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Otto's Tackle World Reviews

4.8 Rating 5,025 Reviews
95 %
of reviewers recommend Otto's Tackle World
4.8
Based on 5,025 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Otto\'s Tackle World Reviews
Visit Website

Phone:

+61 (0) 29819 6522

Email:

info@ottostackleworld.com.au

Location:

Otto's Tackle World, 74 - 76 Victoria Rd
Drummoyne, NSW
2047

Write Your review

I would love to write a review if I actually had what I purchased, but god knows where it is
Helpful Report
Posted 3 years ago
I have been waiting to receive my fishing rod since the 22nd of July 2021 and today is the 30th of July 2021 and I still haven't received the rod. Hopeless delivery couriers they use called shipping.
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Posted 3 years ago
Until today i havent got my stuff yet, i called 4 times and did not receive further assistance on when and what happen to the stuff i order.
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Posted 3 years ago
Haven't got it yet?
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Posted 4 years ago
Ordered a new rod, reel and a rod tube on the 11th of June, with special instructions to put the rod inside the tube (which is the only reason I bought the tube). After 2 weeks of no movement (no status change online) I sent 2 emails and received no reply at all. I called and managed to get hold of someone who apologised and said that they forgot to print the order slip and said the will express ship it immediately ( fair enough, accidents happen). Another 2 days pass without a status change, so I call them again to ask what is going on, to which they inform me that in the meantime they had sold the rod I had already paid for, and will have to wait for new stock to arrive before the order can be shipped and as a gesture of good will would throw a fly in as well. It finally arrived on the 1st of July within 2 days of leaving the shop. But that was without the bonus fly and with the rod BESIDE the rod tube in a half crushed cardboard box. When spending $1047 on an order I would hoped for a little more care in the order and at least to read and follow my delivery instructions.
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Posted 4 years ago
Hi there. Still havnt received these items :(
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Posted 4 years ago
Sent me the wrong item. Now they want me to buy new packaging. Go to a post office print off a label and send it back. The reason you buy stuff online is so you can save time and not need to go anywhere.
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Posted 4 years ago
Ordered a rod got the wrong one still haven’t had a reply for a week now
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Posted 4 years ago
Hi, I have not received my order yet!
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Posted 4 years ago
Still haven’t received my purchase !
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Posted 4 years ago
Ordered an item, was dispatched quickly, however upon arrival discovered it wasn’t the correct item I ordered. I have returned the item back to the store and now waiting for whenever the item I originally ordered to show up.
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Posted 4 years ago
Ordered and paid extra for express shipping. Order was not process till 2 days after ordered and didn't arrive till 5 days after ordered. Going to go back to motackle from now on
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Posted 4 years ago
Got my rod still waiting on reel after 10 days
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Posted 4 years ago
I felt a lack of care for the customers of Otto’s tackle world as I purchased some braid online for delivery and 5 days after my order confirmation I get told you guys had a stock error and my delivery would be delayed. I was shown no empathy in the emails informing me and no compensation for my inconvenience
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Posted 4 years ago
its now 29 December order placed on the fifth. Still no package arrived. Your couriers are impossible no contact from them at all. We ordered stuff from Queensland the week after and that was delivered last week. I guess we will be lucky if we ever see the fishing rods which were a birthday and Christmas presents.
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Posted 4 years ago
Sent me the wrong lures and didn’t bother trying to rectify my order . It will be my last order with ottos
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Posted 4 years ago
How can I write a review when I haven't received the goods yet ??????
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Posted 4 years ago
Purchased from their ebay store, sent me the wrong lures, no reply from email I sent.
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Posted 4 years ago
Got fucked around from start to finish and still got the wrong lure in all it cost me $120 so from now on BCF is the place for me
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Posted 4 years ago
I haven't even received it.
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Posted 4 years ago
Otto's Tackle World is rated 4.8 based on 5,025 reviews