“While I have not yet used my new coverage, I was extremely impressed by how clear in communication, helpful, and kind the agent (Jennifer) who helped me was, as well as how straightforward the options themselves were. Very optimistic that this will be a good fit for my needs, and looking forward to the plan going into effect!”
“My initial experience with the customer service representative, Nicole, was great. She communicated well and was very kind. I did not have to wait, but got a real person right away. Since we do not have many medical needs at this time, we were able to choose a plan that will save us $200 a month.”
“Several areas in the cost sharing program drew me to my decision. 1. The providers that can be used with the plan. Lots of choices, 2. Overall coverage that could be shareable after sharing amount is met. 3. several PCP visits that will be included with a $20 visit. 4. The out of country coverage. 4. Cost is affordable 5. Knowledgeable customer service answered my questions and we met several times before I made my decision.”
“I was very impressed with the customer service I received from my Enrollment specialist, Bob. He was very patient in explaining the program and ensuring all of my questions were answered effectively.”
