On the Beach Reviews

3.5 Rating 1,186 Reviews
64 %
of reviewers recommend On the Beach
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On the Beach 1 star review on 11th March 2024
Fck Onbech Company
On the Beach 1 star review on 22nd February 2024
Anonymous
On the Beach 1 star review on 22nd February 2024
Anonymous
Anonymous
Anonymous  // 01/01/2019
this is the second time i have used on the beach and had no problems. our holiday went very smooth and had no issues. would use on the beach again.
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Posted 1 year ago
We have used On The Beach on numerous occasions, And as always everything from start to finish has been excellent, ie great price, good destinations and of course the little extras, fast track vip lounge and free covid tests, we defo will use On The Beach for future Holidays
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Posted 1 year ago
good choice of hols great prices easy to book all transfers on time the fast track through sercurity was great will be booking again with on the beach
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Posted 1 year ago
Excellent service and prices, superb selection of accommodation and destinations. Would definitely recommend
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Posted 1 year ago
I didn't know whether my online order had gone through so I called customer services. The lady identified that my order hadn't gone through but booked the holiday for me there and then. Very helpful. This is the third time booking with On the Beach.
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Posted 1 year ago
Customer communication, feedback and certainly price. The only downfall is the flight, which was with Ryanair, though that is totally out of the control of the OTB team. Excellent holiday after being couped up for a few years by the government and the various lockdowns. Description of the hotel, the destination, everything lived up to expectations.
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Posted 1 year ago
Great service put customers first
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Posted 1 year ago
It is a great company with best rates. BUT their supplier in Turkey called libero tours sells you personel data to the third parties and someone visit you in your 1st day pretend like your resort rep and screw you with high excursion rates. On the beach does not know it but be careful when you arrive.
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Posted 1 year ago
Just got back from holiday booked with on the beach. Everything was just perfect. Price of holiday fantastic. Customer service absolutely 💯. Would never travel with anyone else
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Posted 2 years ago
Very good service very helpful in all respect
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Posted 2 years ago
Booking was swift easy Disappointed that i am not getting lounge pass
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Posted 2 years ago
Always book with OTB . Had a problem a few months back where we couldn't go on holiday as daughter was taken to hospital. Their customer service absolutely amazing. Iv just booked another hol going on 15th April. Happy all round
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Posted 2 years ago
I booked a holiday with OTB for 24/2/22. I read all the reviews after booking and paying for my holiday in full. I have to say after reading all the reviews, I thought ‘oh dear what have I done’! I have never written a review before, but in fairness I thought I should. OTB could not have been more helpful. I couldn’t check in, but that’s because I have never done this procedure before, so I called OTB and they talked me through every part of this and could not have been more helpful. The lady went above and beyond and I would like to say thank you-we had a beautiful holiday and we were very well looked after.
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Posted 2 years ago
Always a good experience when booking with on the beach. Easy, good description of what’s on offer and fabulous deals.
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Posted 2 years ago
Our advisor (Luke) was extremely helpful and guided us well through the booking in information.
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Posted 2 years ago
Very easy website to search for your break with lots of choices in lots of countries. The prices are also very reasonable. I especially like the option of free airport lounge and fast track security
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Posted 2 years ago
Fantastic great team no problems
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Posted 2 years ago
So easy to book, web site is easy to go round.
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Posted 2 years ago
have booked through on the beach for a few years now. fantastic service, never had any problems. would highly recommend.
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Posted 2 years ago
Customer Service was great!!
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Posted 2 years ago
On the Beach is rated 3.5 based on 1,186 reviews