“Excellent customer service is a hallmark of Patient Care Medical. their representative contacts me at just the right time to discuss an upcoming shipment or to see how I am doing. The catheters they offer are absolute premium top of the line and are painless to use. I have never had an infection using these catheters. Great Company”
“I was very pleased with the outstanding customer service Cynthia provided. She went above and beyond to provide me with several options and had my delivery very fast and efficient. I will continue using your company throughout the time I am in need of catheters because of her customer care. Regards, Lois Kilbane”
“I can't even being to tell you how wonderful Patient Care Medical has been to us. Diane "Our Angel" is a true work it all. I can't believe the true dedication and effort she puts forth to make things happen. Diane Welty should truly give a class on this cause its VERY RARE you find someone who cares about what she does and then some!! It's unheard of anymore people are still around that fit into that category. The problems that my Fiance has had since his accident with getting his incontinence supplies with other suppliers was the worst. And I honestly though it was gonna be the same with your company however Ms Diane made me eat my words! Above and beyond doesn't even cover what Diane does and I can't tell you how much we appreciate her. If she's up for review she needs 10 stars 5 stars isn't enough!!”
“Heather confirmed my order of supplies and I just wanted to say that she has an Incredible and Remarkable personality and is so very nice and helpful. I have absolutely No issues with your company and I am so fortunate to have you folks as my provider and can't thank you all enough, especially Heather with the conversation we had and the extra helpnshe gave me with No questions or anything that would make it complicated so I am very Happy to be a part of Patient Care Medical, Thank you all again and a Very Big Thank You to Heather, have a wonderful day,
Adam Jen”
“Yes everything is good and I appreciated the phone call this morning to let me know when the catheters will arrive for the next order. Thank you very much stay safe”
“Have m.s. it affects me my comprehension and focus..Mr Singleton has been very patient and understanding..he and the other agents are excellent.in knowledge and getting their point across.. thank uou,den finnerty”
“Bess, was who took our case and she was and will be amazing. We are so blessed to have found this company and her. We have fought for 6 years to get supplies and she has helped us more in ten mins than anyone has in those 6 years. We love her and thank her for all she has done for us.”
“Bess made things clear and understandable for me. She helped ease my mind regarding costs and insurance coverage. It was a flawless transition from my previous supplier.”
