Otto's Tackle World Reviews

Name: Otto's Tackle World
Address: Otto's Tackle World, 74 - 76 Victoria Rd, Drummoyne, NSW
Rating: 4.79

4.8 Rating 5,031 Reviews

95 %

of reviewers recommend Otto's Tackle World

4.8

Based on 5,031 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

$Read Otto\'s Tackle World Reviews$

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Phone:

+61 (0) 29819 6522

Email:

info@ottostackleworld.com.au

Location:

Otto's Tackle World, 74 - 76 Victoria Rd
Drummoyne, NSW
2047

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Otto's Tackle World 5 star review on 11th September 2025

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Otto's Tackle World 1 star review on 11th June 2025

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Otto's Tackle World 1 star review on 19th May 2025

124

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very slow. I placed an order online Friday 12th August and did not receive notification that my order had been shipped until Friday 19th August. It is now the 29th August and I still have not received my order. For comparison, I placed a bigger order with a rival online store, being Anglers warehouse on the same day (half an hour later than Otto's tackle world). I received that order On Tuesday 16th August.”

Helpful Report

Posted 3 years ago

“Not a great shopping experience. Didn’t receive most of my order and one of the 3 rods delivered was damaged. Sent through a dispute through their website on the order and have sent a photo of the crushed rod butt though no contact has been made to resolve or advise why most of my order was missing.”

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Posted 3 years ago

“Delivered wrong size. Not helpful at all in resolving the problem. Would not return phonecalls.”

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Posted 3 years ago

“I ordered a fishing rod and the Butt configuration wasn’t the same as in the photo and the runners were twisted around the rod. I phoned and they arranged to have the rod pickup and returned to them. After this it went bad. I contacted them by phone and email asking for the refund for no replies. I had to use my PayPal protection to finally get a refund from Paypal. I think this is extremely poor on their part, I had to chase the refund and they did not reply in anyway. I was a repeat customer but never again. I have read the many good reviews but I would have to say be aware and be sure of what you think you are buying because in my instance, the follow up service from them is disgusting.”

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Posted 3 years ago

“Recieved this item all good . Item i bought a month ago missing in freight, still yet not even a phone call and ignoring my case open . Customer service very good”

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Posted 3 years ago

“I bought a Samaki Toxic Rod last month. Used it once the bearings in the reel are ceased. Tried contacting Ottos sent emails etc and no reply. Pretty shit service will NOT be going back. 👍”

Helpful Report

Posted 3 years ago

“Description stated 3/5 days shipping Now 3 weeks, goods not arrived in time for fishing trip No response to emails”

Helpful Report

Posted 4 years ago

“To be honest I'm not very happy. I ordered two rods online. The payment went through for the two. They then subsequently phoned me to tell me they didn't have one of the rods. He asked if it was fine if they refunded the money for the rod that they didn't have. I said yes that would be fine. I'm now still waiting for the $89 refund almost two weeks later.”

Helpful Report

Posted 4 years ago

“I Orderd Power Pro Spectra 40lb White https://www.ottostackleworld.com.au/power-pro-white-300yd-braided-spectra-fishing-line and you sent me the normal power Pro. I get that the price was the same but I was really after the Spectra and you were one of the on-line stores who had it. I was very disapopinted when I saw my son holding the normal one 3 days after it came. Not Happy Jann LOL Many Thanks Regards Ismail Solomon”

Helpful Report

Posted 4 years ago

“rung prior to doing an online order to confirm stock availability,was told item was in stock . placed order,and added more items to make it worth while for postage.only to have an email,a week later telling me, said item was not available afterall and if id like another product colour in its place.Bit disappointed ,it took a week to discover order could not be filled.Cancelled complete order, not a great outcome for a first time buyer,will look elsewhere in future.”

Helpful Report

Posted 4 years ago

“Package did not come whilst I was at the postal destination so won’t see it. Very slow postage”

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Posted 4 years ago

“I wanted a shorter Mares speargun but no stock available. I can not use one during my holidays. The one I bought is too big to handle.”

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Posted 4 years ago

“I haven't receive my order yet”

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Posted 4 years ago

“Terrible Service! Still waiting for my order to be dispatched! It took 3 email contacts over 3 days to receive a response. Still waiting!”

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Posted 4 years ago

“Order placed for soft plastics listed as in stock. 2 days later told some out of stock. 1 week later told most of new order not available so reordered again, what was now listed as available. 1 week later order listed as sent. Why so long ? 8 days later STILL WAITING ! Total of 4 weeks no show. Other on line tackle suppliers - 1 week total wait over the same period. Parts from Germany - 6 days from ordering to delivery on my doorstep. COVID can’t be blamed for everything.”

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Posted 4 years ago

“Ive made many purchases from Otto's. And still yet to receive my items that i payed for 2 weeks ago”

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Posted 4 years ago

“Bought a shimano environet online advertised free shipping got a phone call the next day to say the shipping would be $40 but we could go halves shame on you Otto you just lost a customer. Found the same net on Freddys fishing online $10 cheaper and free shipping”

Helpful Report

Posted 4 years ago

“I still haven't received my reel. AusPost seems to have sent it to St Helens Tassie and I live in Glen Iris Vic. However, I expect a nice reel, spooled with nice line, when (if) it gets here. Rating above is for postal service not Ottos”

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Posted 4 years ago

“Can’t write a review on something you haven’t received”

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Posted 4 years ago

“It would be good If you would send it to me before you ask for a revuew”

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Posted 4 years ago

Otto's Tackle World is rated 4.8 based on 5,031 reviews