“Nice frames at a good price, I’m not a fan on the acrylic pane used it scratches easy and is super reflective. Could be a sweet option if they offered a different glass option”
“La qualité est égal à votre compagnie. Parfaite! Je l’ai toutefois retourné en raison de la couleur qui ne me convenait pas. Toutefois elle était très belle.”
“I was surprised when I received the frames that they weren’t actually glass, rather a plastic. I was hesitant with how it would look. But they’re surprisingly clear and the wood frame is beautiful. For the price, it was a great buy. I get tons of compliments on them.”
“Something seems off with the frame, my picture doesn't sit flat even though it does in the other frame that's the same size. Customer support is really slow”
Hello,
Thank you for your feedback and for bringing this to our attention.
We place a high value on providing you with a service that meets your expectations, and we sincerely apologize for the inconvenience.
A customer service representative sent you an email to rectify the situation :)
Regards,
The Opposite Wall Team
Hello,
We are sincerely sorry about this situation and we would like to make this right by you!
A member of our team has already reached out via email to rectify this bad experience. We hope we can find a way to gain your trust back!
The Opposite Wall team
“Beautiful poster exactly as described, carefully packaged and delivered on time. We Love our new Poster!! It is always a pleasure dealing with Opposite Wall!”
