“Diana was very friendly, which makes it nice when dealing with people. Especially in a time like what we are going through, we don't like to have to deal with negative people. So Diana was a pleasure.”
“Adam is amazing! It was so refreshing to have someone who sincerely shows an interest in me and didn't treat me like just another "sales opportunity." If Adam is a reflection of Patient Care Medical kudos to you all! 😊”
“Diane Welty deserves a Promotion!! She is exceptional. Please forward my review to the highest, upper management of the Company. I am a customer for life, thanks to Diane. Sincerely, David I. Nail”
“You have delivered the most outstanding superior service, demonstrating integrity, compassion and caregiving. You have personally addressed all of my needs, gifted me with peace of mind. Thirty-five years a handicapped person, you sir are my blessing.”
“10/10 will do business again! My rep Diana went above and beyond to ensure my order shipped! Expired prescriptions, countless phone calls & faxes, she even went as far schedule a dr’s appointment for me! The best customer service I have personally experienced EVER!”
“Diane W was awesome! So helpful with everything after a horrible experience with another company. Her customer service was wonderful and she was always friendly and communicated with us constantly!”
“dillon has gone far and beyond trying to find me the right medical supplies...he is very professionl and returns your messages promptly....10 stars to dillon”
“Diane Welty is an absolute gem, a great consultant. I received a thorough introduction to the world of catheters while listening to her clear and concise explanations, a wonderful education, and I now have a complete understanding and appreciation of what it takes for her to make certain her client is comfortable and able to perform catheterization in an effective manner and without discomfort. She recommended the perfect style catheter for me -- Coude' Tip Ultra M18C -- but also made me aware of the other choices available. Diane's enthusiasm is contagious and I'm delighted to say that I caught it; the result is that I am able to handle my catheter with ultimate confidence. She is a real credit to Patient Care Medical and I consider myself fortunate indeed that she has come into my life and is taking such expert care of me. My only regret is that I was able to award her "only" five stars, the maximum allowed. That could easily have been doubled.”
“I get a call right before there is a shipment due to ship out.
The catheters are of good quality and arrive when needed. Thank you so much for your service.”
“I have been "accosted" over the years by many cath company reps and have largely ignored them being pretty satisfied with my current situation. But Adam was very persistent and kept hammering away at the aspect of the hydrophyllic feature of the Cure now being available in 18 FR that I finally agreed to try it - man, am I glad I did! It made the whole process much easier and this is from a 20 year veteran who thought he knew everything. We had the usual prpblems with getting the Rx transferred but now we're all set! Adam was great and did a wonderfull job.”
“Dillon Robertson was extremely helpful getting the type of catheter I was in search of.
He made a few well placed and thoughtful phone calls to me checking on the samples he had sent me. I appreciated his diligence and the time he used to help me.
Thank you.”
“Dillon was awesome!!! He was quick to respond to my daughter’s need and made a very stressful situation more bearable. We received the catheters the next day as promised and I could not be more appreciative. Would recommend this company wholeheartedly!”
“Was very nice being able to talk to Trevor every time I called.
So used to having to confirm name birthdate etc.,then to explain my information again and again. Thanks”
