“I had a problem with an older version Pai nPod so I called to ask about a new battery for it. The lady I spoke to was very helpful, polite & friendly. I posted my PainPod in for them to check it. I was called to say they received it, then a call to tell me the problem, which was easily fixed. It was posted promptly back to me. Each person I spoke to was lovely & helpful! I wish more companies were as easy to deal with as PainPod! By the way, I highly recommend the product!”
Hi Ronda,
Oh, I'm sorry to hear. Are you able to please send a photo to info@painpodau.com as we would expect them to fit a size 9 (I am size 8.5 and they hang off the end of my foot and my husband also wears them).
Look forward to hearing from you.
“Wow what an amazing little machine, this has helped me so much with my back pain, tennis elbow and just general day to day aches and pains, love it, love it
My wife also uses it and loves it too
Thank you Pain Pod”
“I originally discovered Pain Pod about four ago from reviewing it for my travel website. I was so impressed by the science, and the results from happy users, that when I encountered a problem myself, a threatened recurrence of tennis elbow a few years ago, I bought a Pain Pod 3, used it and it fended off a full blown attack. I have since used it in earnest again twice, on my knees, initially to help heal a MCL strain in the left knee last year, and more recently a LCL strain in the right one. I find the treatments not only relaxing but effective and I wouldn't be without it now.”
“I had a problem with my order in that I have an older model so the pads I ordered do not fit. The response to the problem was excellent and the staff member involved should be praised for his response.”
Hi Linda, thank you for taking the time to write a positive review. We do try really hard with customer service so we really do appreciate comments like yours.
