Orthofeet Reviews

Name: Orthofeet
Rating: 2.30

2.3 Rating 154 Reviews

28 %

of reviewers recommend Orthofeet

Company Reviews

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2.3

Based on 154 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Telephone, Email

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Orthofeet 1 star review on 13th June 2025

Stacey

Orthofeet 1 star review on 31st December 2024

Michael

Orthofeet 1 star review on 3rd December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just walked 1 mile in my new Orthofeet shoes. I don't understand why they would do such a good job on the tops and have paper thin soles, almost like a casual Ked's shoe. Typically, people with foot problems need a thicker soft cushion sole. Disappointing! Am sending them back.”

Helpful Report

Posted 1 year ago

“Orthofeet shoes are high quality, and keep my plantar fasciitis at bay. The supplied optional insert cushions (1/8" and 1/16") help with the fit, important for buying on line. I put hundreds of miles on their Edgewater model, and while the sole showed normal and expected wear, the top still looks quite fresh. I bought a second pair. I held off from a five-star rating because a no-tie (not the same as hands-free) shoe I purchased didn't picture accurately the long shoe lace extending beyond the lock tab to flop around and hit the floor. I don't want to tuck them somewhere each time I wear the shoes. My return of those shoes went exceptionally smoothly, with no additional cost to me. I recommend the company.”

Helpful Report

Posted 1 year ago

“I buy several pairs of ortho. Usually okay. This last pair. Workmanship terrible. 9 months not wearing daily the fabric has worn out at heels and plastic part sticking out at my heel. No fabric. Can't wear blisters. I order same size for years. I called ortho. Too bad. Sorry. You losing a good customer. Shocked how poor these were made at over 120 a pair Dropping your customers like this.”

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Posted 1 year ago

“I have ordered for years and this year ordered different pairs of shoes. They have completely changed. They are shorter in length and wide is not as wide as in the past. So disappointing. I will be returning all three paid.”

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Posted 1 year ago

“The quality is terrible. Canvas top of shoe is separating from the soles after what I would say would be occasional use. Expensive for poor par quality.”

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Posted 1 year ago

“Is it possible for scam victims to receive their money back? Yes, if you have been a victim of a fraud from an unregulated investing platform or any other scam, you may be able to reclaim what was stolen from you, but only if you report it to the appropriate authorities. You may reclaim what you've lost with the appropriate strategy and evidence. Those in charge of these unregulated platforms would most likely try to persuade you that what happened to your money was an unfortunate occurrence when, in reality, it was a sophisticated theft. If you or someone you know has been a victim of these situations, you should know that there are resources available to assist you. Simply do a search CONTACTZATTECHRECOVERY AT GMAIL COM . It is never too late if you have the right information, your sanity can be restored.”

Helpful Report

Posted 2 years ago

“Wrong size came substandard quality, they offered a 30% discount or a tracked return costing £25, total rip off company, do not deal with this company”

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Posted 2 years ago

“Not same.!!”

Helpful Report

Posted 2 years ago

“I purchased the men's slippers for $125. The metal grommets separated from the leather. Their customer contact number does not work. I purchased the ortho feet slippers thru Amazon. Only Amazon could contact the company. Poor products horrible customer service. Beware”

Helpful Report

Posted 2 years ago

“This review is regarding the EXTRAORDINARY!!! customer service at Orthofeet. On a Friday, I ordered sandals, then cancelled because I thought they would not arrive in time. The order was cancelled, and refund was made, but by TUESDAY, the sandals were delivered (to CA). The shipment process outpaced the cancellation, which was amazing -especially given that it was the weekend. The sandals were comfortable but not quite right for my fussy feet. So I am returning with the free shipping label being sent to me. I put them through so many hoops and they jumped through every one with flying colors. So sorry for the many twists I caused in my order but so amazed and appreciative by their stellar business practices. Thank you Orthofeet!”

Helpful Report

Posted 2 years ago

“Multiple emails sent for a refund as my item never arrived They are just ignoring all of my emails Absolutely awful company, disgusting. Royal mail stated they would compensate the company so I don't understand why ignore customers like this”

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Posted 2 years ago

“I love my orthofeet shoes. My husband had faceitas and they helped his pain.”

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Posted 2 years ago

“Purchased a pair of ortho 640. A year ago. Wore them 12 times, and then they sat in the closet. They fit great 4ww 9.5. The leather upper's turned to what I call alligator skin. I believe people pay for that look, I was not happy. Called customer service, no help, not even a discount for a new pair W/O leather uppers. Pictures below.”

Orthofeet 2 star review on 13th April 2024

Helpful Report

Posted 2 years ago

“These shoes are not hands-free. This is a scam!”

Orthofeet 1 star review on 8th April 2024

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Posted 2 years ago

“I have ordered on 23. March. 17 days later still no tracking number. Also no Replay from them. I think people should be very wary of them. Have read toooo many bad reviews about them. Never again.”

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Posted 2 years ago

“I purchased the Hunter boots and couldn't be more pleased. They sustain the waterproofing, are very comfortable, and have been durable. Since my satisfaction was high, I purchased a second pair to replace the first due to constant demanding by use. Previously would purchase Merril Mohab boots for years but found these boots by Orthofeet much better.”

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Posted 2 years ago

“Just got my orthofeet shoes. I ABSOLUTELY LOVE them. So far they have been amazingly comfortable and I have Plantar fasciitis.”

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Posted 2 years ago

“Product hasn’t arrived but its on the way on a timely manner”

Orthofeet 4 star review on 4th April 2024

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Posted 2 years ago

“OrthoFEET has been very good about returns and the shoes have been consistently comfortable and well-made. I would give a 5-star rating, but the are made in China. Their site says an American company. I called them and asked why my shoes say made in China. They are made in China and then shipped to Orthofeet. I want American-made products!”

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Posted 2 years ago

“For the past 10 years I have bought mostly Orthofeet Shoes. I wear a 6E so there is a limited selection on the market. By far, Orthofeet are the most comfortable, durable shoes I own. I use the green arch supports that come with the shoes for unmatched wearability. In my opinion they are an excellent value as well. I would love to see more of their styles available in x-x-wide (6E). I would surely buy them.”

Helpful Report

Posted 2 years ago

Orthofeet is rated 2.3 based on 154 reviews