Parcel2Go Reviews

1.5 Rating 2,165 Reviews

11 %

of reviewers recommend Parcel2Go

1.5

Based on 2,165 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 11%
Accurate And Undamaged Orders	Greater than 56%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

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Returns

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Customer Service

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About Parcel2Go :

Our aim is to keep our customers happy. If you have an issue you would like us to investigate, please feel free to email us at online@parcel2go.com with the order number and the issue and we will be happy to take a look.

Email:

online@parcel2go.com

How do I contact Parcel2Go ?

Helpful Report

(4 years ago)

You can contact Parcel2Go by Live Chat, Email and Telephone.

Helpful Report

(4 years ago)

65.14%

Industry Average

“ I booked 5 services through Parcel2go for personal effects to be sent via UPS from London to mainland Spain. ”

- Ines

“ I booked 5 services through Parcel2go for personal effects to be sent via UPS from London to mainland Spain. ”

- Ines

“ I used Parcel2go for the first time last week. After reading the reviews (after it had been sent) I was rather dismayed at the amount of negative ones so hoped everything would be ok. The parcel was collected by a very friendly and courteous driver from UPL and the journey began! Tracking it was so useful and very interesting as you start to appreciate the amount of work involved and various handling etc it goes through en route. My parcel arrived a day before the allotted time in good condition and I have nothing but praise for the company and the prices are amazing! I will have no hesitation in recommending to anyone else - fantastic service! ”

- Ann McGraw

Parcel2Go Reviews

Customer Service - Average