Hi Jeanette, thank you so much for your kind words about our customer service. It is something that we do try very hard to make sure we get right, we don't always get it right but it something this is always at the forefront of our minds.
Hi Cherrilyn, thank you for taking the time to write a positive review. That just amazing that the PainPod has been able to keep you from going under the knife. All of us here in the office had a collective cheer when we read your review. We are so happy.
“This is my 2nd Pain Pod (unfortunately I dropped my first one and broke it. I had it for many years and could not live without one) sooo, a call to Painpod and all sorted. Best investment anyone could have. Soothes sore muscles, fixes pains. I cannot express enough how good this product is! Their customer service is absolutely Top Notch.Great Product, Great People❣️”
Hi Dee, thank you for your positive review on your experience with PainPod. To be honest Dee you made things so easy for us, it was our pleasure and I hope your new PainPod is going well for you.
“Pain Pod AU were helpful and efficient and even super supportive when an extra item they included for free needed a little fix! This whole experience was over and above and, I look forward to dealing with them again! 5 stars the whole way! Thanks team!”
Hi Sahar, it is always a pleasure for us to help out our customers so that their experience with us will be a positive one. We understand the majority of our customers are dealing with pain so if we can add just a little sunshine to their day it goes a long way. We do look forward to helping you again.
“Excellent product, had one for years , finally gave up so no hesitation buying a new one. Used regularly, wouldn’t have got through the last years of work without it. Thanks”
“The convenience of a long battery life as well as being able to use two different settings at one time is extremely useful. Having used several cheaper versions over the past couple of years and being convinced of the benefits of TENS therapy, I have no hesitation in recommending the PainPod.”
“PainPodAu has definitely assisted me with injuries, and feeling myself more often. Playing semi-professional sport means my body is put through a lot throughout the weeks & months of the season. Since I've started using the pain pod, I've noticed my body is feeling better, recovery is quicker & I'm lasting longer on the field. For any one on the fence, i would suggest spending the money as this pays itself off over time.”
“The pain pod is my go to therapy at the end of the day. Relaxing yet pain reliving and so simple to use. It has become a part of my daily routine.
Thanks Team pain pod.”
“Hi I have just ordered a Bio Belt .I purchased one about a year ago as you don’t need the gel.
One side stoped working is there anything you can do to help me with this belt that is not working any more .
Hopefully this one will last a while longer
I have got a painpod number 2 Thanking you your service is Excellent 🙏👍”
Hi Carol, thank you for your review. If one side stops working then the neither side should work because the circuit is incomplete. You should be getting roughly 12 months out of the BioBelt so I would say that you probably are due for a replacement. Thank you again for taking the time to write a review.
“Hi I have just ordered a Bio Belt .I purchased one about a year ago as you don’t need the gel.
One side stoped working is there anything you can do to help me with this belt that is not working any more .
Hopefully this one will last a while longer
I have got a painpod number 2 Thanking you your service is Excellent 🙏👍”
