Papergang Reviews

Name: Papergang
Address: Papergang, Ohh Deer, 12 Frederick Street, Loughborough
Rating: 4.65

4.7 Rating 1,553 Reviews

92 %

of reviewers recommend Papergang

Company Reviews

Questions

Metrics

4.7

Based on 1,553 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

01509812075

Email:

help@papergang.com

Location:

Papergang, Ohh Deer, 12 Frederick Street
Loughborough
LE11 3BJ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Too many repeats”

Helpful Report

Posted 3 years ago

Hello Sharon, Thank you for your review. We're sorry to hear that you feel there are too many repeats. We always love receiving feedback from our subscribers, so please do let us know more about this by emailing the team at help@papergang.com. They'll be very happy to hear from you! Thank you The Papergang Team

Posted 3 years ago

“I really love the monthly boxes. Only issue I have is that I don't use so many diaries. Would prefer more notepads or cards for example. Even simple art stickers.”

Helpful Report

Posted 3 years ago

Hello Katrin, Thank you for your review! It's great to hear how much you love the monthly boxes. We'll be sure to pass on your feedback regarding more notepads, cards and stickers to the creative team :) Thank you The Papergang Team

Posted 3 years ago

“I have had them for a while but was a bit disappointed with the last one as i probably won't use the paper and envelopes”

Helpful Report

Posted 3 years ago

Hello Tracey, Thank you for your review! It's great to hear that you've been receiving Papergang boxes for a while now, though we're sorry to know that the most recent box was a bit of a disappointment for you. We hope the next arrival will be more to your liking :) Thank you The Papergang Team

Posted 3 years ago

“I really love the experience od getting new stationery supplies that are beatifuly designed. The feeling of surprise adds to the pleasure. I'm giving 4 stars though, because some of the designs recently got repetitive (e.g. planners, markers). I hope Papergang will return to the original creative self”

Helpful Report

Posted 3 years ago

Hello Marta, Thank you for taking the time to share your review with us. We really appreciate this. We're sorry to hear that you found some of our more recent designs to be a little repetitive. Hopefully, our upcoming boxes will be a better-fit :). The Papergang Team

Posted 3 years ago

“Great notebooks and planners, tad more variety- unusual things would be good.”

Helpful Report

Posted 3 years ago

Hi Gina, Glad to hear you love the notebooks and planners :) If you have thoughts on what items you'd like to see in future boxes email us at help@papergang.com, we'd love to hear from you! Thank you The Papergang Team

Posted 3 years ago

“Boxes obviously aimed at youngsters. Too many pencils, stickers, badges etc but the notebooks, sticky notes are of good quality.”

Helpful Report

Posted 3 years ago

Hi Aileen, It's great to hear you feel the products are of great quality, however, we're sorry to hear you feel some of the stationary items are too much. Please contact us at help@papergang.com, we'd love to hear about what you'd like to see in Papergang :) Thank you The Papergang Team

Posted 3 years ago

“I enjoy receiving my package each month and the surprises inside”

Helpful Report

Posted 3 years ago

Hello Karen, Thank you for your review! We're so glad to hear that you enjoy receiving your Papergang surprise every month :) Thank you The Papergang Team

Posted 3 years ago

“Very pretty boxes, the notebooks are usually very good quality. Haven't had any trouble with the sticky notes falling off of pages or surfaces. Pens could last longer but usually come in lovely colours. Would like to know what refills are used for the fountain pen as I can't find ones that fit.”

Helpful Report

Posted 3 years ago

Hello Cora, Thank you for your review! We're so glad to hear that you enjoy the boxes you receive from us! The creative team have advised that replacement cartridges should have a 3.4mm bore diameter in order to fit the pen :) Thank you The Papergang Team

Posted 3 years ago

“Love papergang it's fun treat each month”

Helpful Report

Posted 3 years ago

Hello Debbie, Thank you for your review! It's great to hear that you enjoy your fun Papergang treat each month :) Thank you The Papergang Team

Posted 3 years ago

“As an ongoing subscriber I find the items are too similar - i.e notebooks, I have a pile of 8 planners now. Could they be different inside?!”

Helpful Report

Posted 3 years ago

Hi Simone, Thanks for your feedback, we're always interested to hear what our subscribers would like to see included within the boxes. Drop us a message at help@papergang.com, we'd love to hear from you! Thank you The Papergang Team

Posted 3 years ago

“Amazing stationary each month, always a surprise!”

Helpful Report

Posted 3 years ago

Hello Kerry, Thank you for your review! It's great to hear you think our stationery is amazing :) Thank you The Papergang Team

Posted 3 years ago

“Would like more writing pens, rather than felt tips. Love the boxes though and the stationary makes me smile everyone day and every time I pick it up. Also love attempting the origami (with varying levels of success!). Thank you!”

Helpful Report

Posted 3 years ago

Hello Hannah, Thank you for your review! We're so glad the items in the boxes make you smile :) We'll certainly pass on your feedback regarding the pens to the creative team! Thank you The Papergang Team

Posted 3 years ago

“The boxes so far have been great quality with different and useful products. I would like more advance warning of the direct debits being taken though so I can better plan ahead.”

Helpful Report

Posted 3 years ago

Hi Laura, It's brilliant to hear you are loving the quality and usefulness of the products included! Your subscription renewal date will always be listed on your online account page, you just need to log in to view it. If you need help logging in just message us at help@papergang.com :) Thank you The Papergang Team

Posted 3 years ago

“Cute stationery delivered on a theme, and you get to see what's coming a few days before it comes out (just in case it's not for you). Easy to skip a month if you want.”

Helpful Report

Posted 3 years ago

Hi Samantha, We're glad to hear you're enjoying the subscription and features we offer on our webpage :) Thank you The Papergang Team

Posted 3 years ago

“Nice variety each month”

Helpful Report

Posted 3 years ago

Hi Donna, Glad to hear you love the variety of the boxes :) Thank you The Papergang Team

Posted 3 years ago

“I preferred some of the other boxes, this one had many repeat object types (for someone with the annual package), but I am a big fan of the designed pin this month :).”

Helpful Report

Posted 3 years ago

Hi Robyn, Thanks for your review, it's great to hear you have been a long time subscriber with us and really enjoyed the pin design this month :) Thank you The Papergang Team

Posted 3 years ago

“I really love receiving my Papergang box every month. I always wait until I'm settled with a cuppa before I open it. The box designs are always something special and the contents inside do not disappoint. In my opinion they are value for money. If I don't think I will use an item, they are great to give as a gift.”

Helpful Report

Posted 3 years ago

Hi Alison, We are pleased to hear you feel Papergang is value for money and you are able get use out of everything included :) Thank you The Papergang Team

Posted 3 years ago

“When Papergang get it right their boxes are excellent! When they don’t the boxes are ok. Luckily in my time as an annual subscriber (this is my second year) they’ve only missed the mark of greatness for 4 out of 15 boxes. The rest have been fab. Their customer service is (mostly) EXCELLENT. If stationery is your thing I’d say definitely give a Papergang box a try.”

Helpful Report

Posted 3 years ago

Hello Jo, Thank you for your review! We're so pleased to hear that the majority of boxes you've received from us have been excellent! And we're very glad to hear that 'excellent' is also the word you would use for the times when you've spoken to our lovely customer service team! Thank you so much or recommending us :) The Papergang Team

Posted 3 years ago

“I love getting my box through each month, working from home is much more fun with nice stationary! I love the sleek peek meaning if a month doesn't appeal or circumstances mean I don't need it I can pause. Everything is of high quality and designed with love.”

Helpful Report

Posted 3 years ago

Hello Sarah, Thank you for your review! We're so glad you are enjoying the high quality items in the boxes - we completely agree that it is all designed with love :) The Papergang Team

Posted 3 years ago

“Absolutely lovely box to receive each month, the concept is fab and it's well executed :) the themed boxes are a great idea too.”

Helpful Report

Posted 3 years ago

Hello Caz, Thank you for your review! We're so pleased to hear that you've been enjoying receiving the boxes, and that you enjoy the execution as well as the concept! The Papergang Team

Posted 3 years ago

Papergang is rated 4.7 based on 1,553 reviews