Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

OneDayOnly.co.za Reviews

1.6 Rating 118 Reviews

12 %

of reviewers recommend OneDayOnly.co.za

Company Reviews

1.6

Based on 118 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week

Visit Website

Write Your review

Tell us how OneDayOnly.co.za made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

OneDayOnly.co.za 1 star review on 31st October 2023

OneDayOnly.co.za 1 star review on 14th December 2022

OneDayOnly.co.za 1 star review on 14th December 2022

OneDayOnly.co.za 1 star review on 14th December 2022

OneDayOnly.co.za 1 star review on 14th December 2022

OneDayOnly.co.za 1 star review on 14th December 2022

OneDayOnly.co.za 1 star review on 14th December 2022

7

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi I have been informed by the courier company that my shipment was hijacked last Monday 2020-01-04, I have contacted One day only on three occasions once by e-mail and twice on their website with no feedback. I would like to receive the goods as ordered. My refence number is 3088411”

Posted 3 years ago

“The Cast iron pot arrived on time but the enamel was chipped. Packaging in tacked. Are the items so cheap because its damaged or inferior quality?”

OneDayOnly.co.za 2 star review on 25th December 2020

Posted 3 years ago

“Why is there no telephonic contact number for this company. When u have a problems It takes dozens of email and delays before receiving any response. Very poor customer service. One Item received was broken. Now fastway claims to have delivered my entire order and I am still wating for the serta matteress..which the driver said was to be delivered the next day. Still waiting. No response from onedaydeal. I dont need stupid automated responses.”

Posted 3 years ago

“I buy shoes for R190 and R584. 64 was taken from my account. How does that work.”

Posted 1 week ago

“Placed 4 orders and did an eft in time. Due to an system error on their side all my orders was cancelled !!!! Did not notify me !!! I only dicover it when I traced my orders as it was birthday gifts !!!! Tanya at oned ay not helpful at all. Tuff we will pay your money back. No effort to resolve their error !!! Delivery fees also high where other online companies no charge on delivery. Will never use them again . Terrible terrible experience !!!!!!”

Posted 1 week ago

“One day only does not correspond to customers through their help centre. No matter how many requests you send to them.”

Posted 1 week ago

“Horrible customer support. Refusal to collect faulty broken items. Never again”

Posted 3 months ago

“I have to beg this company to collect a return. On 2 occasions they have promised to collect and not pitched up. Now they want me to drop the parcel off. Totally unacceptable”

Posted 4 months ago

“I bought an item from them, but they unlawfully subscribed me to two "services" and debited my account WITHOUT my authorization. I've reported these actions as fraud to my bank and cancelled my debit card to ensure they do not proceed with further illegal conduct. Unprofessional conduct and a company that is bogus - just stay away from them.”

Posted 4 months ago

“I ordered for the first time and when I ordered it said that my item would arrive in 5-10 days. A week or so later I look at my order and this lead time has changed suddenly to 7-20 days. This in my eyes is completely false advertising or misleading sales and I realised their prices aren't even good. I honestly suggest steering clear of this company, they seem to be trying to scam people.”

Posted 5 months ago

“They never refund”

Posted 5 months ago

“i bought a kessler mixer last month, as soon as the mixer was installed we noticed that the other tap was licking even though we open a different tap, also the top part of the mixer was lose. so i send an email to onedaydeal to help, first they asked me to uninstall the mixer and send to them which i did but not its been more than 2 weeks and no one is helping me. they keep referring to the supplier and when i call the supplier they also cant help. i egret buying anything expensive with them as they are useless when it come to returns.”

OneDayOnly.co.za 1 star review on 31st October 2023

Posted 6 months ago

“Not sure if they order from the moon. But the orders from this company take the longest. I have ordered from Superbalist, had it delivered, and had the courier come fetch it for return, and then had the replacement delivered.... yet onedaylonly order is still in transit somewhere. Sort out your warehous and change your couriers you bellends.”

Posted 7 months ago

“Worst customer service I have ever experienced. Basically impossible to return faulty products”

Posted 8 months ago

“Deliveries take ages… I placed an order on 6 August 2023 - It still says order in progress. Today is the 23rd and I still have no idea when my order will be delivered. Worst experience of any online shopping app.”

Posted 8 months ago

“The service is very poor, The driver did not give me notice that he is on the way like normal courier service do. I was not at home I was 5 minutes away from home told the driver to wait he started shouting he don't have that 5 minutes arrogantly so, when I to tell him can't talk to me like that, the guy started swearing and hunging up the phone, I'm so disappointed.”

Posted 8 months ago

“On the 16 July 2023, I purchased a shoe. On 18 July 2023, it was delivered and was the wrong size. Onedayonly acknowledged receipt of my email on 19 July 2023 and requested photos of the item. On 21 July 2023, they once again requested photos of the item. On 24 July 2023, they sent an email to collect item. On 2 August 2023, they sent an email to confirm that my bank account will be credited. No apology, no communication to admit they their blunder and was wrong, no request to check if I wanted another pair. You cannot call them telephonically. Their customer service sucks. Deleting the app and no further purchases will be made. Disgusted.”

Posted 9 months ago

“Bought earphones but only 1 side works. Their email support sends me to FB Messenger. FB sends me to a Whatsapp number, which sends me to another whatsapp number. During all this they said "We would never send you a broken product!" and "Try to swop Left & Right earphones" (I kid you not). Then they offered me a store credit, but since I already decided to never deal with them again, a store credit is useless. No response from them after this. I even emailed the parent company (red chilli deals) - no answer after 2 weeks. Truly pathetic.”

Posted 9 months ago

“The worst service from one day only as well as DLD and still nothing 3 days later. Promise after promise and 100 apogies. Still no package. Pathetic. Ask Takelot how they do it becoz they pure professionals and this will never happen”

Posted 10 months ago

“Good day I’m really frustrated and are really not satisfied witg there service. I bought a coffee table for one day only supply by Ceilo. The courier delivered the table open it up and then it looked like it was a reject table. It was quite a lot of money for a table that looked like that. Then I ask the driver to take the delivery back please rather to try to send it back myself. Since then I stuggle to get a refund!!!!! Ceilo are keep saying they are waiting for the table to arrive at there warehouse. It’s more than a month and I have to keep on following up with Ceilo and One day only just say speak to the supplier. If your not 100% sure about a product please don’t order it because it is a big struggle to get a refund!!!!!”

Posted 11 months ago

«
1
2
3
4
5
»

OneDayOnly.co.za is rated 1.6 based on 118 reviews