Orthofeet Reviews

Name: Orthofeet
Rating: 2.36

2.4 Rating 105 Reviews

30 %

of reviewers recommend Orthofeet

Company Reviews

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Metrics

2.4

Based on 105 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	2 - 3 Hours
Returns & Refunds
Returns Process	Easy

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Orthofeet 2 star review on 13th April 2024

Anonymous

Orthofeet 1 star review on 8th April 2024

Anonymous

Orthofeet 4 star review on 4th April 2024

Hector

Orthofeet 3 star review on 26th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never received my order and Zach in Customer Service was a rude jerk”

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Posted 3 years ago

“I had my first pair of shoe and the sizes are inconsistent despite using the spacers, I had issues. Decided to do a second with half size Down, and it was not comfortable. My second pair on my first wear, the tip of the started to break up and crumble off. So embarrassing. It's not cheap and was quite disappointing now I have a shoe and cannot wear it I really have painful feet and was looking forward for relief.”

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Posted 3 years ago

“I don't do a lot of online shopping- especially for shoes as I have too many foot problems to mention- but I cannot say enough about this company and their products. I don't write reviews about what I do purchase online, but I had to reach out and thank them as shoe shopping for me is traumatic! Not inexpensive, but beautifully well made. I purchased a pair of Emma boots that fit me perfectly, and so very comfortable! They included inserts that ensured that perfect fit. Delivery was fast, perfectly packaged, and I am so grateful!! Thank you Orthofeet!!”

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Posted 3 years ago

“I HAVE OVER PRONATION, DIABETES, AND BACK PAIN. THE HUNTER LOW TOP BOOT WITH ORTHOPEDIC INSOLES HELP TO ALLEVIATE THESE PROBLEMS IN A VERY COMFORTABLE BOOT. I WILL BE A REPEAT BUYER.”

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Posted 3 years ago

“These are the first slippers which have delighted my very hard-to-please husband. These high-quality slippers actually fit well with the adjustable strap closure, stay on his feet properly, and are extremely comfortable to wear thanks to the lining and padded interior support. Look no further —these slippers are the best.”

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Posted 3 years ago

“I love my socks. The price was fair and free delivery was great. Fortunately the product is so good that I’ve not needed to return anything,”

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Posted 3 years ago

“Great shoes..Excellent comfort. Will buy again.”

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Posted 3 years ago

“These boot are wonderful. I can ware them all day and my feet don’t hurt. I would highly recommend them.”

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Posted 3 years ago

“I had been a fan of New Balance walking shoes for years until I discovered Orthofeet. I have just bought my second pair of stretch knit shoes. They are very comfortable from the first time I put them on. Also they are very light weight. Try these, you'll like them”

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Posted 3 years ago

“It is always a challenge for me to buy footwear because I have a series of foot problems from left arthritis to plantar fasciitis to atrophy in one foot due to childhood polio. I just bought the Charlotte slippers and they feel like heaven! I cannot believe slippers can be so comfortable from day one. They are very well made, light yet nice and firm, hold well the foot and extremely comfortable. Being stuck home because of Covid-19, it is fabulous to hang around in such comfortable slippers!”

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Posted 3 years ago

“First shoes I can literally wear all day. Very good quality.”

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Posted 3 years ago

“I am so happy with my purchase of sandals from OrthoFeet. They are so comfortable for my aching feet. Even though it's cold outside, I wear them with socks in the house. Who's going anywhere during these Covid days anyway! I was happy with the short time it took to fill my order. I will buy more shoes from OrthoFeet, as I know how they are for my feet.”

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Posted 3 years ago

“I ordered the wrong item; it was the men's version of the slipper I wanted. A return slip was already in the box, pre-paid; which made the return seamless. The correct item arrived promptly. I purchased mine during a sale, so the price was lower; however, these slippers are well worth the extra money. They will last years because they are so well made. I'm wearing them now, and my feet give them two big toes up!”

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Posted 3 years ago

“First time trying and my feet are feeling much better at the end of the day.”

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Posted 3 years ago

“Fair price, excellent quality, speedy delivery.”

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Posted 3 years ago

“I love these shoes so much that after I got mine, I ordered a pair for my husband and my sister. I would recommend these to anyone and plan to order again.”

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Posted 3 years ago

“I’m a diabetic. I have neuropathy,edema, and vascular disease. My feet swell and go numb. I always wore a size 12 shoe. I purchased a size 12 from ortho feet and it was snug. I called them and they sent me a label to return the shoes with no problem. I reordered a size 13 wide and they are the most comfortable shoes I own. I now own three pairs of orthofeet shoes and will order from them again. I’m 68yrs old and new shoes are no longer a problem. I just go on line to the orthofeet site and order what I want. If your ever not sure or have any questions you can call them on the phone. They are all very nice and very helpful. Sincerely John Spond”

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Posted 3 years ago

“I've been wearing my Orthofeet Biofit shoes for a couple of weeks indoors. I'm very happy with the way they feel. I wore them out for the first time to run errands and they continue to measure up to my expectations. I'll be ordering another pair very soon.”

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Posted 3 years ago

“Great shoe”

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Posted 3 years ago

“Don't trust to OrthoFeet company!!! They lie to customers about delivery time. The letter promised to deliver inside of the USA during 3 -10 days. However, it took 21 days to deliver (as they said, by FEDEX!!!!) my shoes from NJ to CA. Believe it or not, in addition to this frustration WRONG SHOES were delivered! Customer service is USELESS. Everybody understands what this is a difficult time now, especially for delivery. Why OrthoFeet cannot honestly apologize on their website to all potential customers, explaining that they are not CAPABLE to deliver in 3-10 days! To be honest with the customer - will have much better feedback, that your constant exaggeration of how OrthoFeet is great is their product and customer service. At the end of the day, OrthoFeet will lose many potential customers, and maybe this will be a lesson for the CEO - to reappoint new management and customer surface. Stop lying to customers -it will bring more success!!!! OrthoFeet online chat can't communicate with customers, a complete waste of customer's time.”

Helpful Report

Posted 3 years ago

Orthofeet is rated 2.4 based on 105 reviews