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OOROO Reviews

4.9 Rating 1,688 Reviews
98 %
of reviewers recommend OOROO
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About OOROO:

Welcome to OOROO Auto. We’re an auto repair and maintenance provider dedicated to our communities throughout Tucson and Phoenix. Whether you come to our auto repair shops or use our OOROO mobile mechanics, you’ll have access to high-quality car repair and maintenance that’s customized to your schedule and lifestyle.

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Anonymous
Anonymous  // 01/01/2019
George was my technician for this visit. He was professional and polite. Thank you for the great service.
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Posted 1 year ago
Glad to hear, thanks Theresa!
Posted 1 year ago
Love this mobile service! Having recently moved to this area, the concept is new to me. Scheduling was easy, pricing transparent. No pressure to do more than necessary. Mechanic George was great - punctual, friendly, professional, even answered all my silly questions. An all-around positive experience in a stressful situation. I highly recommend calling OOROO the next time you need auto maintenance or repair!
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Posted 1 year ago
WOW, thank you so much Debbie! Welcome to Tucson and the OOROO family. :) We're so glad you enjoyed the service and we look forward to seeing you again when you need us.
Posted 1 year ago
From booking to arrival in service, everyone has been absolutely kind an amazing George was great
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Posted 1 year ago
Thank you so much, Angela! We're so glad you enjoyed the service.
Posted 1 year ago
George the Service technician arrived early and was efficient, friendly and explained everything. He answered every question, and I am very happy.
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Posted 1 year ago
Thank you, Chris! We're so glad you enjoyed using the mobile service.
Posted 1 year ago
Just had the best service by Logan. He was also very friendly and quick. This company is simply the best!!
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Posted 1 year ago
Awe, thank you Cynthia! We're so glad you enjoy working with our team.
Posted 1 year ago
George the Service technician arrived early and was efficient, friendly and explained everything. He answered every question, and I am very happy.
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Posted 1 year ago
Thank you, Chris! We're so glad you enjoyed using the mobile service.
Posted 1 year ago
My family and I really enjoy ooroo. George always comes prepared and works quickly. He is very polite and funny and we really appreciate his services.
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Posted 1 year ago
Thank you so much, Kaylynn! We love having George on our team––we're glad you love him too.
Posted 1 year ago
Staff is great!!!
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Posted 1 year ago
Thank you, Sami!
Posted 1 year ago
Staff is great!!!
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Posted 1 year ago
Thank you, Sami!
Posted 1 year ago
Staff is great!!!
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Posted 1 year ago
Thank you, Sami!
Posted 1 year ago
As always, your attention to detail when it comes to car service is second to none. Thank you Logan for your Professionalism!
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Posted 1 year ago
Wow, thank you SO much Steve!
Posted 1 year ago
Thank you!
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Posted 2 years ago
Thank YOU, Kristen!
Posted 1 year ago
I was able to go on with my day at work while my car had some much needed repairs. The mechanics, George and Logan, were courteous and capable, and my car was in much better driving shape when they were done.
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Posted 2 years ago
Thanks so much, David! We're glad you took advantage of using the mobile service at your home. We work while you work, we like to say. :)
Posted 1 year ago
Second time we had George and we are really happy with his service plus he’s very friendly and personable. I hope we always get him!
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Posted 2 years ago
Thank you very much, Jean!
Posted 1 year ago
Thank you!
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Posted 2 years ago
Thank YOU, Kristen!
Posted 1 year ago
Needed oil change & Frank scheduled me right away for mobile service. George was ahead of schedule & wanted to come earlier, which worked great for me! He went to work immediately, found that I not only needed a new air filter but also my battery was in poor condition. Frank called me w/pricing, I approved, and off went George to get battery. They are both very friendly, helpful, professional and polite. Honorable mention, Jonathan did me a solid when I was on my way out of town by changing my key fob battery, filling washer fluid and added oil to ensure truck was running good for my trip. These gentlemen are 3 good reasons why I use OOROO exclusively for ALL my automotive needs. They run like a well-oiled machine -- pun intended!
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Posted 2 years ago
Awe, thank you so very much Lisa! We're glad you love our team as much as we do. We appreciate you taking the time to share your experience; thank you.
Posted 1 year ago
Absolutely excellent on every level... Everything was done above and beyond my expectations... All of the personal were professional, courteous, and friendly... I now know first hand why Ooroo has a 4.95 rating...
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Posted 2 years ago
WOW, thank you SO much, Ron! Your kind comments mean everything to us. You made our day. :)
Posted 1 year ago
I worked with Frank and Rory at Ooroo Auto on Old Vail Rd. On the phone and in person these two gents treated me a friendly attitude. The the entry area and the shop was extremely clean! They even offer coffee, water, and small snacks for their customers. Originally I had called for an estimate over the phone to have 2 services done. I then checked the prices at Jim Click Hyundai, and found Ooroo was much less! I called Ooroo back and made my appointment with them. The service was ready the same day after lunch as promised. They even shuttled me home promptly when I brought the car in that morning! It was my 1st experience with Ooroo Auto, and was a very good one! I'll be returning in the future. I highly recommend giving Ooroo Auto a try when you in need of service or repair!
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Posted 2 years ago
Welcome to the OOROO family, Gary! We really appreciate you sharing your experience and we look forward to seeing you next time.
Posted 2 years ago
George did a great job. Had mobile oil & filter change. Done in less than an hour.
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Posted 2 years ago
Glad to hear, thank you Cliff!
Posted 2 years ago
You responded to my request for a home service call. My wife and I returned from a vacation trip about 10 hours earlier, before trying to start my car. My car's battery was dead. You jumbled schedules to get me a new battery installed promptly. I really appreciate your fast service. Please advise George that I wanted to give him a tip. But.... having just returned from my trip I had no cash on hand to give him. I let him depart without a tip that he deserved!
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Posted 2 years ago
Thank you, Roger! You're too kind. We're happy to help and we'll make sure George sees your comments.
Posted 2 years ago
OOROO is rated 4.9 based on 1,688 reviews