PaperTrue Reviews

Name: PaperTrue
Address: 100 Peck Seah Street, Singapore, 079333, Singapore, Central Singapore Community Development Council
Rating: 4.60

4.6 Rating 2,430 Reviews

94 %

of reviewers recommend PaperTrue

4.6

Based on 2,430 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About PaperTrue:

At PaperTrue, we love bringing out the full impact of your writing. This is because we know that words hold the key to communication, and so to success. Your ideas deserve the best possible expression, and our editing and proofreading services are here to help you harness the power of language.

Visit Website

Phone:

+1-888-527-3085

Email:

support@papertrue.com

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“Very expensive. Not satisfied with the proofreading and the changes made. I had to send it to another company.”

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“Fast return service impresses me.”

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“It was I wanted with excellent feedback”

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“outstanding”

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“Hi, I sent an email stating that my paper needed to have 50 words less and would appreciate if possible to shave off words if possible, however, I got it back with 50 words extra. this puts me in a difficult position. I haven't heard anything back from my request to update this. Other than that, I am happy with the work done.”

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“The service was fast and the edits were in-depth”

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“On time process!”

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“Great sentence structure correction and grammar”

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“Good grammar corrections Helpful comments”

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“Very fast service, detailed and useful comments!”

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“Professional work on time. I can't ask for more!”

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“very responsibile”

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“Fast service and good edit”

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“I say only one thing, extremely happy”

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“High quality editing, accustomed to my individual needs!”

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“Ver nice edits and very professional.”

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“The review satisfied my needs. I was accepted.”

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“Very fast and communicative support, various upload/editing options, free trial (300 words)”

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“very accurate proofreading”

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“USE AT YOUR OWN RISK! I was faced with the unpleasant situation of having to complete my masters thesis whilst caring for my terminally ill father. Despite the extension granted I did not feel like my thesis was up to scratch and decided to pay out for a proof reading service. I chose Papertrue (despite being more expensive than competitors) because of the positive reviews and the apparently high standard of customer service. I received my edited document back and was astounded to find that there were still grammatical errors and the editor was clearly not a native speaker as there were grammatical errors in her comments. I complained and a second proof reading was offered free of charge and delivered within 48hrs which seemed fair. I then had a quick scan of the introduction and found there were STILL small errors!! Papertrue state: "all issues will be covered to ensure your document is error free, perfectly written and ready for submission" I can tell you now that this is not true. I then had 24hrs before the deadline and so worked on it all day and night going over it myself, which is what I wanted to avoid in the first place as this meant sacrificing time with my critically ill father. I have NEVER felt so stressed and unhappy in my life. I sent a follow up email to complain on 9/12/17 and STILL have had no reply. Essentially I paid £328 for no reason whatsoever and Papertrue have made no gesture to remedy this. Shocking service. I would say stay well away from this service, even if this is a rare occurrence and it was bad luck, trust me you do not want to be the one it happens to...”

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PaperTrue is rated 4.6 based on 2,430 reviews