“Heather is extremely helpful and cares about making sure that I have all of my medical supplies and always ask if there is anything she can do to help. 🌞. Thank you”
“Starting to use a Catheter is new for me and somewhat scary. There is little help out there to find the proper unit and type of catheter for sure.
Since the supplier that the Doctors office gave me I was not satisfied with the catheter and started to look around for another type.
I was lucky and received an inquiry call back from Patient care representative Diane Welty.
She was more than pleasant, she cared about my current issues with the supplied catheter and we agreed that I should use or test the one she recommended.
She overnight some sample and I loved the packaging, the type of lubricating the whole catheter and the disposal bag for the used catheter.
With Diane being so kind, so considered I felt really lucky, happy and satisfied with her recommendation.
She has eliminated so many issues I was dealing with and made the process so much more productive and reduced my stress level by half for sure.
I will always be great full for her help and would recommend her and Patient Care Medical to anyone who will ask me for a great solution to using the proper catheter and getting the proper individual to assist in choosing the right product.
Thanks Diane
Palle”
“Excellent customer service! Stuart was very kind and informative. I received my order as promised. I will call Stuart for my next order.
Thank you very much.”
“After years of dealing with a local company,which every month was a hassel,and always resulted in me having to drive across town ,several times a month,and refusing to help us file with both medicare and our insurance.Well after being on the phone all morning with this local company,who informed us the could help us , and my husband was almost out of his supplies,I was in tears.I got on the internet,and the first Texas company I found a number for was Patient Medical.I called the number, and the lady took all the information ,Then after they contacted the Docters office,I was called right back, and told the supplies were on the way, 0% out of pocket,and each month I receieve a call that the supplies are on thier way.What a difference that one phone call has made in our lives.I wish i'd done this years ago.Thank you Patient Care Medical, for making life much easier for one busy Grandma!”
“This company and their employees are great. They helped me with all questions and problems that I had. I would recommend this company to everyone. Thanks for your help and produce.”
“I used the Patient Care Medical for my supplies the first time.
I worked with Diana Watson. She was amazing! She did everything to make my transition very fast and very easy.
I am extremely thankful to her!
Great job, Diana! Thank you very much!”
“I am very pleased with Ms. Heather’s performance on her job. She is not just an expert on her field buy also kind and knowledgeable. Definitely, she is a valuable asset for Patient Care Medical. Very truly yours. NeftalĂ Juarez.”
“From the moment i called to talk to some one about the cathetors i was nervous but she made it so easy to talk to her about my cathetors and she help me feel comfortable on which one to use because i difnt have any clue and to be honest i wasnt embarresed talking to her at all...she was a blessing i felt very happy and even thanked the lord giving me her to talk to so im giving her 5 if there is 10 stars to her help and assistance if u could give her a raise please do she deserve every dollar u cant pay her enough by that i mean ....from the moment she got on the phone to the moment she hung up the phone thank u very much again amen”
“Diana Watson was, and is, very polite, courteous and professional. I had a problem with the Catherters that were sent and she spent a lot of time with me figuring out which were the ones she should send to me. I will be sending back the ones that were sent when the other type of Catherters are delivered.
Diana is a pleasure to talk to. She never rushed me and she explained everything to my satisfaction. I am happy to be doing business with you.
10 stars for Diana.
A satisfied customer,
Jim Bergen”
