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Outback Equipment Reviews

4.3 Rating 7,452 Reviews
81 %
of reviewers recommend Outback Equipment
Read Outback Equipment Reviews

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.



Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1 Murdoch Cct,
Acacia Ridge
Queensland
4110

Write Your review

Shipping time for my sale took ages. Ony to dispatch from your warehouse in Brisbane took ages and parcel arrived 3 weeks later than what was promised. Eventally when arrived it was delivered to wrong address and my parcel could have been lost/stolen.
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Posted 3 years ago
I ordered mirrors in February, didn’t receive them until May, and only then after numerous phone calls to them chasing them up and accepting a lesser product than I previously ordered. Not great.
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Posted 3 years ago
Anticipated a 5 day delivery that stretched to 5 weeks and two shipments. Phone support person was unhelpful and bordering on rudeness and couldn't provide tracking. Check the companies facebook to see similar comments.
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Posted 3 years ago
Most aspects of the purchase were trouble free. The painful part was a freight charge booked in as an oversize parcel. Reminds me of Comet back in the 80’s where freight was charged based on weight, if it was heavy, dimensions, if it was lighter than heavy and larger than an envelope. I’m sure there was a third consideration that was even more expensive, but can’t remember. This negative may or may not be within Outback’s control, but ordering a single curved rafter invoke a freight charge that is more than the rafter.
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Posted 3 years ago
I think that you are probably 1 of the worst and incompetent mobs I've dealt with. Extremely dissatisfied.
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Posted 3 years ago
Really good service and great products at a good price
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Posted 3 years ago
Service quick and effective - Both items ordered received in good time even with delays. Issue was that both items not what was expected due to website ambiguity. Picture did not match item for one and sizing was unclear for the other.
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Posted 3 years ago
Order was delivered very quickly and packed well Meet all my requirements Well done guys
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Posted 3 years ago
QUICK DELIVERY, SLOW RETURN ON FAULTY GOODS, DUE TO MANUFACTURE ALL IN ALL, 3 WEEKS BUT GOOD TO THEIR WORD
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Posted 3 years ago
I never received the delivery. I contacted aus post and they have no more delivery updates.
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Posted 3 years ago
I have bought several items from Outback Equipment. The items have all been high quality as has the customer service. Shipping is done quickly with no hassles.
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Posted 3 years ago
good product, excellent price but delayed postage not outback’s fault
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Posted 3 years ago
Outback Equipment is a great online store. Unfortunately, Aramex as a courier service is extremely slow and could effect any consideration for further orders from Outback Equipment
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Posted 3 years ago
Correspondence very inadequate, took a month to get back to me after placing an order to be told they didn't have the item. I would have been ok if they just replied to emails. I'm not impressed 😕
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Posted 3 years ago
Good quality item and fast delivery
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Posted 3 years ago
Not very happy with the timeliness of their service. Ordered a replacement Breaksafe battery for my van on Tue 27 Apr. Paid additional money for express delivery as I needed it by 5 May. On Tue 3 Apr I tang to see where it was, as I couldn't even track it yet! Had not left the warehouse. Supposedly then got personally dispatched on Tue 3 Apr .... but still did not arrive until Fri 6 Apr .... too late! 5 full working days should be ample time to deliver an item internally in Brisbane! Especially after paying extra for express post!
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Posted 3 years ago
Well, what can you write about a business that is already providing an excellent customer experience? Outback Equipment should be proud of its business model and don't need to change anything. Never become complacent and you will continue to grow successfully!
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Posted 3 years ago
Great product, easy to assemble, looks good. We'll be on the road next week so it will get tested
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Posted 3 years ago
Excellent products and great service
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Posted 3 years ago
We bought the Dometic MyFridge MF V5M and it is not what we expected. It doesn't cool sufficiently and food spoils quickly. Not impressed!
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Posted 3 years ago
Outback Equipment is rated 4.3 based on 7,452 reviews