“I love this product I bought it about a week ago and have enjoyed using this product. Unfortunately the screen has stopped working and had warranty so I just needed to find out how to be able to get it fixed or replaced as I haven’t used it much but would highly recommend this product.”
“5 / 5 . Great products. Service centre was very quick to respond and repair my Pod which had been dropped from a height. Repair was promptly completed but as usual let down by AustPost with slow return delivery.”
“I have had my Painpod for more than 10 years and with a replacement battery now it is still going strong. I use it at working while sitting at my computer.”
“I have arthritis in my hands and especially issues with right thumb. Using the gloves the tingle has varied tremendously, each time I have used it, from good stimulation on right but next to no sensation on the left hand when on same setting. I tried the small pads on my thumb yesterday which seemed to work well.”
Hi, thank you for your review. It may take some time for your body to adjust to the sensation. I would also recommend using some moisturizer on your hands before using the gloves.
“I purchased the shoulder wrap. I've only used a 3 times, recently arrived. But there are no instructions with it - like cleaning it. Can it be pit in a washing machine etc?
Also I'm using for my left shoulder and find it very difficult to fit. Need someone to assist.”
Hi Jourdan,
We're sorry to hear you are not enjoying your experience with the Shoulder Wrap. You are correct, the Instructions for use which are on the back of the packaging do not mention if you can pop it in a washing machine. We would recommend wiping the pad area down after each use. The whole piece could either be hand washed or put in a machine but only on the gently/delicate cycle. Due to the velcro and potential colour running we would not recommend washing it with other clothing.
The link to the video below is a How To Use video for the Shoulder Wrap which may assist you with putting the wrap on when you are by yourself. We are adding a How To page on the website for this product which should be ready later today.
https://youtu.be/3cHILFOUkmc
I hope this is helpful but please let us know if you'd like someone to give you a call or feel free to call our office on 1300 911 442.
“Jarred an old knee injury back into action & thought it would be trip back to surgery. The Pain Pod took care of it & in 2 days....pain & swelling gone!!”
