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Opposite Wall Reviews

4.7 Rating 2,424 Reviews
93 %
of reviewers recommend Opposite Wall
Read Opposite Wall Reviews

About Opposite Wall:

Made for everyday visionaries

Opposite Wall is a home decor and design studio based in Montreal, Canada. We believe everyone deserves a living space that reflects their personality and sparks inspiration on the daily. Whether you’re living in a studio downtown or a house in the country, the home is a canvas for expressing your unique view of the world. Our wide selection of prints is designed to help you display every side of who you are.

Driven by creativity

Each month, our in-house designers delve into a new artistic universe, creating original collections that speak to a vast array of styles. From trend-conscious posters to timeless prints, our ever-growing list of artworks represents the tireless work of a small group of dedicated artists.

An eye for sustainability

Nothing is more important than the planet we call home. From SFI-certified paper to FSC-certified oak for our frames and accessories, we’ve invited Mother Nature along on each step of our production process. Plus, we donate part of our proceeds to One Tree Planted, an environmental initiative that help preserve and protect the planet.
Our reviews are now posted on Reviews.io, all reviews on Trustpilot.com will not be managed.

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Email:

support@oppositewall.com

I have requested a return for my purchase. Part of the reason for the return request is that the frame is not performing as expected. After carefully removing the film from the acrylic and placing my art in the frame, I noticed a lot of particles between the acrylic and the art. I removed the art and dusted the acrylic; this scratched the acrylic. Using a feather duster, I tried to clean the frame and the acrylic but to no avail. Particles still remain, as the frame seems to be shedding small pieces of wood. I purchase three two-packs and would like to return the entire shipment. I will leave it to your discretion if you choose to refund all or a portion of my purchase.
Helpful Report
Posted 1 year ago
Hello, Thank you for your feedback and for bringing this to our attention. We place a high value on providing you with a service that meets your expectations, and we sincerely apologize for the inconvenience. A customer service representative has already contacted you to assist you with this problem. Thank you for your interest in our store, and have a pleasant day! Regards The Opposite Wall Team
Posted 1 year ago
Customer service is great, my frame arrived broken and they replaced it quickly. Just had to show pictures. Thank you
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Posted 1 year ago
Très bon service rapide
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Posted 1 year ago
Fast delivery
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Posted 1 year ago
Service impeccable !
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Posted 1 year ago
Très contente de mon achat Excellent .fait à merveille
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Posted 1 year ago
Excellent service client, soucieux de la qualité et de la satisfaction. Merci!
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Posted 1 year ago
Service de livraison très très rapide et de plus la marchandise arrive en bon état, intacte.
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Posted 1 year ago
Very happy with my new frame. Looks great in the space and easily hangs level.
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Posted 1 year ago
Fantastic product for a great price. I decided to try OW when they were running a sale for 20% off and I had a new print I needed a frame for to match the rest of my wall art. It took a little while in shipping but I am ok with that since my print was made to order as well. It's great to know I'm supporting a business/craft that takes pride in their products rather than wasteful mass-produced garbage from cheap retailers. The frame was perfect for my art and looks just as beautiful as a more expensive one I purchased elsewhere.
Opposite Wall 5 star review on 6th November 2023
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Posted 1 year ago
Rapide et fidèle aux demandes
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Posted 1 year ago
Les images sont belles, mais c'est quand même relativement dispendieux.
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Posted 1 year ago
Great product and service, exactly what I was looking for.
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Posted 1 year ago
Très satisfaite, j’ai acheté plusieurs affiches qui sont très belles, papier de bonne qualité et belle qualité d’image et de couleurs. J’ai aussi acheté un cadre qui est solide et la couleur est fidèle à ce qui était affiché en ligne. La livraison a été rapide.
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Posted 1 year ago
Belle affiche. Qualité globale moyenne
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Posted 1 year ago
Really disappointed with the return process and policy of opposite wall. Especially given the nature of the product, a frame often has to be taken out of the box to see if it and works in a space. To not accept a return with all of the original packaging minus the plastic that the frame was wrapped in makes no sense and would never make me return to try another product. Taking photos, along with measuring and weighing the package is an outdated method that is far too much work on the customer. Will not be returning to this company.
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Posted 1 year ago
I’ve bought over 10 wooden grams in different colours and sizes. I love these frames.
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Posted 1 year ago
Superbe qualité et livraison rapide. Très satisfaite de mes achats!
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Posted 1 year ago
The art looks beautiful on line unfortunately I haven't received my order yet and hope that this can be resolved soon. Looking forward to receiveing it. Mary.nesci@hotmail.com
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Posted 1 year ago
Hello, We are sincerely sorry about this situation and we would like to make this right by you! A member of our team has already reached out via email to rectify this bad experience. We hope we can find a way to gain your trust back! The Opposite Wall team
Posted 1 year ago
J'aime la qualité du papier et les images👌
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Posted 1 year ago
Opposite Wall is rated 4.7 based on 2,424 reviews