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Parker Gwen Reviews

4.7 Rating 407 Reviews

93 %

of reviewers recommend Parker Gwen

Company Reviews

Product Reviews

4.7

Based on 407 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

8338009133

Email:

support@parkergwen.com

Location:

8600, Allisonville Road,
Indianapolis
46250

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Parker Gwen 5 star review on 24th February 2022

Parker Gwen 5 star review on 16th February 2022

Parker Gwen 5 star review on 16th February 2022

Parker Gwen 5 star review on 16th February 2022

Parker Gwen 5 star review on 10th January 2022

Debbi Haynes - Jacintho

Parker Gwen 5 star review on 20th December 2021

Parker Gwen 5 star review on 20th December 2021

10

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order was delivered damaged. I sent photos of the damage the following day, a customer service rep responded that she would work on my refund and get back to me. After two emailed followups from me were ignored, I've called their customer service #. This # provides a recording that has been stating that I'm the 3rd in line to be handled....every time I call. Completely sketchy experience thus far. It's been 8 business days since I've requested the damage return/refund.”

Posted 4 years ago

“When you are making a large purchase, and there is an issue, Customer Service really comes into play. In December 2019, I ordered a 75 inch Samsung Q80R from Parker Gwen. It arrived quickly, in an sealed box, with no apparent damage. It wasn’t until I actually turned it on that I noticed the internal screen was cracked. I immediately emailed Parker Gwen customer service and in minutes received a response promising I would be taken care of. They immediately offered to replace the damaged TV, but the model was sold out nationally. They offered me a replacement of a different model for the price difference, a the sale price at the time of my original purchase. I accepted. They immediately sent the replacement and once I was completely satisfied sent someone to pick up the original damaged TV. Oh, and did I mention, the price of both TV’s on sale, with their first time customer discount was less than the big box stores. We need more companies like Parker Gwen.”

Posted 4 years ago

“When you are making a large purchase, and there is an issue, Customer Service really comes into play. In December 2019, I ordered a 75 inch Samsung Q80R from Parker Gwen. It arrived quickly, in an sealed box, with no apparent damage. It wasn’t until I actually turned it on that I noticed the internal screen was cracked. I immediately emailed Parker Gwen customer service and in minutes received a response promising I would be taken care of. They immediately offered to replace the damaged TV, but the model was sold out nationally. They offered me a replacement of a different model for the price difference, a the sale price at the time of my original purchase. I accepted. They immediately sent the replacement and once I was completely satisfied sent someone to pick up the original damaged TV. Oh, and did I mention, the price of both TV’s on sale, with their first time customer discount was less than the big box stores. We need more companies like Parker Gwen.”

Posted 4 years ago

“The delivery team was very courteous, on time, and efficient. They setup several pieces that I purchased (couch, coffee table, end tables, bookshelf). They used great care when removing from boxes and took all packaging materials away with them. One of the best delivery experiences I have had.”

Posted 4 years ago

“Excellent service. Love their products.”

Posted 4 years ago

“Great buy for a Christmas gift”

Posted 4 years ago

“Such a great experience with Parker Gwen and their customer service! There was an issue with the product sent and they quickly responded even on thanksgiving to get the manufacturer to address. Within a few days I had the replacement part to me! Such amazing service!”

Posted 4 years ago

“I appreciated the drop in price through Brads Deals. The package arrived within a few days. It is under the Christmas tree as a gift to my husband.”

Posted 4 years ago

“The sound bar & sub woofer feels like we are on the movie theater”

Posted 4 years ago

“product was exactly as described!”

Posted 4 years ago

“Love the experience!”

Posted 4 years ago

“Good prices. Clear communication. Reasonable shipping times. No complaints from me!”

Posted 4 years ago

“Very quick shipping. I received my subwoofer faster than expected. I also love the performance of the Klipsch sub. Definitely enhances the experience.”

Posted 4 years ago

“In this day and age when trusting something you have no knowledge of prior can be a daunting experience if not down right scary. I bought a few klipsch speakers from them at the best price I could find and got exactly what I wanted. I was very satisfied and the shipping was faster than expected. Not even lying, it was comparable to Amazon in speed for something of a similar size. Under a week (like 3 days) for 2 floor standing speakers, I was shocked and I didnt even pay for rushed shipping.”

Posted 4 years ago

“Good service.”

Posted 4 years ago

“I had a few issues with one order, and I got fantastic customer service to help solve the problem. I had all of my issues fixed within a few hours.”

Posted 4 years ago

“Excellent to order from. Fast response and fast shipping.”

Posted 4 years ago

“not the best but ok”

Posted 4 years ago

“Product was exactly what was on the website, and arrived promptly. Very satisfied.”

Posted 4 years ago

“Customer service was great and responded with a solution via email.”

Posted 4 years ago

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Parker Gwen is rated 4.7 based on 407 reviews