Otto's Tackle World Reviews

4.8 Rating 4,824 Reviews
95 %
of reviewers recommend Otto's Tackle World
4.8
Based on 4,824 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Otto\'s Tackle World Reviews

About Otto's Tackle World:

Otto’s Tackle World is proud to have Sydney’s largest range of Fly and Game fishing gear as well as specialising in all things fishing such as Estuary, Rock, Beach, Kayak, and Offshore Sports Fishing.

Not only do we stock the largest names in fishing, Shimano, Daiwa, Penn, G.Loomis, Berkley, Rapala and much more, but we also carry more specialised product such as Carpenter, Crucis, Hardy, BVK, Samurai, Nomad Design and YGK. At Otto's Tackle World we are always searching out the latest and greatest innovative product from around the world

Visit Website

Phone:

+61 (0) 29819 6522

Email:

info@ottostackleworld.com.au

Location:

Otto's Tackle World, 74 - 76 Victoria Rd
Drummoyne, NSW
2047

Write Your review

Tell us how Otto's Tackle World made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
I felt a lack of care for the customers of Otto’s tackle world as I purchased some braid online for delivery and 5 days after my order confirmation I get told you guys had a stock error and my delivery would be delayed. I was shown no empathy in the emails informing me and no compensation for my inconvenience
Helpful Report
Posted 3 years ago
its now 29 December order placed on the fifth. Still no package arrived. Your couriers are impossible no contact from them at all. We ordered stuff from Queensland the week after and that was delivered last week. I guess we will be lucky if we ever see the fishing rods which were a birthday and Christmas presents.
Helpful Report
Posted 3 years ago
Sent me the wrong lures and didn’t bother trying to rectify my order . It will be my last order with ottos
Helpful Report
Posted 3 years ago
How can I write a review when I haven't received the goods yet ??????
Helpful Report
Posted 3 years ago
Purchased from their ebay store, sent me the wrong lures, no reply from email I sent.
Helpful Report
Posted 3 years ago
Got fucked around from start to finish and still got the wrong lure in all it cost me $120 so from now on BCF is the place for me
Helpful Report
Posted 3 years ago
I haven't even received it.
Helpful Report
Posted 3 years ago
Until now we haven’t received our reel.
Helpful Report
Posted 3 years ago
Have not received jig heads yet, been 10 days, probably bad post service
Helpful Report
Posted 3 years ago
Still hasn’t arrived was due on the 18th
Helpful Report
Posted 3 years ago
Very poor. I think I didn't received right Product.
Helpful Report
Posted 3 years ago
I ordered and paid for the order 14/08/20. Admittedly, Friday night. The payment wasn't processed until 18/08/20. The order wasn't prepared until 20/08/20. Now 28/08/20 and still hasn't arrived. I ordered from Dinga at the same time. That arrived 17/08/20. Will definitely order from Dinga again. Not sure about Otto's. Overall - disappointing.
Helpful Report
Posted 3 years ago
I made two seperate purchases, have not received any of them yet so cannot write a review.
Helpful Report
Posted 3 years ago
I am very disappointed as I still have not received my items yet its been over a week
Helpful Report
Posted 3 years ago
Items paid for in full never arrived after 3 weeks and no refund has yet been facilitated very unreliable supplier
Helpful Report
Posted 3 years ago
The customer service of technical staff very poor
Helpful Report
Posted 3 years ago
Till now have not receive my item, as it said to be deliver on 14 July. Very upset with the comfirmation
Helpful Report
Posted 3 years ago
My Plano rod holder was scheduled for delivery by 12 June 2020. A tracking notification told me that the product wasn't even posted by the store until two weeks later. It is 30 June and I still haven't received the product. So far, I can only say that it was easy for me to place the order and pay my money. Nothing else has happened yet.
Helpful Report
Posted 3 years ago
Bought a 500m 30lb mono line online. Paid for it on the 16th june and will receive by 22nd june. Received an email on the 19th june (friday) saying my item is rejected cause of incorrect address. No delivery attemp at all. I called ottos that afternoon and they reilised they put the wrong address and i was told its ok to pick up on the weekend. I went to ottos at 2pm today (sunday 21st june) and i was told to pay for the item again so they can refund the money once rejected item was received from aus post. Once they reilised aus post did not attemp the delivery they decided to give me the item. They went to get the item to me and they came back saying they didint have the item in stock. By that stage im a very upset customer. 1. They put wrong address on item. 2. They tell me to pick up the item on the weekend. 3. They wanted me to pay again for item that i havent seen. 4. I go to pick up the item and they dont have any in stock. 5. Not even an apology. They made me feel very uncomfortable as a customer. I will never ever shop from ottos tackle drummoyne. P.s - i got the line picked up from the shop by a a friend of mine that shopped today at ottos drummoyne. (24th)
Helpful Report
Posted 3 years ago
QUELLE MAUVAISE SURPRISE A LA LIVRAISON 133 € de taxes a payer......un SCANDALE LE MOULINET LE PLUS CHER AU MONDE 593 euros......j’attends une réponse merci les tarifs commerciaux s.entendent toujours TTC ... LE CERTATE 3000 ARK de chez Daiwa vaut 450 euros dans le monde entier 😡😡😡😡😡😡😡😡😡🥶
Helpful Report
Posted 3 years ago
Otto's Tackle World is rated 4.8 based on 4,824 reviews