Otto's Tackle World Reviews

Name: Otto's Tackle World
Address: Otto's Tackle World, 74 - 76 Victoria Rd, Drummoyne, NSW
Rating: 4.80

4.8 Rating 5,025 Reviews

95 %

of reviewers recommend Otto's Tackle World

4.8

Based on 5,025 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

$Read Otto\'s Tackle World Reviews$

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Phone:

+61 (0) 29819 6522

Email:

info@ottostackleworld.com.au

Location:

Otto's Tackle World, 74 - 76 Victoria Rd
Drummoyne, NSW
2047

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Otto's Tackle World 1 star review on 11th June 2025

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Otto's Tackle World 1 star review on 19th May 2025

123

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recieved this item all good . Item i bought a month ago missing in freight, still yet not even a phone call and ignoring my case open . Customer service very good”

Helpful Report

Posted 3 years ago

“I bought a Samaki Toxic Rod last month. Used it once the bearings in the reel are ceased. Tried contacting Ottos sent emails etc and no reply. Pretty shit service will NOT be going back. 👍”

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Posted 3 years ago

“Description stated 3/5 days shipping Now 3 weeks, goods not arrived in time for fishing trip No response to emails”

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Posted 3 years ago

“To be honest I'm not very happy. I ordered two rods online. The payment went through for the two. They then subsequently phoned me to tell me they didn't have one of the rods. He asked if it was fine if they refunded the money for the rod that they didn't have. I said yes that would be fine. I'm now still waiting for the $89 refund almost two weeks later.”

Helpful Report

Posted 3 years ago

“I Orderd Power Pro Spectra 40lb White https://www.ottostackleworld.com.au/power-pro-white-300yd-braided-spectra-fishing-line and you sent me the normal power Pro. I get that the price was the same but I was really after the Spectra and you were one of the on-line stores who had it. I was very disapopinted when I saw my son holding the normal one 3 days after it came. Not Happy Jann LOL Many Thanks Regards Ismail Solomon”

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Posted 3 years ago

“rung prior to doing an online order to confirm stock availability,was told item was in stock . placed order,and added more items to make it worth while for postage.only to have an email,a week later telling me, said item was not available afterall and if id like another product colour in its place.Bit disappointed ,it took a week to discover order could not be filled.Cancelled complete order, not a great outcome for a first time buyer,will look elsewhere in future.”

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Posted 3 years ago

“Package did not come whilst I was at the postal destination so won’t see it. Very slow postage”

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Posted 3 years ago

“I wanted a shorter Mares speargun but no stock available. I can not use one during my holidays. The one I bought is too big to handle.”

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Posted 3 years ago

“I haven't receive my order yet”

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Posted 3 years ago

“Terrible Service! Still waiting for my order to be dispatched! It took 3 email contacts over 3 days to receive a response. Still waiting!”

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Posted 3 years ago

“Order placed for soft plastics listed as in stock. 2 days later told some out of stock. 1 week later told most of new order not available so reordered again, what was now listed as available. 1 week later order listed as sent. Why so long ? 8 days later STILL WAITING ! Total of 4 weeks no show. Other on line tackle suppliers - 1 week total wait over the same period. Parts from Germany - 6 days from ordering to delivery on my doorstep. COVID can’t be blamed for everything.”

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Posted 3 years ago

“Ive made many purchases from Otto's. And still yet to receive my items that i payed for 2 weeks ago”

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Posted 3 years ago

“Bought a shimano environet online advertised free shipping got a phone call the next day to say the shipping would be $40 but we could go halves shame on you Otto you just lost a customer. Found the same net on Freddys fishing online $10 cheaper and free shipping”

Helpful Report

Posted 3 years ago

“I still haven't received my reel. AusPost seems to have sent it to St Helens Tassie and I live in Glen Iris Vic. However, I expect a nice reel, spooled with nice line, when (if) it gets here. Rating above is for postal service not Ottos”

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Posted 3 years ago

“Can’t write a review on something you haven’t received”

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Posted 3 years ago

“It would be good If you would send it to me before you ask for a revuew”

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Posted 3 years ago

“As yet I still have not received the order.”

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Posted 3 years ago

“I still havent recieved it ya headaches”

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Posted 3 years ago

“Bought a $550 nomad design off shore rod. Item was poorly packaged for such a pricey fragile item, item arrived poking out of the triangle boxes.”

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Posted 3 years ago

“I have not received my order yet.”

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Posted 3 years ago

Otto's Tackle World is rated 4.8 based on 5,025 reviews