“Hi - I have been attempting to get a hold of someone since receiving my frame, but I have received no responses. I am unable to add a mat to the frame, so I need to return it. Please advise how I can make that happen.
Thnaks”
Hello,
Thank you for your feedback and for bringing this to our attention.
We place a high value on providing you with a service that meets your expectations, and we sincerely apologize for the inconvenience.
A customer service representative has already contacted you to assist you with this problem. Thank you for your interest in our store, and have a pleasant day!
Regards,
The Opposite Wall Team
“Transporteur PUROLATOR super. J’attends présentement une autre commande par UPS. J’espère être aussi satisfaite. Belle marchandise, bien emballée, qualité.”
“Frames are fine. Shame that every time i place an order i get added to your marketing emails automatically - just annoying and reduces the likelihood that i will use Opposite Wall again.”
“Via google, found a beautiful frame from Opposite Wall at a great deal. It arrived well-packed and in a timely matter and looks beautiful on our wall.”
“Les affiches sont magnifiques. J’adore mon décor. Excellent service clientèle. Je me suis trompée de grandeur d’affiche et on a accepté de me rembourser. J’ai donc pu en commander une autre de la bonne grandeur.”
