“Chase at Patient Care Medical has been PHENOMINAL with making me feel like my situation matters and has been very timely with getting back to me about my samples and orders. I am switching to your company because his training and customer service shows that your company cares about it's customers! Thanks again for all of your help, Chase!”
“chase was more than helpful with my order of catheters.He answered questions, made calls to my drs for info that was needed and called to inform, me that they were being sent out. Great employee”
“Heather is always willing to listen and understand my concerns so she can take appropriate action and leaves a message if we miss her call. If she doesn't have the answer to any question, she will find out and promptly return calls.”
“Kenneth was exceptional,he answered all my questions and explained why the Cure catheter is superior to all others. The first use of a Cure catheter and it was obvious from start to finish its use was so much easier, Thank you Kenneth it's appreciated, John P”
“Chase was exceptionally responsive, professional, efficient and addressed my needs as promised. The best Customer service that I’ve received from any service in a long time. Keep up the great customer focus. We need more attention, compassion to individuals with medical needs in our world. Thanks again for Chase, blessings to your entire staff.
Respectfully,
V R Weeks”
“Customer service is lacking in so many companies nowadays but not so with Patient Care Medical.
Heather was very helpful and I really appreciate how she helped me. She is a valuable asset to your company.”
“Aaron has called me several times to explain how PCM can serve me better. I appreciate his Personality and customer care and a heads up notice of product items needed in the near future.”
