PaperTrue Reviews

Name: PaperTrue
Address: 100 Peck Seah Street, Singapore, 079333, Singapore, Central Singapore Community Development Council
Rating: 4.60

4.6 Rating 2,382 Reviews

94 %

of reviewers recommend PaperTrue

4.6

Based on 2,382 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

+1-888-527-3085

Email:

support@papertrue.com

Location:

100 Peck Seah Street, Singapore, 079333,
Singapore
Central Singapore Community Development Council
436919

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PaperTrue 5 star review on 5th June 2019

Randy M Henry

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“BUYER BEWARE! I strongly urge you to save your time and money by finding a company other than PaperTrue to assist you with your editing/proofreading and book design needs. PaperTrue's lack of professionalism and unacceptable work product has been a major disappointment...If I am unable to save even one potential customer from wasting their valuable resources, then, the time taken to write and submit this review has been worth it.”

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Posted 5 years ago

Dear Jesse We always try to deliver quality service and try to stick to our client's requirements. As per our analysis, you placed an 'Editing & Proofreading' order with us on the 14 October 2019 followed by a 'Typesetting and Artwork Designing' order on 5 November 2019. The second order was placed as a result of our satisfying work on your manuscript, a positive feedback that you shared with us over email said: "I have been really impressed with the services provided by PaperTrue thus far". After the delivery of the second order you told us: "Just wanted to confirm that all looks good, please proceed with the typesetting". After this, the typesetting was delivered to you a few days later than promised, which could happen if the designing needs require highly qualified designers from our end. We take our negative comment with equal enthusiasm as the positive ones, but we are truly sad about what's written here because it completely disregards the honest work our editors and designers have put into your manuscript. Feel free to write directly to us at support@papertrue.com in case you have any questions about the details of the service that was provided to you. Regards, The PaperTrue Team

Posted 5 years ago

“The service was fast, and excellent.”

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Posted 5 years ago

“Thank you so much for your proofreading and feedback. I will use the service again.”

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Posted 5 years ago

“The editor is very responsible. He gave so many useful comments. This is the best editing I have received so far.”

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Posted 5 years ago

“Great work and a significant improvement of my manuscript. Thanks!”

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Posted 5 years ago

“Great experience very professional team and work I am very satisfied and planning to work with them again.”

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Posted 5 years ago

“Excellent service as always!! I will use your service in all my future writing projects.”

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Posted 5 years ago

“Very thorough revision, extremely helpful comments. The editor did a great job.”

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Posted 5 years ago

“Good job. They not only correct grammatical mistakes but also suggest a better way of expressions for whole sentences. They understand my meanings and convey them in a more 'authentic' way in English. I accepted most of the changes except for a few special terms, the latter is entirely my response and won't expect the proofreaders to know anyway.”

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Posted 5 years ago

“Excellent work. The editor provided me with useful tips and comments and checked every single sentence I wrote. Thank you.”

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Posted 5 years ago

“The work is very well done.”

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Posted 5 years ago

“My editor Ariel was fabulous and exceeded my expectations in many ways! I learned so much through the editor’s work. Very high quality!!”

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Posted 5 years ago

“Professional service, on time , fast reply , thank you very much”

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Posted 5 years ago

“My editor was thorough, exacting and gave very diligent and insightful feedback that tremendously enhanced the quality of my manuscript. I will certainly be utilizing this service again and recommend it without reservation.”

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Posted 5 years ago

“Absolutely fantastic. The 24x7 availability is a great support. They delivered my document on time while maintaining the quality. Thanks!”

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Posted 5 years ago

“The service exceeded my expectations! The editor Angie,. made great suggestions and formatted my resume to make it much more readable and concise. Great professional service for a very reasonable price.”

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Posted 5 years ago

“My professor loved my document. Thanks for the edit.”

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Posted 5 years ago

“August was really helpful and efficient, always provides helpful information about the service.”