Otto's Tackle World Reviews

Name: Otto's Tackle World
Address: Otto's Tackle World, 74 - 76 Victoria Rd, Drummoyne, NSW
Rating: 4.79

4.8 Rating 5,031 Reviews

95 %

of reviewers recommend Otto's Tackle World

4.8

Based on 5,031 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

$Read Otto\'s Tackle World Reviews$

Visit Website

Phone:

+61 (0) 29819 6522

Email:

info@ottostackleworld.com.au

Location:

Otto's Tackle World, 74 - 76 Victoria Rd
Drummoyne, NSW
2047

Write Your review

Tell us how Otto's Tackle World made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Otto's Tackle World 5 star review on 11th September 2025

Ssisns

Otto's Tackle World 1 star review on 11th June 2025

Francisolivia771 At Gmail.com Help Me Recover My Lost Cryptocurrency From A Scam

Otto's Tackle World 1 star review on 19th May 2025

124

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a reel 15 days ago you happily took my money, promised me 2 - 5 days delivery and 15 days later it still isn’t here and no idea when it will arrive! That’s despite me regularly contacting u about it. Put the crappy reviews up on your website as well as the one that say it arrived 15 minutes after I ordered it.”

Helpful Report

Posted 2 years ago

“Forgot to post my order. Paid for express Came 13 days later Expect some extra fishing floats!”

Helpful Report

Posted 2 years ago

“Purchased a reel and rod from these guys. Only received the reel (no rod). I was initially impressed with the online chat facility on their site BUT soon found out it's just an automated response system. Tried to contact them - no luck. I've requested to return the reel - not much I can do with it without the rod. Wouldn't buy from them again. Order #N175202”

Helpful Report

Posted 2 years ago

“i bought a daiwa saltist reel had no book and spare washers i rang ottos they told me daiwa havent got any spare books and the spare washers dont come with daiwa reels anymore . i rang daiwa australia and the spare washers do still come with the reels and daiwa are posting me book and spare washers for free. ottos tackle world lied to me i will never buy anything again from them”

Helpful Report

Posted 2 years ago

“Normally good service but they dropped the ball on this one big time. Ordered 6 Sept, recieved over 6 weeks later. I called them 4 times and each time they promised to call back with information about my order but never did.”

Helpful Report

Posted 2 years ago

“Went to exchange my Tcurve Premium after spotting an obvious defect with one of the rod guides, exposing the base of the guide to the elements through a burst bubble in the guide wrapping, only to be told by one of the elderly shop attendant that this was not a manufacturing defect and that most custom rods encounter those issues on a regular basis. The rest of the staff were as surprised as I was by the stupidity of this statement which I was told to ignore before they proceeded to replace the rod with another model. Needless to say that I will think twice before purchasing another high end item from a shop which tolerates this type of behaviour from one of its representatives. The man’s behaviour was agressive and left with me a negative impression having purchased an expensive rod without the level of customer service expected from this establishment.”

Helpful Report

Posted 2 years ago

“This has been the worst on line tackle purchasing experience I have ever had. I will never use Ottos again. Still waiting on my braid. Happy to go in to more detail, if you are interested. Gary Hunter”

Helpful Report

Posted 2 years ago

“Have not received item.”

Helpful Report

Posted 2 years ago

“Poor service with the online ordering process. Fake promise with express delivery!!!”

Helpful Report

Posted 3 years ago

“Delivery says my parcel is still in Sidney?”

Helpful Report

Posted 3 years ago

“Save your money and don't pay for express delivery. 1-3 days turned into 8 days for me. Very disappointed with service.”

Helpful Report

Posted 3 years ago

“The description does not match”

Helpful Report

Posted 3 years ago

“Purchased a Infeet rod which I hadn’t received for 2 weeks, once made contact my response was sorry forgot to post it. Sorry but very poor customer service.”

Helpful Report

Posted 3 years ago

“Still waiting for my delivery”

Helpful Report

Posted 3 years ago

“32 days since I ordered and payed for the lures , still haven't got them , fcking useless , shop elsewhere”

Helpful Report

Posted 3 years ago

“Still waiting for my delivery, 9 Days, rang and was Tom if I haven’t received my order by the 6 th December give them a call !”

Helpful Report

Posted 3 years ago

“Still waiting on a reply back from My recent order of Penn Authority 4500 that is missing a body screw. Email sent & still no reply. Very disappointing...”

Helpful Report

Posted 3 years ago

“Delivery very slow. Ordered on 6th Oct. Received 24th Oct. Incorrect item received. Still waiting to be sorted out.”

Helpful Report

Posted 3 years ago

“I’m a disappointed by the service Otto’s provided. I ordered a rod and reel online over 3 weeks ago. After a couple of weeks they didn’t arrive to I followed up and apparently someone had forgotten to send out the order. Last week the rod arrived but no reel. No one seems to know what is going and I am leaving on a fishing trip tomorrow. I will now have to buy another reel.”

Helpful Report

Posted 3 years ago

“I am an international buyer. I asked for a specific shipping method that was available and they did not ship the parcel with the method I asked. They never communicate with me before to ask me or to discuss. I also send a msg afterwards to ask them and they never answered.”

Helpful Report

Posted 3 years ago

Otto's Tackle World is rated 4.8 based on 5,031 reviews