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Paypal Reviews

2.0 Rating 515 Reviews
23 %
of reviewers recommend Paypal
2.0
Based on 515 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 6%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Over A Week
Customer Service
1.7 out of 5
Returns & Refunds
Refunds Process
Difficult
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pending_reversal@paypal.com

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Paypal 1 star review on 9th October 2025
Jake Kelly
Paypal 2 star review on 18th September 2025
Saleem
Paypal 1 star review on 16th June 2025
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Paypal 1 star review on 2nd June 2025
WhatsApp Number (+ 4 4 73 88 6 97 9 58.) Help Me When I Was Deceived By Online Investment Company
Paypal 1 star review on 25th May 2025
Francisolivia771 At Gmail.com
Paypal 1 star review on 25th April 2025
Kelly Bale
Paypal 1 star review on 20th April 2025
Kelvin
62
Anonymous
Anonymous  // 01/01/2019
Paypal has an entire customer service department to explain to you why they cannot help you. That's nice.
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Posted 12 years ago
Paypal could just make their customer service link to a page that says "you're screwed," but they prefer to say it individually, one-on-one.
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Posted 12 years ago
i'm going off on PayPal today. They're customer service sucks and they're delaying all my business transactions
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Posted 12 years ago
has one of the WORST customer service centers EVER. PayPal
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Posted 12 years ago
absolutely frustrated with paypal customer service, it's like talking to a wall… which is effectively what it is
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Posted 12 years ago
PayPal has THE WORST customer service of all time. I was on hold for 30min and no one answered annoyed
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Posted 12 years ago
The PayPal server is currently experiencing some difficulties. Please try again later or contact Customer Service. (I did - 2 days ago)
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Posted 12 years ago
Spoke to a machine for twenty minutes trying to get simple info. PayPal Customer Service is horrendous - no humans..
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Posted 12 years ago
Paypal is rated 2.0 based on 515 reviews