Hi Wilnien,
I'm sorry to hear about your disappointment. I've checked your order and can see you received a substantial product discount through a marketing promotion offered by our resellers that is specifically for online orders and the fact that there would be P&H costs to claim the promotion were very clear in the terms and conditions on the discount card you would have received. You are more than welcome to make general purchases in store to avoid shipping costs.
I hope this clears things up and you are enjoying your products, please let us know if you have any questions we can help with.
“I bought 2 pain pods M recently at Pan Pacs for my active kids for Christmas with one having an injury I sent it to her early . She said it has helped big time with her injury”
“I first used it at the Physio session. It did a wonderful job by reducing my shoulder pain.
look in the net and did not waste anytime to purchase one.”
“I have used Pain Pod 3 for myself and my kids as needed and it has been amazing. I have had great relief from using different pads and different settings. I am planning on buying other products over time to add to the product I already have.
I suffer from chronic pain syndrome as well as several other conditions for which I have found relief and I am also finding different settings can help different flare ups.”
Hi Kim, thank you for taking the time to write a review. Unfortunately because you selected the "No Tracking " option for your shipping we have no way of being able to find out where your order is. Generally with AUSPOST the "No Tracking" option will take roughly between 8-15 working days to arrive and today is the 6th working day since we have sent out your order. I would anticipate that it should arrive between mid this week to late next week.
I do hope your order does arrive sooner than later.
Hi Joseph, unfortunately, we are unable to determine when your order will arrive as you had selected the "No Tracking" option for your shipping. I do hope that it does arrive sooner rather than later.