Posted 4 years ago
Anonymous
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“
It was exactly what it said it ,was ,excellent!!!
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Posted 4 years ago
DIANE RUSSELL
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“
Amazing service great quality and value for money,will definitely be buying on this site again soon.
”
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Posted 4 years ago
Peter GENTLE
Verified Buyer
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“
Product ordered arrived ahead of given date
”
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Posted 4 years ago
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OnBuy.com
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3.8
based on
1,646
reviews
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