“Commande suivie via l’application Shop. J’avais payé 100 $ sur le site alors qu’il était à 60 $ sur l’appli — j’étais un peu déçue. Mais heureusement, j’ai reçu un remboursement et un email d’explication, comme quoi les rabais ils ont juste commencé après avoir passer ma commande . Service client réactif, merci !”
“Love these beautiful seashell canvases and the frames complemented them wonderfully. This Mediterranean inspired artwork was the perfect backdrop to my alfresco table for two. Excellent packaging and shipping. 100% recommend!”
“Customer service was great when I received a damaged order but my lower rating is reflected on the quality of the print - I find the paper is too thin and the print was packaged and shipped in a way that was easily dented/folded/damaged. Also, shipping took too long for my taste.”
Hello Susan,
Thank you very much for your review, this is valuable feedback for us. We are sorry that your frame broke and that you're having issues with smaller kids artwork.
I notice you were sent our first version of the product and we fixed a couple of the issues you mention in our most recent version so I went ahead and sent you 2 replacement Kids Art Frame.
Feel free to reach out to our customer service team for any questions support@oppositewall.com
Opposite Wall Team
“I ordered the Opposite Wall, 20x20 solid oak picture frames in the natural finish, and the white matt with 8x10 opening. I absolutely LOVE them! The natural finish, for me, was a bit too light, but because these frames were solid oak, I was able to sand them lightly and add a darker wood stain to match the furniture in my room. Worked out beautifully and quickly. I highly recommend these picture frames.”
“The poster I ordered is a true representation of the online photo, if not more vibrant. Good quality paper and accurate sizing. It fit into a frame I already had. Note: I didn't realize that posters are printed upon receipt at the company, and it can take a week or more before the order is fulfilled.”
