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OneDayOnly.co.za Reviews

1.6 Rating 118 Reviews

12 %

of reviewers recommend OneDayOnly.co.za

Company Reviews

1.6

Based on 118 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week

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OneDayOnly.co.za 1 star review on 31st October 2023

OneDayOnly.co.za 1 star review on 14th December 2022

OneDayOnly.co.za 1 star review on 14th December 2022

OneDayOnly.co.za 1 star review on 14th December 2022

OneDayOnly.co.za 1 star review on 14th December 2022

OneDayOnly.co.za 1 star review on 14th December 2022

OneDayOnly.co.za 1 star review on 14th December 2022

7

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This complaint will not reach anyone who cares at One Day Only. Nor will anyone care. Why the heck are there no telephone contact details for you? I have been following my order up with you for over 2 weeks. I have begged you to chase up and revert. I get no replies whatsoever. Its been 18 days since I placed the order. You don't give one damn. I have begged you to call me. Nothing. Order 5072244. You also gave me a tracking number 2 weeks ago. It doesn't exist on DPD Laser tracking. Your website shows goods have been packed for WEEKS now but not shipped?????? Idiots. Call me 0824554782”

Posted 1 year ago

“BUYER BEWARE!!! If I could give no stars to this company. I bought a hairdryer, which stopped working after 3 weeks. They now want me to pay for the courier return which will cost the same as the product. The company does not give refunds.”

Posted 1 year ago

“I'm fed up with One day only. Sent back my coffee machine twice. According to supplier there is nothing wrong with the machine. Sorry to say but he doesn't work on our side. The second time we receive the coffee machine back it was delivered at wrong address and the box was brutally damage. Coffee machine was scratched all over with crack at the back and there was broken parts. This service is unacceptable realy. It was not a cheap coffee machine, and it was only one month in use. This is the worst experience I ever had while doing shopping online. This service is not worth the one star I gave.”

OneDayOnly.co.za 1 star review on 14th December 2022

OneDayOnly.co.za 1 star review on 14th December 2022

OneDayOnly.co.za 1 star review on 14th December 2022

OneDayOnly.co.za 1 star review on 14th December 2022

OneDayOnly.co.za 1 star review on 14th December 2022

OneDayOnly.co.za 1 star review on 14th December 2022

Posted 1 year ago

“Horrible Customer Service! One cannot contact them telephonically and they don't get back to you via email. Shocking service! They provide a WhatsApp platform where they also ignore you. Really disappointed”

Posted 1 year ago

“Refund not”

OneDayOnly.co.za 1 star review on 8th December 2022

Posted 1 year ago

“Like your specials but please don't use Courierit as method of transport there service is horrible...”

Posted 1 year ago

“The are scammers! Don't buy from them. They sell broken products and don't contact you to return or replace it. Do NOT waste your money”

Posted 1 year ago

“Terrible service. Don't waste your time with this company you might save money but when the product is damaged and needs to be replaced or refunded they give no feedback. I have logged a return on the 10 November 2022 and to date have not yet received a single email or call to remedy the situation as stated in the email, "An agent will be contacting you shortly to assist with and validate your return". I'm not sure who the agent may be but they are really useless.”

Posted 1 year ago

“One Day Only should stick to selling small items since the deliveries of these items are 100% in order. However, in 2020 I made a R9000 purchase for a dining room cupboard and dining bench and since the delivery guys bluntly refused to carry the items into the house, I immediately reported it to customer service. At that time I was told that the delivery company was outsourced and to compensate for the inconvenience I received a R150 gift voucher. Recently I made another R7800 purchase and again I experienced bad services. This time the customer services at One Day Only were pathetic. I've send several emails and got flimsy responses. The goods were delivered in drips and drags, on several days without prior notification. The 3rd item (4 piece patio set) remained undelivered and I was told the goods were delivered and signed for, yet the consultant conveniently omitted to provide me with the proof. This will be my last transaction with them as they clearly proved to me that they do not value me as a customer, they are unable to manage their stakeholders and they are incapable of managing big item purchases. Be aware before you purchase!”

Posted 1 year ago

“Some of the stuff is worth buying. They are good to take your money but not to return it. Bought an item that was swopped with an item I paid half the price for and an electric brush that I was unhappy with on the 28July 2022. Requested for.items.to be collected and a credit to my account as I am a regular customer. After several messages still no feedback. According to the last message received they are awaiting feedback from their manager.. Wonder which part of the universe he resides in? As much as these kind of businesses help the community they can also be a pain in the butt. I believe if the company can take your money they should be able to return it as well”

Posted 1 year ago

“I purchased an iPhone X from One Day Only. The phone is faulty and when I took it to Apple they said they can see it has been tampered with (either a new screen/battery). ONE DAY ONLY SOLD ME A PHONE THAT IS NOT BRAND NEW. The service is also terrible waiting for them to do something about this. I am now sitting with a phone that does now work….”

Posted 1 year ago

“Terrible service. Had a problem with an item that was under gurantee, yet once deal a day refused to help. Please Don't order from them, not reliable and ethical at all.”

Posted 1 year ago

“Bought a pack of Homequip 4 USB Rechargeable Lanterns have a 60 hour burn time and 2 brightness modes. Perfect for power cuts! I wanted to use it now during loadshedding and found it is not charged. I put it on charge and the lights shine brightly when I put it on. I left it on charge for the whole day, but found that lights are not charged. Still does not work. I am super frustrated that I paid for a product that does not work.”

Posted 2 years ago

“So disappointing. Over two weeks I still have not received my package. On their whatsapp they are so rude and don't even know how to communicate with customers. I wanted to oder more items from them but I now realize that they are just a scam.”

Posted 2 years ago

“Pathetic, No customer service service....t unreachable, you don't do refunds, pathetic, absolute pathetic....I regret buying from one day only,I'm very disappointed....the have no respect to customers”

Posted 2 years ago

“Very dissapointed. Extremely bad quality. Not at all the same as what the photos advertised.”

Posted 2 years ago

“You are absolutely shocking. Bought an air fryer begin of December and didn’t work. We have emailed, messaged on your website, Facebook messaged and sent a message on your what’s app line and no one has got back to us.”

Posted 2 years ago

“I will never buy from onedaydeal again. I bought a lap top stand at the end of October . It was delivered 13/11/21. When STAN was delivered it was damaged I sent email with pictures and sent invoice number 4 time. I sent SMS but no response. Very BAD SERVICE. THERE IS NO CONTACT NUMBER FOR ONEDAYDEAL”

OneDayOnly.co.za 1 star review on 20th December 2021

OneDayOnly.co.za 1 star review on 20th December 2021

OneDayOnly.co.za 1 star review on 20th December 2021

OneDayOnly.co.za 1 star review on 20th December 2021

Posted 2 years ago

“They selling used good's I will never buy from them again”

Posted 2 years ago

“Bought 2 items which never worked from the start. Poor quality products sold at slightly less than brand name prices. What a waste of time and money... Give this lot a miss...”

Posted 2 years ago

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OneDayOnly.co.za is rated 1.6 based on 118 reviews