Outback Equipment Reviews

Name: Outback Equipment
Address: 1 Murdoch Cct, Acacia Ridge, Queensland
Rating: 4.24

4.2 Rating 7,738 Reviews

80 %

of reviewers recommend Outback Equipment

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.

Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1 Murdoch Cct,
Acacia Ridge
Queensland
4110

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Outback Equipment 5 star review on 15th March 2026

523

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service at the front door. Product knowledge and the guys in the shed all smiling.”

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Posted 2 years ago

“Definitely will not be purchasing off these guys again. Why ? I made an error while purchasing an item, once paid I realised instantly and called the help line only to be told bad luck. Not help what so ever. 😕”

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Posted 2 years ago

Hi Joe, We’re sorry your experience didn’t match your expectations. It was an uncommon instance, thank you for bringing this to our attention.

Posted 2 years ago

“Really great stuff and not too long on delivery time”

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Posted 2 years ago

“Great service. Item was sent the same day as ordered.”

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Posted 2 years ago

Hi Greg, Thank you for the 5-stars! Hope to see you again soon!

Posted 2 years ago

“Product was as advertised arrived with no damage I was happy”

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Posted 2 years ago

Hi Peter, Thank you for the 5-stars! Hope to see you again soon!

Posted 2 years ago

“The service was really good.”

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Posted 2 years ago

“Excellent company to deal with everything always on or before delivery date Great helpful staff Highly recomend”

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Posted 2 years ago

Hi Ray, Thank you for the 5-stars! Hope to see you again soon!

Posted 2 years ago

“I dropped into the store to check if some brackets would fit my car. They let me take them into the carpark to verify. I also saw some other items that I wanted to add to my online order and they added them quickly, and then picked them from the warehouse quickly. The counter staff were friendly and helpful, as was the lady who took my order out to the car.”

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Posted 2 years ago

Hi Drew, You’re the best, thank you again for sharing such a positive experience. It means the world to us.

Posted 2 years ago

“Very happy with Outback Equipment, easy to order any products and dispatching dates as well as exceptional delivery times are made as soon as possible. Would be very happy to place other orders for any caravan or outback equipment that I require.”

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Posted 2 years ago

Hi Andrew, You’re the best, thank you again for sharing such a positive experience. It means the world to us.

Posted 2 years ago

“I was sent the product I ordered but it was the wrong size but in saying that I also ordered the wrong size so I am stuck with a product that I can't use and still haven't got what I want”

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Posted 2 years ago

Hi Danny, Please reach out to the customer service team as we can arrange a return for exchange to the correct cover for you as long as the return meets all of the conditions.

Posted 2 years ago

“Decent equipment. Shocking process times. Reluctant to buy again until service picks up. Seems common complaint from many customers.”

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Posted 2 years ago

Hi Rob, Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

Posted 2 years ago

“A successful business that has outgrown itself and needs triple or more size the showroom and staff. Long wait times for being served or receiving goods. Probably fine if you're in no hurry but this is not the only store to get gear from. Once I was eventually served it was good but I won't be returning until they balance their offerings with people and space, maybe that's coming one day.”

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Posted 2 years ago

Hi Robert, Thank you for taking the time to write about your experience and thank you for shopping with Outback Equipment! We’ll strive to do better.

Posted 2 years ago

“Bought a DO 35 Cruisemaster tow hitch, price and delivery to SA was good.”

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Posted 2 years ago

“Awesome service thank you”

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Posted 2 years ago

“Brought the 4 tyre inflator de flator It's got some leaks in the fittings I can live with it but it's disappointing and the air line ball valve was screwed in of centre All in all great kit just needs them 2 things addressed and it would be very satisfying Small things that separates poor workmanship to excellent reviews! I do recommend the product as it is definitely better than the old way”

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Posted 2 years ago

“Sorry, but a very poor experience, on two fronts. Firstly, a staff member took my order over the phone, knowing that you didn't have the item in stock, and then I got an email a day or so later to say that the supplier was out of stock and the product was going to be a month away. Of course, I cancelled the order and got it from elsewhere within days. The second issue I have is using Aramex as your delivery company. It doesn't matter who I order from, but when Aramex is involved, it's always going to be late, without fail! I did have another item on order with you and the tracking system told me that it was at Aramex's Brisbane depot (I'm in Brisbane). It sat there for days until I jumped up and down to get it delivered.I know you can't control this, but it reflects badly on you and I have to think twice about whether I order something from you for this reason.”

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Posted 2 years ago

Hi, Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.

Posted 2 years ago

“Drowning in ads/promos etc. Asked you to moderate and all you have done is to send more. So now you are unsubscribed altogether.”

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Posted 2 years ago

“Items seem OK. Haven't used them enough to make a judgement. At least they are stackable and are induction ready. Price was reasonable.”

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Posted 2 years ago

“The pump I purchased is not the same as the one on the website, nor does it have the right connection for my boat. I want to return in. Regards Craig Dartnell 0418612203”

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Posted 2 years ago

Hi Craig, Please reach out to our friendly customer service team with photos of the item you received and we will assist you with this issue.

Posted 2 years ago

“Terrible service. Take your money (including extra for express post) and then don’t ship product for two weeks.”

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Posted 2 years ago

Hi Jordy, Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.

Posted 2 years ago

Outback Equipment is rated 4.2 based on 7,738 reviews