Outback Equipment Reviews

Name: Outback Equipment
Address: 1 Murdoch Cct, Acacia Ridge, Queensland
Rating: 4.27

4.3 Rating 7,391 Reviews

81 %

of reviewers recommend Outback Equipment

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.

Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1 Murdoch Cct,
Acacia Ridge
Queensland
4110

Write Your review

Tell us how Outback Equipment made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Outback Equipment 5 star review on 15th March 2026

523

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product fast postage”

Helpful Report

Posted 3 years ago

“The products were good but after-sales service was ordinary. Had to return something and all I got was an email quoting the return policy and a surprise VIP account. No advice from the company that return was accepted and had to log into this mysterious VIP account to find that is where a store credit appeared. Ordered some products to consume the store credit and they advised they were ready for delivery the same day, via Auspost. 7 days later they had not moved, so chased them and surprise, the invoice was raised and the goods started to move. Finally arrived 14 days from order.”

Helpful Report

Posted 3 years ago

“Amazing arrived here in wa, wonderful service”

Helpful Report

Posted 3 years ago

“Wouldn’t refund despite “universal” mirrors not fitting the car and being a safety issue. Forced into store credit.”

Helpful Report

Posted 3 years ago

“We purchased two Sirocco fans for our new caravan on line and we received them within a couple of days. This is the second time we have purchased goods from Outback Equipment and the service has been great.”

Helpful Report

Posted 3 years ago

“Very responsive and has completely improved the driving experience.”

Helpful Report

Posted 3 years ago

“The product was as described and when I enquired as to the expected delivery time the communication was immediate and delivery times were updated.”

Helpful Report

Posted 3 years ago

“I purchased a replacement caravan toilet cassette, which came promptly and in excellent condition. It proved to be exactly what I needed.”

Helpful Report

Posted 3 years ago

“Product arrived promptly and is good quality. Very pleased, thank you.”

Helpful Report

Posted 3 years ago

“Why 5/5? Just a fantastic company to work with. Purchased the item from New Zealand and it was here in just over a week. Hayden you have been a legend and you now have a loyal customer for life. Thank you”

Helpful Report

Posted 3 years ago

“Can't fault anything online and perfect”

Helpful Report

Posted 3 years ago

“Have not got the product it is out of stock”

Helpful Report

Posted 3 years ago

“Ordered an in stock item on the 6/12. Sent an equity email on 12/12 asking when it was likely to have its status changed from PICK to TRANSPORTED - no reply from email. Rang on 14/12 and spoke to someone who told me it would be packed and sent that day. Rang Monday 19/12 as status still had not changed from PICK. Was told item had been in stock the whole time and not sure why it hadn’t been picked and posted for 12 days. Requested refund as item was definitely not going to arrive by Friday 23rd for a Christmas present.”

Helpful Report

Posted 3 years ago

“Order took over a week to be processed and then another week to ship even with express shipping.”

Helpful Report

Posted 3 years ago

“Perfect product, service and fast delivery.”

Helpful Report

Posted 3 years ago

“Still waiting for one of the items from my Order paid in full back in September, despite numerous follow ups and now a request for a refund on the missing item but i still have no idea on when i might receive the outstanding item. Competetive pricing was the reason i ordered, but in the future i will be looking for other more reliable suppliers.”

Helpful Report

Posted 3 years ago

“Found that the ordering online was easy to navigate and the product was great.”

Helpful Report

Posted 3 years ago

“Still do not have the goods, so how can I rate you? Do you have some tracking available? I have no idea when it is going to arrive or by which courier or aus post????”

Helpful Report

Posted 3 years ago

“There ok ...”

Helpful Report

Posted 3 years ago

“The company is great to deal with and the staff helpful. The couriers they use however are absolutely hopeless. After 10 days our order was still not delivered and repeated phone calls to the courier company were either not answered or were answered by people who did not speak English and clearly could not be understood. Our order only had to be delivered 77klms. We then had to travel to the store and collect our order which cost us money when the delivery was included in the price we initially paid. The setback cost us additional time and put back the fitting by a professional booked to do the job The courier company downgrades this business to a very poor.”

Helpful Report

Posted 3 years ago

Outback Equipment is rated 4.3 based on 7,391 reviews