Hi Phil, thanks for your feedback! We also have accessories which you may want to take a look at. These are more of an outlay upfront, however, they pay out in the long run as it eliminates the need for constant replacement.
“Very powerful massage for such a little unit. The battery lasts a long time between uses, the belt I bought with device is fantastic for lower back use.”
“I have struggled with back pain for many years. A friend of mine recommended the pain pod so I purchased hoping that I would some relief. I am extremely pleased with the results pain that usually lasted for several days is usually relieved in several hours
I highly recommend this product
Tim .G”
“I have recently purchased the pain pod heat. While I love the heat function, there are a couple of limitations. The device is too big to put in your pocket and because it is very touch sensitive it is easy to change the settings by mistake. The size of the pad limits where you can use the device. I was hoping to be able to use it on my neck and shoulders and did email pain pod to check if it was suitable for those areas, but it does not sit well there. I still love using it and the heat really makes a difference compared to my other pain pod device.”
Thank you for your feedback! We are sorry to hear that the PainPod Heat is not the most suitable size for your pocket and use on the neck/shoulders. We will be introducing new accessories in the near future for the Heat device that may work better for these areas. In regards to the screen, you can lock it by swiftly pressing the on/off button whilst it is on and that should resolve the touch sensitivity. We are pleased to know that it is helping and if you require any further assistance at all, please feel free to contact us info@painpodau.com
Hello Rob, thank you for your feedback. You selected the light shipping option which was confirmed by one of our customer care administrators prior to your order being dispatched. At the time you were made aware of the risk of selecting the cheaper shipping option. Light shipping is not tracked so unfortunately we can't pinpoint where it is.
“The Pain Pod has been so helpful with managing back and neck pain. Not only does it help keep me moving and provide pain relief it has also reduced the amount of pain medication I would normally take.
The customer service is to be commended. I had an issue with the Pain Pod on delivery and Isla from the Pain Pod team was very helpful and resolved the problem quickly and with ease.”
