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OnBuy.com Reviews
3.8
Rating
1,645
Reviews
71
%
of reviewers recommend
OnBuy.com
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Location:
12-14 Dean Park Crescent, Bournemouth
BH1 1HP
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"I attempted to purchase a new Echo Show 8, from Onbuy. I was sent a refurbished Echo 5. I complained and was promised a replacement. I waited for over a week, during which I kept getting told it had been sent, I was even given a fake tracking number. I then requested a refund, which the response was to then send another refurbished Echo 5! Onbuy have also just brushed me off, I just keep getting the same response. I have used Onbuy a couple of times and there's never been an issue but the way they've dealt with this issue is atrocious!"
Keith Welsh
"I attempted to purchase a new Echo Show 8, from Onbuy. I was sent a refurbished Echo 5. I complained and was promised a replacement. I waited for over a week, during which I kept getting told it had been sent, I was even given a fake tracking number. I then requested a refund, which the response was to then send another refurbished Echo 5! Onbuy have also just brushed me off, I just keep getting the same response. I have used Onbuy a couple of times and there's never been an issue but the way they've dealt with this issue is atrocious!"
Keith Welsh
"I attempted to purchase a new Echo Show 8, from Onbuy. I was sent a refurbished Echo 5. I complained and was promised a replacement. I waited for over a week, during which I kept getting told it had been sent, I was even given a fake tracking number. I then requested a refund, which the response was to then send another refurbished Echo 5! Onbuy have also just brushed me off, I just keep getting the same response. I have used Onbuy a couple of times and there's never been an issue but the way they've dealt with this issue is atrocious!"
Keith Welsh
"I attempted to purchase a new Echo Show 8, from Onbuy. I was sent a refurbished Echo 5. I complained and was promised a replacement. I waited for over a week, during which I kept getting told it had been sent, I was even given a fake tracking number. I then requested a refund, which the response was to then send another refurbished Echo 5! Onbuy have also just brushed me off, I just keep getting the same response. I have used Onbuy a couple of times and there's never been an issue but the way they've dealt with this issue is atrocious!"
Keith Welsh
"I attempted to purchase a new Echo Show 8, from Onbuy. I was sent a refurbished Echo 5. I complained and was promised a replacement. I waited for over a week, during which I kept getting told it had been sent, I was even given a fake tracking number. I then requested a refund, which the response was to then send another refurbished Echo 5! Onbuy have also just brushed me off, I just keep getting the same response. I have used Onbuy a couple of times and there's never been an issue but the way they've dealt with this issue is atrocious!"
Keith Welsh
"I attempted to purchase a new Echo Show 8, from Onbuy. I was sent a refurbished Echo 5. I complained and was promised a replacement. I waited for over a week, during which I kept getting told it had been sent, I was even given a fake tracking number. I then requested a refund, which the response was to then send another refurbished Echo 5! Onbuy have also just brushed me off, I just keep getting the same response. I have used Onbuy a couple of times and there's never been an issue but the way they've dealt with this issue is atrocious!"
Keith Welsh
"I placed order recently and received faulty item contacted seller to resolve this issue but seller keep offering me partial refund which I don't and also contacted onbuy customer service to step in to resolve my issue but no luck which made me very disappointed and distressed and never buy anything from onbuy again."
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01/01/2019
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Joanna Wilson
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“
My nieces loved the glow in the dark ceiling stars. Quick delivery
”
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Posted 4 years ago
Bill Muirhead
Verified Buyer
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“
Does exactly what it says on the tin.......... THANK YOU.......
”
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Posted 4 years ago
Paula Bailey
Verified Buyer
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“
Bought a few things and they were good quality and a great prices.
”
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Posted 4 years ago
Jade Crighton
Verified Buyer
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“
Easy fast and efficient
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Posted 4 years ago
Haiwei Xu
Verified Buyer
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“
Very stylish and sturdy desk, fit small room perfectly
”
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Posted 4 years ago
Emma Kenny
Verified Buyer
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“
Every thing arrived on time and it was stress free and easy thankyou
”
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Posted 4 years ago
G Capelin
Verified Buyer
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“
Fast delivery and product as advertised.
”
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Posted 4 years ago
Anonymous
Verified Buyer
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“
Great Online Marketplace. Very easy to order items and delivery was very fast. I will definitely use OnBuy again :-)
”
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Posted 4 years ago
Rebecca Sharp
Verified Buyer
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“
Easy to use Web site. Excellent delivery. Parcel well packaged. Easy payment system. No problems. Definitely would use again
”
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Posted 4 years ago
Pamela Blurton
Verified Buyer
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“
I brought a chair for my granddaughter for Christmas. I was so pleased with it and the service it arrived the next day. Thank you
”
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Posted 4 years ago
Alice Hickie
Verified Buyer
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“
I have already posted a good revue. Thankyou.
”
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Posted 4 years ago
D A SIMMONDS
Verified Buyer
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“
What did I buy
”
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Posted 4 years ago
Anonymous
Verified Buyer
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“
Great onBuy
”
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Posted 4 years ago
Marion Hodgson
Verified Buyer
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“
Very pleased with my purchase of the Bob Ross brush cleaning bucket. Service good. Will use OnBuy again.
”
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Posted 4 years ago
Anonymous
Verified Buyer
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“
first time I've used onbuy, good service and item was delivered sooner than expected, very happy with the service
”
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Posted 4 years ago
Barbara Kloc
Verified Buyer
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“
Good price, very good product
”
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Posted 4 years ago
Emil Aziz
Verified Buyer
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“
Thanks for you and very fast and I trust you.
”
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Posted 4 years ago
David Smith
Verified Buyer
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“
Have used OnBuy a couple of times and have had no problems with them
”
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Posted 4 years ago
Anonymous
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“
Speedy delivery and a great price
”
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Posted 4 years ago
Mark Harvey
Verified Buyer
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“
Spot on, needed a new charger for my son's laptop, excellent website which made it easy to select the correct product and the price was excellent, recommended!
”
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Posted 4 years ago
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OnBuy.com
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3.8
based on
1,645
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