Hi John,
Thank you for your review and we're pleased to hear your PainPod is helping you manage your Knee Pain. In regards to pads there are a number of different factors that will effect how long their stickiness will last, including storage, climate and skin type. The dryer weather can cause the gel to dry out faster so we recommend adding a couple of drops of water prior to storage after use.
If you find they aren't sticking as well after a short period of time, we recommend trying the Conductor Gel - it will help them last a bit longer and also rehydrate the pads at the same time.
Hi Robyn, thank you for your feedback.
Testing on this product has shown that 36-43 degrees Celsius is the optimal temperature for prolonged periods so that the skin does not burn, or become numb, which may lead to overstimulation from the TENS or EMS.
We're glad to hear you are enjoying the combination though!
“I suffer from chronic pain from a car accident 20 years ago. Even though I have had surgery, tried lots of medications, sometimes my best friend for managing my life on a daily basis has been my Pain Pod. I have a couple of different versions that I rotate around to mix up the therapies - just like freshening up your medication regime, but a lot less toxic and easier to self medicate. Probably not a great analogy, but Pain Pod works for me - I recommended it often.”
“I recently bought the gloves as I have arthritis at base of both thumbs. I do a lot of knitting and crocheting and this means a lot of pain from the arthritis. I now put my pain pod gloves on and get daily relief from the arthritis. I was sceptical they would help but are providing very good relief from the arthritis”
“All I can say about Pain Pod is WOW! WOW! WOW! My life has changed!
For the last 16 months I have had dreadful hip pain esp at night and had great difficulty sleeping. I have had the Pain Pod for just over a week and have slept soundly every night since. When I do wake, usually to pee, the pain is there so I turn the Pain Pod back on and I'm asleep within minutes.”
“The adhesion of the pads are very poor when comparing these to other pads I have received in the past. These will only last 2 or 3 treatments.
Very disappointed .
Kind Regards,
Lorraine .”
“Use in Australia in early 2000 when training in boxing and gym, helped then
15years or so years, later with very bad back pain, living on pain kills for past 3weeks,
Now just 2days after using pain pod 3.
once ordered and sent to NZL I’m drug free once again. Thank you pain pod”
“I actually was sceptical but it works my chronic arthritis in my sacroiliac area and thighs has dropped 60% in two days iam going to get the next device tens and EMS device thanx pain pod actually not t a scam”
“I have had my Hi Dow Tens XP TENS machine for some 10+ yrs now. Just love it and use it often. Looking forward to trying the large back pad just purchased.
It give such great pain relief.”
Hi Eric,
I'm sorry this is taking so long and wish it was something we had control over. Looking at your tracking I would say that the recent outbreak may have some baring over the speed in which the parcel is travelling, however we wouldn't expect it to take as long as it states, so one of our team is currently on on hold with Australia Post to find out more.
Although Australia Post do not guarantee Express Post anymore, we will refund postage costs if the parcel doesn't arrive within the expected time frame if you would prefer to select this option on your next order.
I'm also sorry that you felt you needed to give us a negative review instead of contacting us directly. Our team member who is following up with Australia Post will be in touch as they have more information.
I do hope you enjoy the product once it arrives.
Hi Angela, I am glad we got to resolve the problem over the phone.
We all have different skin types so it is always best to wipe the skin down first and during the drier months to put a drop or 2 of water onto the pads before putting the plastic cover back on.
