“It has been a pleasure dealing with Bess for my medical supplies. Always friendly, knowledgeable, informative, and professional. Bess is the kind of customer service representative that all companies should have. I could not be more pleased with the service Bess has afforded me. Thank you Bess,
Dennis C”
“Always professional, courteous and pleasant to work with. I never have to worry about running out of supplies because they always know when to contact me to refill my orders. They make it easy! Thank you.”
“Bess has been an integral part of my medical care and has assisted me in obtaining the necessary equipment needed to independently care for myself. I am a registered nurse case manager myself and I was appalled at the lack of skills within my primary care practices when they set me out on a journey to navigate my own needs. I am fortunate that I know where to look and blessed that Bess was willing to work with me on a personal and emotional health matter.”
“Trevor Teegarden was exceptionally helpful processing all the paperwork and getting all the insurance clearance. He also understood our need for emergency supplies while waiting”
“She is very friendly and informative. She tells me to call if I have any problems. I feel very comfortable talking to her. She seems like a VERY nice person who really cares what you are going through.”
“Patient care medical has supplied my catheter needs for years and I’m very satisfied. Heather always calls first before sending out an order to make sure I’m ready for it and it’s never a problem if I’m not. She’s happy to call me back!”
“Excellent customer service . Bess is truly an asset to your company ! She goes above and beyond. I have had Ms for 21yrs. Bess truly makes me smile because she understands what I'm going through and is very informative. All I have to do is pick up the phone and explain my situation and she helps. It's great to know there's still good people out there and Bess and your company are awesome !”
“Bess was super helpful and very compassionate !! Rachel medhurst was also an angel to my rescue!! I can't thank her enough for helping me at the Cleveland clinic. So blessed to have ran into her on the elevator in a time of need!!”
“Thank you diane for all your help and guidance in getting me the
Supplies I needed and the work in making it possible. Thanks to patient care medical for your quick response in delivery.”
“Bess was terrific...patient, knowledgeable, quick and very kind. She is an ideal provider of care and understands the products you have perfectly to meet the needs of her patients. She's wonderful.”
