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Openreach Reviews

1.7 Rating 332 Reviews
18 %
of reviewers recommend Openreach
1.7
Based on 332 reviews
Customer Service
Communication Channels
Telephone, Email

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Openreach 1 star review on 25th May 2025
Victor
Openreach 1 star review on 25th May 2025
Victor
Openreach 1 star review on 25th May 2025
Victor
Openreach 1 star review on 13th March 2025
Lorna Hardman
Openreach 1 star review on 6th March 2025
G Pennington
Openreach 1 star review on 8th August 2024
Anonymous
Openreach 2 star review on 8th August 2024
Anonymous
2
Anonymous
Anonymous  // 01/01/2019
“Just useless but what can you do you have to deal with them and they know it. They should be heavily fined for the standard of service they provide or they should be forced to close down and let someone who wants to do the job do it.”
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Posted 5 years ago
“No one turned up . No internet. 2 months with BT and problems I have never had . Also first time I have had to call an engineer.”
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Posted 5 years ago
“5 weeks without a dial tone or broadband and nothing but lies and excuses from Openreach. This company should be investigated and shut down, no more telecoms monopoly!!”
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Posted 5 years ago
“You are going to be very frustrated and regretful with using OpenReach.”
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Posted 5 years ago
“A company what is a shambles they tell you more lies like the isp. They put a new wire up on my house which was a shambles .They a complete joke and suppose to make things better in my experience made things worse . suppose to be Fibre more like normal broadband 5 times faster yeah right !!! They also have capped my line speed which ive found out and the line is worse than what I had and you call these engineers more like clowns . .”
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Posted 8 years ago
“Almost impossible to get in touch, constant problems, careless engineers.”
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Posted 8 years ago
Openreach is rated 1.7 based on 332 reviews